Anonymous User
October 29, 2023
A very beautiful hotel. Except when the staff told me on the first day that I had not paid for two nights, it was the price of one night. I don’t know if the staff was unfamiliar with the business or if they deliberately asked for more money because of Uzbekistan. Hotels generally have this problem, always asking me for money that I shouldn't have to pay. The two staff members who opened the reservation paper when checking out were very unfamiliar with the business and wasted a lot of time. Moreover, they did not know how to use the printer and did not speak English at all. The hotel only has one front desk guy on night shift who speaks ok English and is quite proficient in business. But the staff have very good attitudes and the service is very enthusiastic. The three of us were given two rooms when we checked in. At first, they wanted to give us a room each. This is the best hotel I have stayed in in Uzbekistan! The hotel courtyard is very beautiful and very clean!
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