Starhotels Metropole Reviews

Pros good location staff generally friendly rooms clean and tidy Cons upon our visit temperatures were 35c NO complimentary water in the room only if you were a premier guest disgusting. No USB power port in rooms with today’s communication. This should be standard when mentioned to staff I was told me to buy across the road and adapter NO radio or alarm clock in room this is NOT acceptable for a four star hotel With quite a high charge for breakfast, €25 per day plus there were additional charges for cooked eggs other than scrambled also additional charge if you wanted pure orange juice 6-7 euros travelling with a young family member who wanted apple juice. I was advised that there was no apple juice in the whole hotel. When mentioned to Reception staff to cancel my further reservations for breakfast they found it very hard to believe and told me to go and ask the Maine , supervisor at breakfast I’d advise that was the person who told me they were very surprised. !!!!! Note I was willing to pay for the apple juice. The toaster in the breakfast room was not easy to operate asked staff to help they switched It on and then I waited a considerable time what the staff did not do was turn up the temperature it consequently took quite some time