Hotels Near Bản Hang Đá in Sapa

We chose this hotel because of the reviews of how friendly the manager was, and we were not disappointed. We arrived at his door at 6am with no booking, and he took care of us and stored our bags. Me and my husband came down with the stomach flu, and he pointed us to nearby pharmacies, helped us with English-fluent advice on medicines, offered to make us soup every time we saw him, and bought us some instant soup packets that we could make in our room and turned out to be the absolute perfect thing to help, becoming the only thing we ate for a full day. When I came for towels late in the night to cool my husband’s fever, he offered a tip with oil and warm rags that worked to cure the fever. Once we recovered, we were on our way out the door on a cold drizzly day and my husband didn’t have a coat, and this man literally gave him the coat off his back. I can tell he went into the hotel business because he cares about people, and we could feel it at our stay. I have no idea what we would have done on our trip to Sapa without him. Hotel Snow is a hidden gem, clean, and beautifully decorated and designed, and is worth 5 stars for the business owner alone.

Das schlimmste Hotel auf unserer Reise in Vietnam. Die Zimmer sind optisch ganz OK, aber veraltet ,was nicht schlimm ist. Aber was richtig ekelig ist, ist der Geruch in den Zimmern und der Schimmel der sich überall befindet. Alles feucht in den Zimmern. Die Decken, die Kissen, die Vorhänge. Es ist sowas von widerlich, dass ich niemanden empfehlen kann hier zu übernachten. Wenn jemanden seine Gesundheit wichtig ist, dann bitte gebt etwas mehr Geld aus und spart nicht am falschen Ende!!! Es ist einfach so ekelhaft hier. Das ist wirklich schade. Die Bilder von den Zimmern, wurden definitiv bearbeitet oder nach der Fertigstellung des Hotels gemacht! Ich kann nur abraten!

The hotel was fantastic, with excellent service from the friendly staff and a delicious breakfast. Although the spa wasn't open during New Year's, there are other places nearby for massages. However, note that they don't offer currency exchange services but refer you to an external store which charges 10%. Instead of this convenience fee, it's better to walk a little further out and use an ATM. Overall experience at this hotel was nothing short of amazing!

The room we booked was a premium room with a Mountain View and balcony, it was a bit more expensive but the views and overall quality of the room was definitely worth it. Clean rooms and good quality facilities in the room. Unfortunately we felt it was slightly let down by some of the staff and would have expected more from a 4 star, especially after paying a higher amount. It felt as though staff were generally disinterested and often hesitant to help with questions. We had a long wait after checking out and got told we couldn’t order any drinks when sitting in the lobby despite their being drinks menus out on the tables. Additionally we had an issue with our toilet which was unusable and, despite being told ‘one moment’ after contacting reception and then having the phone put down, were left waiting over an hour. We had to go downstairs and remind them of the room number and felt were generally met with a hesitance to help. We also asked twice about booking a taxi in advance to Lao Cai station to arrive for a scheduled train. They couldn’t give us a definitive price, like most would, and it also seemed like an inconvenience that we had asked to book one in advance. Eventually we were told one would be booked for us but, when we arrived to wait, the staff again seemed to not be aware of the booking. It was all a little awkward. One member of the staff was lovely and helpful, but unfortunately we feel was let down by her colleagues. Overall a perfect hotel for location, comfort and views but staff dampened the experience.

Overall quite satisfactory . Owner quite willing to recommend point of interests including good and reasonably priced restaurants. Owner will organise suitable local trips according to needs of quests. Quite helpful in term of providing local informations.

Next time I go to Sapa, I will book here again. I arrived early in the morning on a sleeping bus, and was greeted kindly and allowed an early check-in. Thanks to that, I was able to conveniently leave my luggage and start a pleasant Sapa travel itinerary. Breakfast was also included, and it had a variety of dishes, and it was made right away, so I ate warm rice noodles and it was delicious. And a person with a kindness and smile, which is rare in Vietnam, greeted me to see me off. The plan was to leave on a sleeping bus, but the bus that picked us up seemed to be a little late. The manager(?) called the sleeping bus company and went with them to the square. He told me that it would be a little late and returned to the accommodation together, and saw me off with a smile until the moment I left. He was such a nice person with such a positive mind that it was hard to meet someone like him again in Vietnam! And when we left, my husband and I were so touched that they provided us with bottled water and snacks..ㅠㅠ Early check-in without additional charge/friendly and positive staff/delicious breakfast thanks to this place, When I think of Sapa, I think of a place I want to visit again and a pleasant travel destination. I was really, really thankful. I'll go again next time! Please stay until then~

We stayed at Saparis for 3 nights. The hotel is located at the perfect location. Less than 5 minutes walking distance from the lake and Sapa main market. Stayed at Mountain View Room and the view was stunning as we could see the lake and the mountain. The room has a private balcony. The staff is very helpful and gave us local plants to carry it back to India.

About 5 minutes walk to Sun World Plaza for buying cable trip to Fansipan Mountain 3,143 meters. Thanks for the upgrade since the first night so we finally stayed for 3 nights. Very good room with luxury look although not brand new. To enter the front door, you need to walk for more than 10 steps down the staircase. Fast elevator. Electronic key card. Everything was good during our stay. They only took the photo of my passport when I checked in without keeping it like in the past in other hotels in Vietnam. Thank you very much for helping to carry my luggage. I post a photo up the mountain top at 11:51am of 12 Jan 2022.

I have a no complaint about the view, facilities and service at this hotel. The staffs are very kind and friendly. I booked a panorama room and it take 950.000 vnd for 1 night. The minuses are the signal of wifi too weak and the breakfast is not diverse, may be because the affect of corona disease. But any way i still rate 5* and will be back

Hotel's location is ok, near the church - center of Sapa town. But the street is too noisy and there are cars go by all the time. Staffs were friendly and helpful, especially the bellboy (or security, idk), helped us a lot. Receptionist was also helpful, except the guy on night shift. He was kinda rude to us. We arrived at 6 AM, which I certainly understand that we can't check in right away. But as he said ”We have room available, but please come back at 2PM to check in”. His face was so serious so we didn't ask anything more. However, the staffs at the next shift was very friendly and lovely, so we had a nice stay. Room was ok and clean, with a nice mountain view. Breakfast was also good. Although we didn't have a good impression at first, Azure hotel is a good choice for you in Sapa :)