Ibis Hotel (Terracotta Warriors Scenic Spot, Lintong) Reviews
Ibis Hotel (Terracotta Warriors Scenic Spot, Lintong)
Building 1, Qinjingyuan Residential Community, Qinling North Road, Lintong District, Xi'an, Shaanxi, 710600, ChinaView Hotel Details
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Ibis Hotel (Terracotta Warriors Scenic Spot, Lintong) Guest Reviews
4.5/5
Good
570 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(570)
Positive reviews(539)
Reviews with photos/video(172)
Friendly front desk staff(86)
Classy environment(51)
Delicious breakfast(42)
Easy to get around(36)
Large rooms(32)
Close to scenic area(24)
Nice shower(13)
Well decorated(10)
Negative reviews(31)
Guest User
Memory Foam Twin Room
Stayed in May 2024
Travel with friends
1 review
3.5/5
Posted on May 26, 2024
Not ideal for friends, as the room can look into the entire bathroom specially the shower.
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Ibis Xi'an Lintong Terracotta Warriors and Horses Hotel. We are sorry that this stay did not bring you a completely satisfactory stay experience. Regarding your opinions, our hotel attaches great importance to them and will feedback to the management for follow-up and improvement. We look forward to your next visit!
Guest User
Memory Foam Twin Room
Stayed in Jan 2024
Family
10 review
3.2/5
Posted on Jan 29, 2024
The staff is really nice!!
We stayed one night but honestly I wouldn’t have spent much more, the room was very small and not super clean, and the breakfast was almost non existent.
Overall an ok stay
Response from Property: Dear guest,Hello! Thank you for your support and understanding towards our hotel. We will strive harder to improve our facilities and enhance our service standards, to provide you with an even better experience!
Guest User
Memory Foam Double Room
Stayed in Jul 2024
Solo travelers
5 review
4.5/5
Great
Posted on Jul 14, 2024
So So Good
Guest User
Zero Pressure Family Room
Stayed in Jul 2024
Family
23 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Close to the scenic spot, it takes only 10 minutes to drive there. There are many places to eat next to the hotel, such as Zhuangyuanlou, which serves authentic Shaanxi cuisine. The hotel rooms are clean and hygienic, and the family room is highly recommended.
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Superior Twin Room (Memory foam mattress)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The service provided by the front desk lady is very good. The hotel has a good sanitary environment. The breakfast dishes are rich and delicious. Thank you to the staff for giving us a very good travel experience
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Guest User
Memory Foam Twin Room
Stayed in Jun 2024
Family
26 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The front desk staff was enthusiastic and attentive. We brought our children with us, so they upgraded us to a family room and introduced the surrounding area. It was a great experience and we could park our car.
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Army97
Memory Foam Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The room is clean and comfortable, with a self-service laundry machine and dryer. The service attitude of the front desk lady is very good, and she will help heat up the hot water if there is one.
The breakfast is rich, and the auntie warmly invites us to eat the freshly cooked dishes. Nice!
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Response from Property: Thank you for your likes and support, we will continue to work hard💪
V1CKY,
Memory Foam Double Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 4, 2024
The breakfast is very rich, the room is clean and hygienic, the soundproofing is OK, the self-service laundry, the washing and drying are separated, very nice and clean. It is very close to the Terracotta Warriors, and it is very convenient to take the subway and taxi.
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Response from Property: Dear guest: Hello! Thank you for choosing to stay at Ibis Lintong Terracotta Warriors and Horses Scenic Area Hotel. All our details and care, all our efforts and seriousness are to get your sincere affirmation and praise. Thank you for your concise and concise praise for us. We look forward to your visit again and wish you a happy life~
Guest User
Memory Foam Twin Room
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 30, 2024
I was traveling with my child. It was a little late and there was no parking space. The security guard drove his car out for me to park. The front desk lady saw that I had a child and upgraded the room for me. The sanitation was also very clean. The service staff were very enthusiastic.
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Response from Property: Dear guest: Hello! Thank you for choosing to stay at the ibis Xi'an Lintong Terracotta Warriors and Horses Scenic Area Hotel. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
Chuah
Memory Foam Double Room
Stayed in Apr 2024
Couples
4 review
4.0/5
Very Good
Posted on Apr 22, 2024
The hotel staff is very enthusiastic, and the waiter patiently explained the travel guide and route. Thank you for helping me solve the Didi taxi problem, I am very grateful.
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Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Memory Foam Double Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 16, 2024
It is cost-effective, hygienic and clean, and the service attitude is also very good. The hotel staff also took the initiative to help with free upgrades. The front desk also provided tea drinks, etc. The staff patiently introduced the local situation and helped. High praise
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Response from Property: Dear guest: Hello! Thank you for choosing to stay at the Ibis Lintong Terracotta Warriors and Horses Scenic Area Hotel. Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy!
Guest User
Memory Foam Twin Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 7, 2024
The room was very good and the service was very satisfactory
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Ibis Lintong Terracotta Warriors and Horses Hotel. We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
Guest User
Memory Foam Double Room
Stayed in Feb 2024
Couples
3 review
1.0/5
Posted on Feb 21, 2024
The real-life version of people is on the road, watching the last song of Everlasting Sorrow, and arriving at the hotel at 1 a.m. to be told that there was only the last room left. At the same time, the elevator was broken and I had to climb the stairs. I carried my suitcase and climbed the stairs to the room. I didn't expect that it was a room with no hot water and no heating. I was too sleepy so I took a shower and went to bed. Suddenly at five in the morning! Bang! There was a loud noise from the electric switch. I was woken up because of the loud noise. I found that there was no electricity in the house. I wanted to pick up the phone to contact the front desk and found that the landline was just a decoration. No one answered my cell phone calls. I went downstairs to the front desk at five in the morning to report the room problem. In the end, there was no solution because the entire neighborhood was without power. Because every meal lately was filled with oily and spicy food and had been frozen overnight, I developed acute gastroenteritis the next day. I hope someone who is destined to see this comment of mine, actually I don’t want to give a single rating, so I would like to advise you to just leave it at that. There are actually quite a few hotels around Lintong Scenic Area.
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6/7
Response from Property: Thank you for pointing out the deficiencies in our hotel's service. We attach great importance to your feedback and will communicate with relevant departments to make improvements based on the issues you mentioned. We sincerely appreciate your valuable feedback on our services and facilities.
Guest User
Superior Memory Foam Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The environment is very comfortable, the front desk staff is warm and thoughtful, and it is also close to the scenic spot. It is a perfect travel experience. It is super good. I will definitely stay in this hotel again when I come to Xi'an
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Guest User
Superior Twin Room (Memory foam mattress)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The room is very good, large in size, clean, parking is convenient, and there is a laundry room. It's a great stay experience!
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Response from Property: Dear guests: Hello! Thank you for choosing to stay at Ibis Xi'an Lintong Terracotta Warriors Scenic Area Hotel. Xiaoyi is really happy to see the guests' thoughtful comments. Xiaoyi feels that all the efforts are worth it and makes every guest happy. The ultimate goal of our service is to make guests feel at home. It is our honor to serve you. We look forward to your visit again and wish you a happy life every day~