Hotels Near Biblioteca Villa Mercede in Rome

The hotel was easy to find, and was close to the Manzoni Metro stop. There was a lovely lady on reception who was friendly and helpful, and looked after our bags after we checked out, so we could enjoy the last few hours in Rome. The check in process was easy, and the room was spacious and clean, with a large bed, and spare pillows and bedding if needed. The bathroom was very clean, and the shower was a decent size and good water pressure. I bought my own toilet roll from the shop as I prefer rolls as opposed to single sheets from the dispenser, but that is just my preference. The room and bathroom were cleaned daily. The room key was a swipe card, which is also used for the lights. Overall, this is a fantastic, low-priced hotel, with a friendly and helpful host, and was clean and perfect for a short stay. I would definitely come back!

I would have liked to rate the hotel as 4.5* however our room was at the front of the hotel and even with the windows shut it was very noisy from the large road junction outside, plus there was noise from other residents and tvs in other rooms, maybe some soundproofing needs to be carried out. That having been said the location was excellent, an easily walkable distance to main attractions, plus a metro stop is directly outside the hotel. The area felt safe at night and there some very good restaurants to try which are only minutes away. Should you wish to go shopping then there are plenty of non-designer shops to choose from nearby including a very good department store called COIN. Our room was a good size and had a lovely bathroom. The bed was large and extremely comfortable, the linen was super soft. Cleaning through the hotel was of a high standard. Breakfast was excellent, everything you might want and the most delicious scrambled eggs I have ever had in a hotel. There were salads, pastries, cakes, fresh fruit, yoghurts, different cured meats and cheeses, sausages and bacon and vegetarian options. Top marks for the hard working breakfast staff. A great start to the day. Staff generally were friendly and helpful. At reception were snacks and drinks to welcome you which was a nice gesture. The hotel also has a small restaurant, ideal for lunches or if you are too exhausted to leave the hotel at night. We had pizzas and salads there a couple of times for lunch and they were very good. The reception area is good with couches, they will look after your baggage if you have a late flight. A very enjoyable stay.

The room is clean, people are very comfortable, good breakfast! The hotel is antique but they have been well treated, inside the bathroom finds the toothpaste, dental stick, soap, etc. There is no mini bar. The night is very quiet. The area near the University, there are restaurants, bars, supermarkets, very easy to add to the bus, metro. Excellent quality- price, I advise you!

Really convenient location with only 3-min distance to Roma Termini giving you quick and easy transfer to the airport and elsewhere in Italy by train. Rooms have been renovated too. However, front desk staff was really rude. When I dropped my room keys in the transparent plastic box placed on the front desk for an express check-out and turned around leaving the hotel, staff shouted at me asking me to wait in line. The staff said I haven’t cleared my payment and tried to charge me full room rate plus city tax even though I have prepaid the room rate to Agoda in full. True that I haven’t paid city tax but they have swiped my credit card upon check-in or they could have asked me to pay upon check-in either. I suggested the hotel should have hided their express check out box if there is no such option available. The staff bluntly replied it is for guests who have cleared all the payment. It is really ironic who can enjoy express check out, if the hotel doesn’t charge city tax upfront nor charge it to credit card. Meanwhile, the room cleaning is so-so and forgot to refill shampoo/shower gel/fresh tower quite a few times during our stay. Also, the windows isn’t good at isolating street noise. Same review posted on Agoda.

The hotel is located in a strategic location, just a few steps from the entrance of the metro, just next to a supermarket and a variety of bars and restaurants. The hotel is very friendly and professionally staffed. The room was very comfortable and was very comfortable. Prices in the standard considered location and services near the hotel. Recommended if for a short period (2/3 nights), otherwise even if you are alone like me, it is better to take a higher-class room, Because otherwise it tends to become a distressing single standard room.

I slept the best in Italy, and I'd like to book it again next time I go to Rome. The room is not big, but the layout is clean, tidy, warm and comfortable, relaxing. Sound insulation is well handled. The bed and pillows are very comfortable. The whole hotel is designed to be fresh and pleasing and looks very new. The front desk service is also very professional.

First i would like to thank Mr Ricardo , who welcomed us friendly and warm and presented useful information about tourist attractions on map and helped us to book the Colosseum ticket.he became one of our good memories in rome with his kind smile.My husband and i appreciate Mr Ricardo. Second,breakfast had enough variety and it is possible to have breakfast in open area(yard) or inside.and foods were fresh and tasty. However our room was small and we didn’t have enough space for 3 luggages.but bed was comfortable and room was clean. Overall we enjoyed our stay at the hotel.

I'm sure that each of us has his own scale of factors to evaluate whether a place is beautiful or ugly but that the added value is the people. In this clean, nice and very comfortable hotel, near the Roma Termini station, it is precisely the people who make a small hotel a point of reference for our trips to Rome. Paola from the reception was, and is, the person who followed us during the booking process and who went out of her way to help us project our photographs on a wall, in a small room set up just for us, a small group of photographers arrived in town for a two day photography course. Thanks Thanks Thanks dear Paola, you are invaluable for the hotel and for the people who stay with you.. an infinite thanks from all of us. Federica

Lots of on site parking. Laundry service recommended across the hotel were amazing and friendly. Room was very small though. Blow dryer didn’t work. Not enough bench space in the bathroom. Overall cleanliness was great. The fridge was nice and cold. Although they don’t have a stocked fridge and you would have to go down to get bottled water. Variety of breakfast choices. Drinks were okay and coffee was from an instant coffee machine which was okay. Staff weren’t around often to ask for fresh coffee. Front concierge were friendly though and very helpful.

We do atleast 4 vacations a year, and have stayed in 100's of hotels over the years. This would be rated the worst hotel we have ever come across. My review is based on several incidents that happened at this hotel 1) We had a 3 night reservation, and on the very first night the air-conditioning in the room was not working. The refrigerator (mini-bar) was not working either. We called the reception, and they said since it is late evening (8 pm), they cannot help us. They cannot send anybody to come and repair it nor can they shift us to another room but promised to take care of it the next day. 2) 2nd day, we made sure we remind them at the reception to take care of these issues, and they even noted our room number down and we also asked them to clean our room. We come back from our sightseeing and very surprised to find that our rooms were not cleaned, and they never repaired the air-condition nor the mini-bar. This is the second night, when our infants milk got spoilt due to no fridge. We even requested them for some ice to store the milk, but they said the bar is closed and no ice is available either. Just bizzare they call them self a 4 star hotel. Worst attitude and racist attitude of the staff. 3) On one of our taxi rides to the city, the taxi driver was charging us over the meter and upon discussion, we find that he has to pay the hotel a commission for calling us the cab. This was another crazy and never heard of thing. 4) Their smoke detectors go off almost every night or early morning and they knock on every room door to check if someone is smoking in the room and wake everyone up. I think they are living in the 15th century when they have to actually wake the guests up to check each room on who is smoking. 5) And finally, when each night they could not repair the mini-fridge and our baby's milk was getting spoilt. I kept requesting them for ice, and they kept asking me to goto the bar and get it OR the bar was closed (depending on the time we returned to the hotel). One occassion when i went to collect the ice, the bar was open but she said she can only give me one glass of ice. I told her, one is not enough to store the milk for the entire night, atleast give me an ice bucket with it. But they had no ice bucket and only have one glass of ice. At this i lost my mind and i fired at them and hence the reason of my detailed review. I would urge every tourist or traveller never to consider this hotel. It is the worst hotel in the world with some of the worst trained staff in the world. I will also be going above and beyond and try filling a complaint to the Italian authorities / tourism board or hotel association.