To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(76)
Positive reviews(43)
Reviews with photos/video(2)
Teresahemaliao
Deluxe Room
Stayed in Jul 2023
Family
23 review
5.0/5
Outstanding
Posted on Aug 15, 2023
很方便 房間舒適
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Guest User
Deluxe Room
Stayed in Dec 2022
Solo travelers
47 review
5.0/5
Outstanding
Posted on Jan 21, 2023
非常不錯的酒店,離奧萊近,服務很好!
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K B
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 17, 2024
A very big thank you to the entire team at the hotel and restaurant for the fantastic weekend. The staff at reception, bar, restaurant, kitchen and housekeeping deserve 5 stars. We are completely satisfied and our expectations were far exceeded. Thank you very much.
Response from Property: Dear Mr. Beul, Thank you so much for taking the time to leave such a wonderful review about our team. We are truly grateful for your kind words and are thrilled to hear that our staff made your experience memorable. Your feedback inspires us to continue delivering the best service possible. Should you need anything else, please don’t hesitate to reach out—we’d be happy to assist you again. Warm regards, Kim van Sebille Assistant Front Office Manager Hotel het Arresthuis
Mks123456
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 9, 2024
One of the best restaurants we have tried. The setting is superb, in the old jailhouse revisited, with a modern twist. The staff is outstanding, beautiful to look at, supremely knowledgeable and friendly. A special nod to David the maitre d. As to the food, it’s blown away good. This is Michelin star material and more. Do not miss.
Response from Property: Dear Sir/Madam, Thank you very much for your kind words! ! We are delighted to hear that your visit with us met your expectations. Your compliments about the hotel and the restaurant will certainly be shared with all our colleagues. We hope to welcome you again in the future. With kind regards, Kim van Sebille Assistant Front Office Manager
Guest User
Stayed in Aug 2024
Couples
3.0/5
Posted on Sep 28, 2024
We visit Holland every year & travel around always staying in van de valk hotels. We have always found them very comfortable, convenient & great value for money. We had originally booked the Palace van de valk hotel in Dordrecht, but had an email previous to us arriving, to say there was currently work being done in hotel & the use of lifts not possible. So we cancelled & chose to stay at Arresthuis hotel instead. We found it quirky but a little officious on arrival. The carpark could be a problem as very small, but we were lucky each day fortunately. We had to pay for use also! The room once we got used to the Wow feeling of being a former prison cell, was ok but lacked the comfort & warmth of our usual van de valk experience. We would also like to point out that they have NO ENGLISH TV at all!! We found that totally unacceptable for a 5 star hotel & complained about it. As our weather was bad throughout our stay we were in our room more than we would normally be! Nothing they could do they said as they hadn’t got Uk tv on there package deal! We did not eat in the restaurant, as found the prices of the set meals only far too expensive. This is not a van de valk experience we are used to & will definitely not be returning. But, I see from a lot of reviews, that a lot found it to their taste. So each to their own I guess.
Response from Property: Dear Mr. Babb, Thank you very much for providing us with your feedback. My colleague Emmy has been in contact with you after your stay to express our regret regarding this matter. At the time, we were unaware that the channels had been removed from our channel package. Unfortunately, this is not as straightforward as household TV packages. This is why we have also invested in SMART TVs to offer guests the option to stream from their phones to our TVs. Ever since your feedback about the English channels, we have been working very hard to get them back. Once again, we would like to apologize for the inconvenience it caused during your stay. Should you consider visiting the Arresthuis again in the future, we would love to hear from you. Kind regards, Kim van Sebille Assistant Front Office Manager Hotel het Arresthuis Pollartstraat 7 6041GC Roermond
Guest User
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Sep 6, 2024
Experience was excellent from beginning to the end. Welcoming service, notification in advance about road works around the hotel, great parking space... The venue is just nice, I have been in a few former prisons as a hotel, but this is so far clearly the best. Decoration well made, room was tidy and had everything needed, comfortable bed etc... Breakfast jus excellent, served to the table so very relaxing, and you can pick one dish from breakfast menu for free - Eggs Benedict worked well, and fresh orange juice... Again, all staff members were super friendly and welcoming. Strong recommendation! Location also very good in the city center. I don't know what more to wish!
Guest User
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 31, 2024
All workers in the hotel was wonderful. Very friendly. The hotel is a extraordinary building with wonderful rooms
Guest User
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 27, 2024
The staff was incredibly kind and accommodating. The hotel itself is impressive, with a cohesive and inviting concept, and the location is unbeatable. It's within walking distance to the beautiful historic town center, yet still offers convenient parking. We couldn't have asked for more.
Guest User
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 8, 2024
We celebrated our 32nd wedding anniversary with you and also stayed overnight. The dinner was wonderful and the room was very nice. Great hotel, great staff. Thank you very much.
Guest User
Stayed in Jul 2024
Business travelers
4.0/5
Very Good
Posted on Aug 7, 2024
Excellent hotel, if you visiting Roermond , this is where you should stay. The staff is very friendly, quite big rooms, super quiet, and the all decoration of the Hotel is super interesting!!, Different, you will definitely enjoy the experience , plus the restaurant is amazing!
patrycjaolejniczak
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 14, 2024
Great hotel, very supportive staff the room is in high standard, all you need it's in the room for you. I liked the design very much. Food was also great. I recommend the place.
Guest User
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 25, 2024
Since 12 years we come regularly to Het Arresthuis and its restaurant Damianz. It has grown to a top 5 star hotel without that sort of arrogance these houses usually have. You feel like part of the family. The restaurant Damianz is a place of absolute food enjoyment. Why does it not have a star by Michelin jet? For us the food and presentation is better than some star restaurants we know. It is always worth to travel from far, as we do since years. Highest recommendation!!!
Guest User
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 1, 2024
Its always great. We love it to be there. And the Restaurant Damions ist perfect! we stayed there several times and will be back soon.
Guest User
Stayed in Jan 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 16, 2024
an amazing place with the most amazing staff!!!! set in the wonderful Roermond, this hotel exceeds any hotel I have stayed in. if you are reading this review I highly recommend this hotel, nothing is too much trouble for the staff!!!
Guest User
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Feb 10, 2024
Everything and everyone was perfect. Staff and place very, very nice. For dinner and breakfast the kitchen prepared a personalised menu for me because of my allergies. Outstanding service! We enjoyed our trip very much.