Windsor Suites Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Santiago

Windsor Suites Hotel

Victoria Subercaseaux 65, Santiago, Región, Santiago, Metropolitana, Chile
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When staying at Windsor Suites Hotel, you'll be perfectly positioned to explore all that Santiago has to offer.Show More
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Property Description
When staying at Windsor Suites Hotel, you'll be perfectly positioned to explore all that Santiago has to offer.
Show More
3.4/5
Cleanliness3.4
Amenities3.4
Location3.4
Service3.4
All 12 Reviews
Surroundings
Airport: Arturo Merino Benitez Airport
(19.5 km)
Train: Estación Central Railway Station
(4.7 km)
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Rooms

Guest Reviews

Policies

Standard Family Room
1

Standard Family Room

6 Single bed
Non-smoking
Room Details
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Standard Double Room
1

Standard Double Room

2 King bed
Non-smoking
Room Details
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Superior Double Room
2

Superior Double Room

4 Single bed
Non-smoking
Room Details
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Guest Reviews

3.4/5
12 reviews
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.4
  • Service3.4
Average for similar properties in Santiago

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.72). Trip Coins can be used to save instantly on room rates.

Most Mentioned
AI Summary
The location is excellent for exploring Santiago. Guests appreciate the value for money and spacious rooms. However, the breakfast service is poor with limited options and long waiting times. Quality of food is also disappointing.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 28, 2024
It's a good accommodation experience. The hotel is close to the park and the price is reasonable. It's about ten minutes' walk to the Plaza de Armas.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 13, 2024
Hotel com postura de total DESRESPEITO, para com os hóspedes! Precisamos sair do Windsor, depois da 2a noite. Todos os vizinhos de quarto mantiveram som alto e gritaria festiva, durante toda a madrugada, nos impedindo de dormir. Mesmo com a advertência do recepcionista, o problema persistiu. O mesmo funcionário explicou que o hotel alugou vários apartamentos para uma empresa hospedar seus funcionários, provenientes de outro país. Como eles estão há mais de cinco meses, morando naquele espaço, sentem-se donos do lugar, desrespeitando completamente qualquer regra de silêncio. Mesmo sabendo desse problema recorrente, o Windsor insiste em alugar quartos ao lado dos destinados aos barulhentos hóspedes fixos e os hóspedes temporários que se lasquem. Isso tbm foi confirmado pelo funcionário, com meneio afirmativo de cabeça, quando eu expus minha percepção da situação. Péssimo lugar! Precisamos solicitar, na Decolar (que ainda não confirmou se nossa solicitação será aceita) o cancelamento das diárias seguintes e perder parte da viagem, em busca de outra opção de hospedagem. Isso, sem falar do cansaço que nos impediu de fazer os passeios programados para a tarde de hoje. Tenho vídeo que comprova a situação.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 1, 2023
Really, given how affordable the Hotel is, it is very well located, it has several bars nearby, good views and very attentive staff. They provide breakfast and the room is comfortable, the most beautiful thing is the balconies overlooking the park
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 19, 2023
From what I read from the reviews I expected something very bad, but the hotel was a pleasant surprise. All the hotel staff were very friendly and attentive, with patience for the language (since I speak very basic Spanish). The breakfast wasn't that wonderful resort buffet, it was simpler, with mixed drinks, tea, coffee or water, and it was very well done, which helped me sustain several days of sightseeing. The room was also a surprise, very large, and with a balcony with a beautiful view of Cerro Santa Lucia. Everything clean, clean towels, clean bed linen. Every day in the morning they knocked on the door to see if we would like to clean the room. Regarding the location, no defects! It's close to the center, close to the Lastarria neighborhood, which has several bars that stay open late and lots of people strolling down the street. There is a metro station nearby, we could do everything on foot. Of course, we need to be careful when walking on the street, as in any big city. We had great days!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 6, 2023
The hotel is well located in Lastarria, close to Cerro Santa Lucía. The neighborhood is alternative and charming. It has lots of vegan food, art, street fairs and is gastronomic. Some thought it was dangerous, but we moved through the region very calmly. The hotel itself has a good, clean bed and the shower was warm. The room was kept tidy. The maid was good and asked for a tip of a thousand pesos per day. He left a note and two candies next to the bed. But on this day, she forgot to leave bath towels for us and we dried ourselves with a face towel. LOL. It was the only slip. On the last day, I bought a quiche on the street next door and asked for cutlery to eat it with, but the restaurant said they didn't have it and when I showed them that I meant a knife and fork, they said they couldn't lend it. I found this terrible and very inelegant towards the guest. Combined with the lack of towels on one day, I found the hotel lacking attention towards us. The breakfast is good. There is coffee (soluble and not like we do in Brazil), milk, bread, ham, cheese and eggs. It cost. In some points it left something to be desired, but it was worth the value for money.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 29, 2023
I made my reservation 1 month before arriving in Santiago through the hotel website and they sent me the confirmation by email. 1 day before my trip I wrote to them to ask if they had an ironing service and they replied that they had just seen my reservation and that they couldn't serve me!!! Really outrageous 😡
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 18, 2023
The first impact on arrival at the hotel and in the room was terrible, I was very scared and regretted my choice, as the gate seems to be made for a dangerous area and the room looked old and poorly maintained. Despite the scare, the perception has changed a little over the days. Positives: location for those who want to do things on foot, size of the room, someone at the 24h reception Negatives: BREAKFAST! Please, if you're thinking of taking a hotel because of the coffee, don't take this one. Breakfast is always the same (hard bread, cheese, ham, eggs, coffee) and the girl takes a LONG time to serve, stained towels, stained and old sheets, dimly lit room, balcony so dirty it was black.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2023
Hotel with great location, huge and comfortable beds, but old, and we thought the breakfast would be a buffet with options, but it was only bread and eggs, then you could add cheese and ham, black coffee or tea. Only that. We ate this for 7 days, apart from 1 loaf per person. Maids leave messages asking for a tip (bribe) of a thousand pesos a day, so we didn't let them, every day the room became less tidy, cleaning was less careful.
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Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 27
When staying at Windsor Suites Hotel, you'll be perfectly positioned to explore all that Santiago has to offer.

All rooms are non-smoking.

During your stay, treat yourself with a visit to the on-site massage room.

This property is home to a restaurant. Enjoy a meal right from the comfort of your room with room service from the on-site restaurant. Finish your day off with a drink at the bar.

At this hotel, you'll have access to a garden. The property is home to a 24-hour front desk and offers service in 3 languages, including English. This property also offers luggage storage, dry cleaning service and laundry service (on-site).

Frequently Asked Questions

Does Windsor Suites Hotel have breakfast?

Yes, Windsor Suites Hotel have the high-rated breakfast including: Continental.

What times are Windsor Suites Hotel check-in and check-out?

Windsor Suites Hotel check-in time is 14:00 and the check-out time is 12:00.

What is Windsor Suites Hotel cancellation policy?

The cancellation policy for Windsor Suites Hotel varies depending on the type of room and booking conditions.

How much does it cost to stay at Windsor Suites Hotel?

Prices at Windsor Suites Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Windsor Suites Hotel?

The closest airport is Arturo Merino Benitez Airport, and it is about 23 mins from hotel by car (19.5 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Windsor Suites Hotel nearby landmarks?

Windsor Suites Hotel locates at the center of Santiago. The nearby landmarks include Japonés Garden, and it is 110m from your search (straight-line distance).

About This Property

Nearest AirportArturo Merino Benitez Airport
Distance to Airport19.5KM
Nearest Train StationEstación Central Railway Station
Distance to Train Station4.69KM
Average Price FromCAD54
Hotel Star Rating2