Riad Kalaa

We arrived with an expectation of a lovely, comfortable place. We were placed in the sister facility, #2, there was no sign or other indication that a riad was there. The courtyard is open to the sky, lovely during warmer months. In December it was cold. A covering was pulled over, so no sun and no heaters. Breakfast was in your coat. Our room was 3 flights up, again not was expected. Most room descriptions talk about ground level. The furniture was old and extremely firm, no, it was hard. The room was cold and the only source of heat was at the end of the long room. It was noisy as it cycled on and off all night. It takes hours to warm up the room. I did not take a shower the first night because I was cold, the second night the hot water heater was broken. Internet in our room was very poor, it is better in the courtyard, but again, chilly. The room had few, very small windows, so it was dark. The entire room ran along the alley, so you heard every motorbike, person and cart in the alley. It did quiet down around midnight. Not sure about the value for the price since it was booked for us by Kensington Travel as part of a package. Don’t book based on photos. All the photos and descriptions are of their primary riad, not #2.

nice place nice staff and well maintained riad. our room was really nice too

Lovely Riad The staff was friendly and helpful. The hotel was clean and beautiful

Lovely riad Beautiful riad, helpful and friendly staff.

Good public areas but rooms are unsatisfactory The staff at this Riyad are very friendly and helpful, especially Rania. Alas, the room, itself was not so great, both in design/location, and in the level of upkeep. We stayed in an "oriental suite", of which there are 4 in the property. Each one is just off the main courtyard and the shortcomings were (i) There are no windows in the bedroom which makes it very dark and stuffy, (ii) the bathroom could do with a good renovation -- there is mold/damp on the walls and (iii) while there are small windows in the bathroom these open directly onto the courtyard which is not great for privacy and (iv) the furnishings are of lower quality than a Riad of this rating/price should have. On the positive side the courtyard is beautiful and the breakfast was substantial and tasty. And the staff was friendly as mentioned.