Travelodge London Richmond Central Reviews

Great travelodge, in very good location with clean and fresh rooms.

book at your own risks - if u want a quick over nite this might be ok, heater not working well, stained linens, no hair dryer, room super duper small, no space to place even a carry-on, impatient receptionist & very poor service, safety hazards on the wet floor in the bathroom (with a sign to remind guests) but i wonder why no bath mat was provided at all. location wise is about 4-minute walk from Richmond Station if u don’t get lost in that zig-zagged route.

They won't let you leave your suitcase there. What's even worse is that even though it's a hotel, there's no water in the shower or taps. I stayed there for two nights, but there was no water, so I couldn't brush my teeth or wash my hair. Other people said that the water cut-off was more than just a one-time thing, so I guess the water supply is cut off on a daily basis. There was no refund or compensation for this. It was the worst hotel.

The room was very clean and had enough facilities for a night's stay. The only thing that is not provided in the room is a hair dryer, but you can borrow one at the front desk. It has good access and is surrounded by restaurants and shopping streets, giving the impression that it is located in a high-class residential area.

Clean and modern hotel. I recommend it for price. 40 minutes from the center with Public Transportation.

Very disappointed and shocked by our stay and also the response Travelodge have given us following our complaints of finding BLOOD in our room. DO NOT STAY AT THEIR HOTELS. We paid £134.99 for ONE night at Travelodge's Richmond hotel. At the very least we expected the room to be clean, this was absolutely not the case. When we arrived to the tiny room there was lots of patches of BLOOD (photos provided) smeared on the headboard of the bed, hairs in the shower and an extremely loud AC. We reported this straight away to the front desk and the best they could do was "offer to wipe it off when we went out". The fact it had not been already wiped on their handover clean was astonishing to me, the headboard of all places had not been checked or wiped!! The poor staff member behind the desk seemed to be on their own and didn't really know what to do with our issue. They informed us that our room had been used by someone from the council the night previous. If rooms are being occupied by potentially vulnerable individuals via the council, at the very least, Travellodge should be fully inspecting and thoroughly cleaning their rooms. Especially when they will be charging a paying guest £134 for the following night! I was absolutely shocked they expected us to stay in that room after what we had found, when we voiced this concern to the front desk they offered us an "upgrade". At the time this seemed to be a fair compensation for our issue and we accepted. However once we arrived to the new room, it was absolutely not an upgrade. The room was exactly the same, the AC was even louder and the shower curtain was mouldy. At this point we had to go out and didn't see any point complaining further, following the lack of urgency on our very serious previous complaint. When arriving back to the room that night we could not sleep due to the loudness of the AC. Honestly it is insane how loud they are! It was also flaring up our allergies and asthma (suggesting to us that it also wasn't clean). We turned the AC off, but the rooms have zero ventilation and become so hot and stuffy, and so we did not sleep a wink. Having paid £134 for this room, we were left pretty frustrated. I made a complaint to Travelodge to express all of our issues following our stay. Considering their competitor Premier inn offer a full refund on just a "bad nights sleep" I believed they would be quite considerate in their compensation due to the serious nature of finding BLOOD in our hotel room. My partner and I are a young couple, we can rarely afford to go away, and this really dampened our trip. Travelodge offered me £50 compensation, not even HALF of what I have paid. I am honestly so appalled by the overall experience. I never in my life expected to find BLOOD in space I'm paying so much for. For them to be one of the biggest hotel franchises out there, you would expect a high standard of cleanliness at the very least. From reading many of their reviews, this does not seem to be the c

For the money, this was a good find. Location very handy, walkable to tube and high street. Room was small, but well equipped, and couldn’t fault the cleanliness.

As a budget option in London, this is a very good choice. Personally I stayed for 1 night as I had a flight layover - and was recommended to stay in the area as it is has some really nice walks. The location of the hotel is perfect to explore the local area and the receptionist was very helpful with directions and recommendations. The rooms were nice and clean, although quite small, but luckily I wasn’t staying for long. I would suggest choosing a different hotel if you're staying for a longer time.

The air con was quite loud and the windows didn’t open which wasn’t great… but otherwise the rooms were clean and the housekeeping was very friendly. The Location is great and pretty much all of the surrounding area is a short walk away. Most amenities were in place except for the hotels own parking and a breakfast buffet. Would recommend!

Stayed here because it was in Richmond, but the receptionist was so impolite. The room was ok, but the WiFi sucks. I would probably find something better unless you’re looking for something that just does the bare minimum

Location is great, lovely staff and very clean room. air con is a great extra but can be very loud and disturbing. short walk from train station and very close to all areas in the town. defenitly will retunr and stay here again. lovely team and rooms.

The rear facing rooms have a single locked window that is opaque apart from a few inches - the A/C was so noisy we had to try 3 rooms before getting one we could sleep in. Road side rooms seem to have more windows without opaque film - much better, request if you can. Staff very friendly, as helpful as they could be.

This hotel has good things like - location, safety, rooms immaculate clean, team friendly , has air con. but the bad things are - the rooms are extremely small, you cant fit a chair, air con can be loud, cant keep luggage and windows are sealed and frosted. overall a 5 fort his place. Great time here and team was great and rooms were extremely clean .

I stayed here over the weekend and had a generally positive experience. Mejte at the reception was welcoming, and the location offers great value for the stay. The room was clean. No luggage storage available at the hotel, but I was recommended a close place that offers the facility.