Brendadamowang
July 18, 2024
The hotel is in a great location, and it is very convenient to go to Richmond and Vancouver. The room service staff is very clean, and the two 1.5-meter large beds can fully meet the travel needs of a family of four.
However, something very unsatisfactory happened, and it was even a bit annoying. A Chinese service staff with long straight hair at the front desk (8:50 am on July 15) treated us with indifference when we asked her about the location of the laundry room and ATM machines, and her attitude was particularly bad (she was not clear about her own expression and was particularly impatient with the guests). At first I thought this girl had this kind of work attitude, but when I turned around and saw an Indian grandfather go to the front desk to inquire, the female service staff immediately piled up her smile for eight lifetimes.
Uh... um... I was still sitting on the sofa in the front hall, and I suddenly felt discriminated against.
The image of employees also represents the image of the company. I hope that IHG Group will still be careful when hiring in the future.
Original TextTranslation provided by Google