No.9 Wenquan Avenue, Luobu Yuancun, Bukeng Village, Sankeng Town, Qingxin District, Qingyuan, Guangdong, ChinaView Hotel Details
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Yunman Hot Spring Homestay Guest Reviews
4.7/5
Outstanding
265 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(265)
Positive reviews(256)
Reviews with photos/video(140)
Classy environment(80)
Relaxing hot springs(28)
Large rooms(21)
Perfect for kids(13)
Friendly front desk staff(13)
Has facilities for children(8)
Well designed(8)
Excellent room layout(2)
Negative reviews(9)
Guest User
Southeast Asian-Style Elegant Couples'Room
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Great value for money. Modern and clean with a nice Chinese breakfast selection. Not many shops nearby so buy snacks and drinks ahead of your trips. Enough local restaurants in walking distance for dinner.
Response from Property: Dear guest, thank you very much for your positive evaluation of our homestay. Your support and encouragement are the driving force for our continuous improvement. We hope to provide you with satisfactory service again
Wuzongting
Southeast Asian-Style Elegant Couples'Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 16, 2024
Excellent place for relaxing
Guest User
Tatami Room
Stayed in Jun 2024
Family
7 review
2.7/5
Posted on Jun 25, 2024
Overall room condition is comfortable. We booked room with hot spring. The hot spring design is a bit disappointed as it don’t look like just one year old! Have to climb out to switch on or to switch off the water tap. Very inconvenient.
At night time, there is insects and mosquitoes when you are enjoying the hot spring! Very annoying!
Breakfast is reasonable.
Response from Property: Thank you very much for choosing us, perhaps this is fate, let you and we have a beautiful encounter. In response to your question, we will actively promote our software services and hardware devices. Be well prepared for our next meeting.
Guest User
Comfy Room (Tatami)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Good services and clean environment!
ellyhau
Comfy Room (Tatami)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The public environment is very warm and suitable for friends gatherings and family trips. The staff are also very enthusiastic and answer all questions. The rooms are also very clean and tidy, which has changed my understanding of B&Bs. We were traveling with three adults and two children. We found everything very convenient. The adults could relax and the children had a great time. I will probably come again during the summer vacation, highly recommended!
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6/7
Response from Property: Thank you for your recognition and praise of Yunman, and we look forward to your next visit! We will go the extra mile to make you feel at home.
Guest User
Deluxe Hot Spring Couples'Room
Stayed in Dec 2023
Couples
3 review
1.5/5
Posted on Dec 27, 2023
The balcony bathing pool is simple and very sunny. The experience is poor and not worth more than 500 yuan a night.
Original TextTranslated by Google
Response from Property: I'm very sorry to bring you a bad experience during your stay. There is an umbrella in the balcony pool. You can ask Xiaoman to open it for you next time.
Guest User
Deluxe Hot Spring Room - Near Water
Stayed in Nov 2023
Family
2 review
1.7/5
Posted on Nov 26, 2023
The environment is remote and there are not many choices for eating. The entire B&B area is very small and can be walked around in less than 5 minutes. There are almost no entertainment options. The swimming pool inside is very small and the water looks yellow and dirty. I don’t know how often the water should be changed (anyway, I From check-in at 3 o'clock on the same day to check-out at 11 o'clock the next day, the water was not changed.) Although the room was large, it was empty, some lights could not be turned on, the lighting in the room was not good, and the hygiene was not very clean. There were stains on the floor and sofa. And other people's hair loss. The breakfast is just a few things, including porridge, fried rice noodles, chee cheong fun, sweet potatoes, corn, eggs, and nothing to drink. In short, the environment is very average, the experience is poor, and it is not worth more than 800...
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6/8
Response from Property: Thank you very much for your valuable feedback on Xiaoman. We will work hard to improve it. The swimming pool water is made from hot spring water, so it is yellow to ensure that you can swim in this weather!
Veggie
Southeast Asian-Style Elegant Room (2 beds)
Stayed in Nov 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 16, 2023
Environment: I recently went to a hot spring hotel and the overall feeling was very good. The setting of the hotel is very peaceful and surrounded by lush trees which makes it feel very relaxing.
Service: After reading previous customer reviews, I thought all rooms had independent bathing pools, so I booked a special room, which was really troublesome. Fortunately, the store's customer service was very good and they upgraded us to a room with a soaking pool for free. Thank you. I will stay here again if I have the chance.
Facilities: The independent soaking pool is large and can accommodate four people. The hot spring water is very comfortable.
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6/10
Response from Property: Thank you for your compliments on Xiaoman and we look forward to your visit again!
Guest User
Tatami Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
It’s a good experience and the kids also have fun playing it
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your positive evaluation of our B&B. Your support and encouragement are the driving force for our continuous improvement. We hope that we can provide you with satisfactory service again.
Anonymous User
Guestroom - 2-Room (1 living room)
Stayed in Dec 2023
Family
4 review
1.5/5
Posted on Dec 31, 2023
The hygiene was so bad. There were hairs on the bed. I booked a two-bedroom apartment. There was a problem with the shower temperature in one of the rooms. I called the front desk. After checking, they told me that the shower pipe was connected wrong and that it couldn't be repaired now. , I asked him what to do, and he said to use the one in another room to take a shower first, and then left. Completely ignored the guests' feelings and the service attitude was extremely bad! Some facilities in the children's play area have safety risks and the hotel management is immature.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The B&B is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of the hotel's hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. We welcome you to stay again!
Anonymous User
Deluxe Hot Spring Room (2 beds)
Stayed in Dec 2023
Family
1 review
1.5/5
Posted on Dec 4, 2023
I booked it for my parents. The package I ordered included making tea by the fire, but when my parents asked about it, they said it was 158 per person. The charges are unclear!
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation of Xiaoman. Xiaoman is a little wronged. Boiling tea around the fire is a package of **group purchase pre-sale coupons, and Ctrip does not have this package!