Guest User
June 9, 2023
the only reason I did not give one point is because I work in the tourism industry myself and know how tough the impact of Covid was, and things need time to improve again. But this resort certainly has seen its best days years ago and really needs to be renovated. If screws are coming out of the windows and doors, lights randomly turn themselves on during night time and water does not run in the shower nor the toilet, then there is something wrong. What even put me more off was the attitude of the whole team. A very uninspiring bunch of people who are not welcoming, do not help with luggage, do not even provide drinking water. Guys, get your sh1t together! As a DOT accredited "resort" you even HAVE to provide drinking water (and glasses, by the way) as a standard requirement! I have travelled the Philippines A LOT, and this place would easily make the top5 of the poorest ones that I have stayed at. As it is the case with some other hotels that live off of their good location, I believe many guests are going to stay there in future; but as of now, I can only say: stay away.