Top 5-Star Hotels in Rouen

We booked a 2 night stay at this hotel, and thoroughly enjoyed our stay right in the historic heart of Rouen. We opted for a standard room, and requested a room overlooking the internal courtyard, as we had heard these were the best rooms. We were not disappointed and the hotel lived up to expectations. The room, although small, was comfy, quiet and well equipped with a sizeable king size bed, soft fluffy pillows (more brought promptly on request), a desk area with nespresso machine and a hospitality tray, a small wardrobe with safe, iron and ironing board. The adjoining bathroom had a large shower with double heads and an efficient heated towel rail, with plenty of towels, and robes etc, as well as nice toiletries to use including shampoo, body wash, conditioner and moisturiser. We had booked valet parking, but on arrival at the hotel we struggled to find the entrance, despite having been sent directions, so we called the hotel and the concierge guided us in. We were then helped with our luggage and our car was parked for us. despite this costing 27 euros for 24 hours, it was well worth it as I don't know where we would have parked otherwise, and it meant convenience, peace of mind and security for our vehicle. The hotel is a beautiful building, sympathetically created from a historic masterpiece, to accommodate the workings of a hotel, even including a wonderful pool and spa. We enjoyed our time using the facilities and made the most of the gym, pool, hammam and sauna over the weekend. Staff were helpful, polite, friendly and very accommodating to all our requests, even granting a late check out on departure, having asked the night before - it was arranged seamlessly for us. We especially liked - the wonderful buffet breakfast with excellent selection of fresh fruit, hot cooked items, cold meats, cheese and youghurts etc, and bread and pastries with local jams and honey. - the refillable chilled water bottle provided in the room which could be filled with cold, still and sparkling water - the wonderful pool, hamman and spa - the location which was right in the historic centre - the staff who were all helpful and polite and spoke excellent English. Small areas for improvement - the air conditioning in the room didn't seem particularly efficient, even when turned to high. - the one lift is terribly slow: mostly we gave up and used the stairs

Everything went well except the alarm of the corridor set off at around 01.00 o'clock, we were frightened and stay awake until 3.00, the hotel is good but the mistake ruined everything since the only thing I asked is a good sleep. Hope Radisson can put more efforts on maintenance to avoid this case from happening again in the future.

Unfortunately we did not use this hotel,after booking the room on trip.com it turned out that there were no rooms in this hotel.The lady in the reception laid out her hands and offered us to stay in another hotel.We were transferred to the Campanille Hotel.Far from a city with taxi fee in its own range. Scandal. But such things happen. We were unhappy at the remote hotel, however, we spent a nice three days in the beautiful city of Rouen. The request for the hotel reception is that you use more to check your reservations and notify any changes a little earlier so that you don't stay under the sky.and the end was huge.

L’Hotel était très bien situé, à proximité des commerces et des lieux culturels ! L’accueil était chaleureux et serviable. La chambre était agréable, et le service aussi. La gare était à moins de 30 min à pieds

We very much enjoyed our short stay here, our room was just right, well cleaned each day and with a good bed. The staff were lovely, we got lots of interesting tourist information from the front desk and some top notch cocktail and wine service from the bar. The hotel is well located, very near to a long stay car park and a short walk from the town centre, we didn't try the restaurant but the breakfast was a good standard and the general over all feel of the hotel is very cosy and welcoming.

The hotel is very new, well decorated, simple and generous. The location is very good, turn right when you go out and the square There is a parking garage, but it is too narrow to drive in, and finally parked in a nearby parking lot is not expensive The size of the room is ok, there is space to open the suitcase, and the bathroom is better decorated and updated The front desk service attitude was much better when checking out the next day The disadvantage is that a small piece of blood was found on a pillow, and hygiene needs to be improved. It would be better if there is a conditioner

Great place for a stopover. Hotel is close to river with numerous restaurants. Disconcerting was having to ring a bell to gain access to hotel. However greeted by a rally nice an friendly receptionist. Car parking is 12 euros. There is a height restriction and would suspect difficult to get a larger SUV into underground carpark. Very steep and narrow. Make sure you remember passcode as need that to gain access to parking area and hotel. Big surprise was size of room which was able to divide into two by a curtain. Contained a microwave, fridge, kettle and coffee machine as well as a safe. Able to buy microwavable meals in reception. Bed comfortable and whole room felt clean and fresh. Nice size bathroom with both bath and shower as well as hair dryer. Separate toilet. Our view was over a modern courtyard. Not nicest of views. Would ask for a river view. For location and comfort would definitely stay again.

We had an overnight stay after a long drive from Switzerland. Parking available under the hotel. Refreshing swim in the pool. The restaurant and food were formidable. The staff were friendly, polite young people and were happy and egar to help. The panacota desert was off the scale. Would most certainly return hear.

We selected this hotel for it's central location and secure car park and it didn't let us down. It sits on a site with a Mercure Hotel which has advantages and disadvantages. The car park is huge, don't feel the need to grab the first place you see, it really does carry on forever. The car park lift will then deposit you in the Mercure where you check in. You will need to remember that lift as if you forget and try to get back to the car park in one of the other Mercure lifts you will find yourself in their conference suites! Breakfast and dinner are served in the Mercure and are excellent. We found all the staff very friendly and as we were there on one of the nights that England were playing in the Euros we were able to enjoy the match on a large screen that had been set up. Whilst having access to all the Mercure facilities was wonderful it does leave the Ibis somewhat lacking. The reception area resembles a storage area. The rooms however are comfortable, the bathroom in our room looked like a pod that had been created elsewhere and dropped into the room but whilst small it was functional. The air conditioning worked well and we had two very comfortable nights.

First of all: You get what you can expect. It is a classic hotel for people, that are looking for a basic stay to explore or work. The staff was very friendly. The breakfast was OK, good basic choice (have to say, I was not impressed by the scrampled eggs). There is an underground car park to be paid at the reception. It is necessary to go for it, as in the surrounding is limited parking space. For me as a business traveller it was important to have a very comfortable bed. Which was the case (4 pillows for choice). My dog could stay with me and had a window to observe the neighbourhood, while I was not there. It is a bit far to walk to the city center of Rouen. But there is a bus connection. There is a supermarket approx. 100m away, very comfortable. The rest of the surrounding is not that nice (mainly take away stops, no real restaurant), and in all fairness, for a tourist travel, I would recomment a stay closer to the city center.