LAVAND Hotel (Qingyuan North Railway Station Wanda Plaza)

LAVAND Hotel (Qingyuan North Railway Station Wanda Plaza) Reviews

LAVAND Hotel (Qingyuan North Railway Station Wanda Plaza)

4-21F, Lobby of Junyu Building, No.38-1, Qingxin Avenue, Qingxin District, Qingyuan, Guangdong, ChinaView Hotel Details
LAVAND Hotel (Qingyuan North Railway Station Wanda Plaza)
LAVAND Hotel (Qingyuan North Railway Station Wanda Plaza)LAVAND Hotel (Qingyuan North Railway Station Wanda Plaza)LAVAND Hotel (Qingyuan North Railway Station Wanda Plaza)
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LAVAND Hotel (Qingyuan North Railway Station Wanda Plaza) Guest Reviews

4.6/5
Very Good
2269 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(2269)
Positive reviews(2195)
Reviews with photos/video(267)
Awesome amenities(314)
Friendly front desk staff(182)
Classy environment(180)
Convenient parking(133)
Great location(124)
Easy to get around(78)
Delicious breakfast(75)
Large rooms(72)
Negative reviews(73)
Guest User
Business Twin room
Stayed in Aug 2023
Family
7 review
5.0/5
Outstanding
Posted on Sep 17, 2023
设施:👍🏻 卫生:👍🏻 环境:👍🏻 服务:👍🏻
Response from Property: 一幅畫,一次瞬間的回眸,就在那次畫展上,那個眼神,温柔的流轉,還是那乾淨的皮鞋,一塵不染,俊朗的眉宇、性感的脣,悄悄走近,牽手一段浪漫。小麗想牽您的手一起走天下。。。。
Guest User
Deluxe Double room
Stayed in Apr 2024
Other
28 review
1.0/5
Posted on May 27, 2024
First of all, as an old customer who stays every month, this room is really bad. First, arrange it in a corner. How long has no one stayed in this room? There is dust everywhere, as shown in the picture below, and the toilet is also very dirty. When I fell asleep on the bed, I felt like something was biting me, and my body kept itching. At first, I thought it was a mosquito, but I didn’t see it when I turned on the light, because I am used to going to bed late, always in the middle of the night. , I went to bed at 4 o'clock. I didn't go to the front desk because it was midnight, so I just thought of forgetting it. Who knew that when I woke up in the morning, my body was all red, including my hands and thighs. I was bitten one by one, and I didn't know what it was. (I don’t have allergies myself), but I am like this just after sleeping on this bed, and the stool in front of the room is tilted severely, making it impossible to sit on it. For a hotel with so many chains to do this, is it due to lack of supervision? And paper towels are often not put in a new pack. If the previous guest only used a little bit, the hotel will continue to use it again without having to carry it. I stay often and I have found this more than once. But if you think you don’t have enough, you can go to the front desk. If I wanted to, I didn’t bring it up! The experience this time was extremely poor!
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for your support and feedback on our hotel. We are very sorry for bringing you a bad stay experience. We are deeply aware of the issues you have raised and we sincerely apologize for them. Our cleaning team did not do a good job in cleaning and disinfecting the room in their daily work, which caused hygiene problems in the room when you checked in. We are deeply sorry for this. We have retrained our cleaning team and stepped up cleaning and disinfection of rooms to ensure every guest enjoys a clean and tidy stay. We apologize for the issues on the bed. We have changed the bedding and disinfected the bedding on the bed to ensure that every guest can enjoy a comfortable and clean sleeping environment. At the same time, we also inspected and repaired the stools in the room to ensure that every guest can enjoy a comfortable stay. We apologize for the tissue issue. We have retrained our staff to ensure that every guest has plenty of clean paper towels. We attach great importance to your feedback and we will continue to work hard to improve and improve service quality to provide every guest with a better stay experience. We sincerely hope that you can visit our hotel again, we will serve you wholeheartedly and let you feel our sincerity and care.
Guest User
Deluxe Double room
Stayed in Oct 2023
Couples
1 review
1.0/5
Posted on Nov 8, 2023
It's funny enough to have a show at the front desk asking for good reviews. The floor of the room was not mopped at all and there were stains everywhere. Don't open it to guests if it's not clean and hygienic. Except for the bed being clean, nothing else has been done. The charging cable cannot be charged and is broken, and the broken plug is thrown on the ground.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to write a sincere review of Lavande Hotel Qingyuan North Station Wanda Plaza Branch. Xiaoli is so ashamed that I could not satisfy you as a guest. Xiaoli feels very guilty in her heart. The stains on the floor were caused by the waterproofing in the early stages of the project. What is left behind has been sealed under waterproof paint. Every room in the hotel has been thoroughly cleaned and disinfected. Please feel free to check in ~ Xiaoli looks forward to seeing you next time! Xiaoli and all our friends welcome you back! ! !
Guest User
Standard Single Room
Stayed in Feb 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 26, 2023
The hotel is very good, the waiters are very enthusiastic, the transportation is convenient, and there are many things to eat around, especially Qingyuan chicken.
Original TextTranslated by Google
Response from Property: Five-point praise and great affirmation are the goals that Xiaoli has been pursuing. Seeing your approval, Xiaoli is so happy. I hope you can continue to support Xiaoli. Xiaoli is looking forward to your next stay! !
July-08-31
Standard Single Room
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 20, 2023
The hotel is easy to find. It is directly opposite the North Railway Station. It also helped me upgrade the room type for free. I can park for free and scan the code at the front desk when I go out. The service is also very good ojm, and the food is also very convenient. The hotel is also clean and hygienic, the bedding is also very good, and the service is thoughtful. There is a self-service laundry room on the 19th floor. It is safe to stay. I suggest you come to this hotel for business trips and stay here
Original TextTranslated by Google
Response from Property: All my heart is for you, Xiaoli~ Xiaoli is very happy to get such recognition from you, Xiaoli will continue to work hard~ I look forward to your return date~
Haidaiqingshi
Deluxe Twin Room
Stayed in Oct 2024
Couples
55 review
4.0/5
Very Good
Posted on Nov 27, 2024
房間設備設施較齊全,衞生間乾濕分離,床褥枕頭很乾凈,特別是枕頭很舒服。酒店前台服務很熱情,酒店有地下停車場,免費停車,很方便。酒店交通還是便利的,對面就是清遠汽車北站。酒店早餐品種不算多,但可以自助煮麪條,吃飽還是可以的,就是蔬菜太少,沒有及時補充。入住這個酒店還送奇異花園的門票,以為是看花的地方,去看了才知道花沒有多少,可能主要是晚上吃燒烤的地方,應該很有氛圍感,估計年輕人可能會喜歡。
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Response from Property: 为了寻你,小麗错过了许许许多多的良辰美景,错过了闲看花开花落的心情,可小麗不后悔,因为你是小麗今生最美的遇见,寻得你,小麗就拥有了全世界的花开颜色,小麗会继续努力,期待您下次的5分好评哦!
Guest User
Deluxe Double room
Stayed in Oct 2024
Business travelers
3 review
3.0/5
Posted on Nov 5, 2024
酒店服務熱情,衞生乾淨整潔,房間温馨寬敞,酒店位置優越,客房清潔人員也很親切,前台小姐姐很熱情,房間價格也很實惠,性價比高!得到的不僅是一次舒適愉悦的入住體驗,還有人間煙火,這就是我對這家酒店的評價,超讚!
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Response from Property: 尊敬的宾客您好!非常感谢你对小麗酒店的支持,您的满意是衡量我们酒店品质的唯一标准,小麗会继续努力!期待您的再次光临!
Anonymous User
Standard Single Room
Stayed in Oct 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Nov 24, 2024
酒店大堂很氣派,房間乾淨整潔,設施齊全,交通便利,樓下有湘菜館,附近有茶樓和餐廳,吃飯和購物都很方便
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Response from Property: 走在大街上,看着忙碌的行人。我迷茫着,是否通過不懈的努力,前方就一定能花開成海。而所有的一切卻落地成冢。我猛的想起你,原來我終究沒把你遺忘。在花開的季節,等待着我們再次的相遇。
Guest User
Business Twin room
Stayed in Sep 2024
Family
24 review
5.0/5
Outstanding
Posted on Nov 4, 2024
挺不錯,帶小孩子去清遠玩,很安靜樓層也夠高!挺不錯,帶小孩子去清遠玩,很安靜樓層也夠高!挺不錯,帶小孩子去清遠玩,很安靜樓層也夠高!
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Response from Property: 尊敬的賓客:感謝您選擇入住麗楓酒店清遠北站萬達廣場店,也非常感謝您對我們酒店的認可,我們會努力去為客户創造驚喜和感動,希望您每次來清遠,小麗都能帶給您“家”一般的温馨。期待您的再次光臨。
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
4 review
4.8/5
Amazing
Posted on Aug 27, 2024
去古龍峽漂流住在這,離景點十多公里,還不錯,住的20樓,比較安靜,床墊軟硬度適中,停車免費,早餐也還行,可選擇算不上多,離萬達兩公里,打車十塊錢內,也可以走路,我們是打車去,走路回的
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Response from Property: 为了寻你,小麗错过了许许许多多的良辰美景,错过了闲看花开花落的心情,可小麗不后悔,因为你是小麗今生最美的遇见,寻得你,小麗就拥有了全世界的花开颜色,小麗会继续努力,期待您下次的5分好评哦!
Guest User
Deluxe Double room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
qq服務還不錯幫忙升級了房間滿意
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Response from Property: 或許,最美的事不是留住時光,而是留住記憶,如最初相識的感覺一樣,哪怕一個不經意的笑容,便是我們最懷念的故事。但願,時光,如初見。
Guest User
Business Double room
Stayed in Nov 2024
Solo travelers
1 review
4.6/5
Great
Posted on Dec 15, 2024
酒店不錯,整體很好,今天再回來住了,好評kk
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Response from Property: 尊敬的客人,非常感謝您的再次光臨和寶貴的評價!我們深感榮幸能夠再次為您提供滿意的住宿體驗。您的滿意和好評是我們前進的動力,也是我們不斷努力提升服務品質的目標。看到您再次選擇我們酒店,我們倍感欣慰,這證明了我們一直在努力的方向上是正確的。在此,我們衷心感謝您的支持與信任,期待在不久的將來再次為您服務,繼續為您帶來温馨舒適的住宿體驗。再次感謝您的青睞,祝您生活愉快,期待您的再次光臨!
Guest User
Deluxe Double room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 20, 2024
酒店房間乾淨整潔,前台QQ服務好
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Response from Property: 一路走來,感謝有您相伴,無論是山重水複疑無路的絕望,還是柳暗花明又一村的欣喜;無論是無可奈何花落去的傷感,亦或是似曾相識的燕歸來的平淡。感謝有您,我們期待着您的歸來!
Guest User
Business Twin room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
qq服務好幫忙延遲了退房很滿意下次還來
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Response from Property: 有一种遇见,不曾邀约,却心有灵犀;小麗与您不期而遇,麗枫致力于给客人创造一流的环境,邻里的服务,舒适的空间,让您在麗枫真正感受到“家”感觉,小伙伴们期待您下次的到来。
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jan 1, 2025
QQ服務好熱情入住很愉快
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Response from Property: 灰常灰常感謝小主的好評,看着滿滿地5分小麗心花怒放,小小的傲嬌一下下“嚕啦啦嚕啦啦嚕啦嚕啦嘞……”嘻嘻,小主這麼滿意,一定要再來喲,小麗好想快快再見到你呀,等你等的好着急……