All in all it was a very nice stay. We had a family room on the 7th floor, there was a room with a double bed in addition to two single beds. The bathroom is small and clean and is equipped with a shower bath. The kitchenette has a refrigerator and two hotplates, crockery is also available. Furnishings are simple and functional, so don't expect first class. But the mattresses were very comfortable and the breakfast buffet contained everything you could need to start the day. The staff among themselves could certainly be friendlier, but the ranking battles didn't affect the service. Unfortunately, it can sometimes take a while for the elevators to arrive at their destination, as they are not the fastest. At the moment, the Billstedt underground station, a good 800m away, is being replaced by a rail replacement service, but that works perfectly. We liked it and would book there a second time.
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