Holiday Inn Express Rosenheim

Holiday Inn Express Rosenheim Reviews

Holiday Inn Express Rosenheim

Gießereistraße 2, Rosenheim, 83022, GermanyView Hotel Details
Holiday Inn Express Rosenheim
Holiday Inn Express RosenheimHoliday Inn Express RosenheimHoliday Inn Express Rosenheim
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Holiday Inn Express Rosenheim Guest Reviews

4/5
Very Good
39 review
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.1
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All reviews(39)
Positive reviews(33)
Reviews with photos/video(4)
Negative reviews(6)
Guest User
Standard Queen with Sofa Bed
Stayed in Jul 2023
Family
2 review
4.5/5
Great
Posted on Aug 1, 2023
Great hotel for an overnight stay in transit.
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Guest User
Standard Room
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 28, 2023
All the best
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Guest User
Standard Queen Room with Sofa Bed
Stayed in Aug 2024
Travel with friends
1 review
2.7/5
Posted on Sep 1, 2024
Die Zimmer waren sauber und groß. Leider gibt es keinen Kühlschrank, was um Sommer für Getränke oder Snacks sehr hilfreich wäre. Auch gibt es im Hotel keinen Getränkeautomat für gekühlte Getränke. Lebensmittelgeschäfte sind leider etwas weiter entfernt so dass man an der teuren Tankstelle in der Nähe Getränke kaufen muss. Extrem wichtig war mir eine Klimaanlage da ich an einer Erkrankung leide mit welcher ich sehr stark schwitze. Leider war in beiden gebuchten Zimmern die Klimaanlage defekt und in einem Zimmer hat sie sogar die ganze Nacht aus der Decke getropft was auch noch störend war. Es hatte 29 Grad im Zimmer, nachts. Das Problem wurde an der Rezeption zweimal mitgeteilt und es wurde immer nur gesagt dass der Techniker kommen würde, welcher nie kam und somit selbst von uns gesucht wurde und ins Zimmer begleitet wurde, aber er konnte nichts ändern auf die Schnelle. Eine Entschädigung (z.B 15% Rabatt wurde laut meinem Reiseanbieter vom Hotel abgelehnt. Das finde ich ganz schön frech weil es ja ein Fakt ist dass die Klimaanlagen defekt waren und auch viele andere Gäste die sind Rezensionen und auch im Hotel vor Ort bestätigen konnten. Das ist ein Mangel und muss eigentlich entschädigt werden. Das Frühstück war gut bis auf das fehlende Rührei, allerdings oft sehr voll und man bekam keinen Platz.
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Claire_XM
Standard Room
Stayed in Jun 2024
Business travelers
58 review
4.7/5
Amazing
Posted on Jun 25, 2024
房間比較大,商務出差雙人住也 OK,但是房間沒有提供水和咖啡機,這點不是很方便。早餐選擇性非常少,這點需要提升。房間比較大,商務出差雙人住也 OK,但是房間沒有提供水和咖啡機,這點不是很方便。早餐選擇性非常少,這點需要提升。
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Rafaels
Standard Queen Room with Sofa Bed
Stayed in Aug 2024
Family
3 review
3.5/5
Posted on Aug 15, 2024
Die Mitarbeiter an der Rezeption waren alle sehr nett. Das Frühstück ist sehr einfach, bei unserem eintägigen Aufenthalt gab es zum Frühstück nicht einmal Rührei. Besonders schwierig ist es die Rezeption telefonisch zu erreichen. Nachdem unsere Tochter ihre Spielzeuge im Zimmer vergaß und wir uns bereits mit dem Auto über 100km entfernt hatten, wollte ich die Rezeption anrufen und fragen, ob die Spielzeuge gefunden wurden. Anstelle der Rezeption wurde ich mehrmals mit der Reservierung verbunden, die jedoch wollte oder konnte uns nicht weiterhelfen. Ca. 1,5 Stunden hatte es gedauert bis ich die Rezeption erreicht hatte. Zumindest erhielten wir am Ende die Spielzeuge.
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Kerstin
Standard Queen Room with Mountain View and Sofa Bed
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Jul 23, 2024
Hotel schön und gemütlich. Leider war es sehr laut (Sitzplätze vorm Hotel mit Gästen bis spät in die Nacht) und das Personal hat zur Nachtruhe auch nicht durchgegriffen. Sehr ärgerlich, da somit kein guter Schlaf möglich!!!
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dreamcatcher68
Standard Queen Room with Sofa Bed
Stayed in Aug 2024
Family
41 review
3.0/5
Posted on Aug 19, 2024
房間小 整個酒店衹有一個前台人員 更別提客房服務了 沒有提前準備好沙發床 是我們自己琢磨着打開的 還等了三小時前台的人才帶我去拿 床單枕頭
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Anonymous User
Standard Queen Room with Sofa Bed
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 6, 2024
性價比很高,很不錯的酒店
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Guest User
Stayed in Oct 2024
Other
2.0/5
Posted on Oct 13, 2024
Cons: Unfriendly, unhelpful and at times quite rude reception staff. Amenities were incomplete (no tissues in the bathroom) and reception asked me to come down and pick it up myself! Bathroom cold and without heating system. Aircon didn't warm up the room. After I requested an electric heater, I have been told that such is not available! Pathetic!No sauna facilities. Uncomfortable couch without pillows. Dirty walls. No fridge in the room. No drink list available either online or in the room. How easy would it be to make a drink list accessible via the TV in the room! Unable to make local phone call to a land line in Germany from room telephone. This hotel did not provide any value for money and therefore is not recommendable! Absolutely budget hotel and budget experience for this kind of rather expensive room rate! My advise: better avoid this kind of hotel (chains). Pros: Walking distance from train station Good lightning in the rooms Comfortable bed Clean rooms.
Tom_Kennedy1966
Stayed in Aug 2024
Business travelers
2.0/5
Posted on Aug 21, 2024
Hotel is in an excellent location only 5-10 minutes walk from the Center of Rosenheim Room was comfortable even if a little hot through the night. Booked a Mountain View you could see the mountains if you tried but no really view. Breakfast was good standard German choices apart from boiled eggs/toast and fresh pancakes no other warm food. Check in was not a good experience very busy and when it was my turn the room was not ready and had to wait a further 10-15 mins in the Lobby. Check out was also not that great this was a business trip and I require an invoice this was not possible as they informed that the printer was not functioning and an email invoice would be sent, this has still not been received even after notifying and chasing up this point alone will mean that I can no longer book the Hotel which is a pity as everything apart from the Book In/Book Out experience was really good.
Response from Property: Dear Tom_Kennedy1966, Thank you for selecting our Holiday Inn Express Rosenheim and for providing feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to your check-in experience and our staff's service. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad our breakfast and the hotel's location were still appreciated. Please grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
W H
Stayed in May 2024
Family
2.0/5
Posted on May 24, 2024
Pretty typical Holiday Inn Express. Small but clean rooms. Cold cuts,cheeses,pastries and juice/coffee for complimentary breakfast. The deal breaker for us was the HVAC did not work if the outside temp was below 22C (according to the manager). Problem was our room was hot and stuffy the whole stay, the room didn’t care about the outside temp and the windows barely cracked open. So after two hot miserable sleepless nights we were glad to see this property in the rear view mirror.
Response from Property: Dear WH, thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Rosenheim. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We would be very pleased to welcome you again at Holiday Inn Express Rosenheim. Sincerely, Your HIEX Rosenheim Team
Guest User
Stayed in Jul 2023
Travel with friends
3.0/5
Posted on Jul 13, 2023
My partner and my 2 friends chose the holiday inn at Rosenheim as an overnight stop for our road trip across Europe. I enjoy staying at IHG hotels being a Platinum Elite member, as the service is always great and rooms are always comfortable. Hotel is easy to find and parking is confusing, but you just stay in the parking garage. We paid around 6 € for being there for 13 hours. Alot of space and easy to access. During our stay, we had Jenny Medrano, at the front desk, assist us with the issues the hotel was giving us. She was so friendly, helpful, and did so much for us. She was truly the highlight of our stay and I hope IHG hotels rewards her for such excellent customer service. Our room had no Air Conditioning, and it was absolutely brutal trying to sleep. It was one of my worst sleeps at an IHG hotel. Room was quite small, but we had a big shower. The gym was okay. 3 cardio machines and free weights that went to 10kg. There was no water and only 3 towels, but there being a lack of staff members makes sense. The breakfast was mediocre, as it's a limited selection of what you can grab at the buffet. Overall, I was not happy with the my stay at this hotel, besides the good customer service. I won't be visiting this hotel again, unless the owner/hotel manager fixes these issues.
Response from Property: Dear Lamsouthy, thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Rosenheim. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We are extremely sorry that we could not meet your demands due to the situation you have described. Please be assured that we have taken the necessary steps for quality assurance in this case. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We would be very pleased to welcome you again at Holiday Inn Express Rosenheim. Sincerely, Your HIEX Rosenheim Team
SJC95126
Stayed in Oct 2023
Business travelers
2.0/5
Posted on Oct 30, 2023
2 stars only because its newer than other hotels in the area and decent breakfast, but that's it. The first room (and the entire 3rd floor) was a WIFI dead-zone, which was known to the hotel but still chose to offer, make me unpack and move after 1 hour. Carpet was stained and filthy, there is NO drawer or space in the room, beside the 5 inches of hanger space! overall very poor, would only recommend for an overnight option.
Response from Property: Dear SJC95126, thank you very much for taking the time to tell us about your experience during your stay. Your feedback is very important for us to meet the expectations and wishes of our guests and to constantly review our quality. We are extremely sorry that we could not meet your expectations due to the situation you described. Rest assured that we have taken the necessary steps to ensure quality in this case. We would be very pleased to welcome you again at HIEX Rosenheim. Your HIEX Rosenheim Team
Guest User
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Jan 31, 2023
Hotel is new and well equipped. Everything you need you will find it here. Clean rooms and friendly staff (explaining everything also in foreign languages). Parking next to the building (you need to pay extra). Location is almost perfect. You can easily get here by car and train. Short walk to the center of the town with restaurants and shops (up to 10 minutes) . Breakfast is served till 10:00, so … sleepers wake up ;)
Response from Property: Dear aleksanders953 Thank you for your positive and detailed review. For your next stay, you may chose to stay over a weekend, to enjoy our breakfast until 11:00 :-) Your team of Holiday Inn Express Rosenheim
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
A modern hotel with friendly and helpful staff. The hotel seems quite new. Rooms are nice in size and it is possible to make coffee in the room. There is free parking as long as space is available, otherwise there is space in the Parking Garage right next door. A nice breakfast buffet.
Response from Property: Dear mogensen2018 Thank you for your kind review. Indeed our hotel just opened in May 2022. We are glad to read that you have enjoyed your stay with us and hope to welcome you again in the near future. Your team of Holiday Inn Express Rosenheim