Hotels Near Cầu Treo Lao Chải in Sapa

Location - The view is overrated as all the roads and constructions are in plain sight with tons of vehicle noise. Room - Terrible, we came back to our room full of ants and ant eggs that seemed to fall from the roof. To make it worse the room had been made up by the housekeeping. We got a swap of a new room but it was full of flies in the room itself and we had to use the mosquito swatter to eradicate the pests before we were able to fall asleep. Service - We need to call for the buggy service each time we need to leave our room for meals or to go for the site seeing as the room is an extended part of the resort. Each time we called for the service, we were told to wait outside the room (full of flies around), at times we waited for close to an hour. Crew - Best Crew award goes to the mosquito swatter, without it, we wouldn't be able to sleep in peace. The rest of the crew are basically just VERY concerned about whether we purchased the tickets for the attractions or have booked the transport to the city. Generally only recommend this place as a bed and breakfast instead of enjoying it like a resort.

Overall quite satisfactory . Owner quite willing to recommend point of interests including good and reasonably priced restaurants. Owner will organise suitable local trips according to needs of quests. Quite helpful in term of providing local informations.

The hotel was fantastic, with excellent service from the friendly staff and a delicious breakfast. Although the spa wasn't open during New Year's, there are other places nearby for massages. However, note that they don't offer currency exchange services but refer you to an external store which charges 10%. Instead of this convenience fee, it's better to walk a little further out and use an ATM. Overall experience at this hotel was nothing short of amazing!

Das schlimmste Hotel auf unserer Reise in Vietnam. Die Zimmer sind optisch ganz OK, aber veraltet ,was nicht schlimm ist. Aber was richtig ekelig ist, ist der Geruch in den Zimmern und der Schimmel der sich überall befindet. Alles feucht in den Zimmern. Die Decken, die Kissen, die Vorhänge. Es ist sowas von widerlich, dass ich niemanden empfehlen kann hier zu übernachten. Wenn jemanden seine Gesundheit wichtig ist, dann bitte gebt etwas mehr Geld aus und spart nicht am falschen Ende!!! Es ist einfach so ekelhaft hier. Das ist wirklich schade. Die Bilder von den Zimmern, wurden definitiv bearbeitet oder nach der Fertigstellung des Hotels gemacht! Ich kann nur abraten!

The room we booked was a premium room with a Mountain View and balcony, it was a bit more expensive but the views and overall quality of the room was definitely worth it. Clean rooms and good quality facilities in the room. Unfortunately we felt it was slightly let down by some of the staff and would have expected more from a 4 star, especially after paying a higher amount. It felt as though staff were generally disinterested and often hesitant to help with questions. We had a long wait after checking out and got told we couldn’t order any drinks when sitting in the lobby despite their being drinks menus out on the tables. Additionally we had an issue with our toilet which was unusable and, despite being told ‘one moment’ after contacting reception and then having the phone put down, were left waiting over an hour. We had to go downstairs and remind them of the room number and felt were generally met with a hesitance to help. We also asked twice about booking a taxi in advance to Lao Cai station to arrive for a scheduled train. They couldn’t give us a definitive price, like most would, and it also seemed like an inconvenience that we had asked to book one in advance. Eventually we were told one would be booked for us but, when we arrived to wait, the staff again seemed to not be aware of the booking. It was all a little awkward. One member of the staff was lovely and helpful, but unfortunately we feel was let down by her colleagues. Overall a perfect hotel for location, comfort and views but staff dampened the experience.

About 5 minutes walk to Sun World Plaza for buying cable trip to Fansipan Mountain 3,143 meters. Thanks for the upgrade since the first night so we finally stayed for 3 nights. Very good room with luxury look although not brand new. To enter the front door, you need to walk for more than 10 steps down the staircase. Fast elevator. Electronic key card. Everything was good during our stay. They only took the photo of my passport when I checked in without keeping it like in the past in other hotels in Vietnam. Thank you very much for helping to carry my luggage. I post a photo up the mountain top at 11:51am of 12 Jan 2022.

Really good location in centre of town close to Mount Phan Xi Pang Funicular station. Also close to shopping for clothes, souvenirs, massages, restaurants and convenience stores. Rooms very spacious, beds comfortable, bathrooms large with large modern showers but hot water restricted to 30 litres, then a 10 min wait for next persons shower. Use smaller hand held rather than rain shower to make it last sufficiently. By no means a short shower and water hot enough. Breakfast only passable quality but then their culture doesn’t venerate breakfast in the same way western cultures do, will cook fresh omelettes or noodle bowls order. Staff friendly and helpful. One negative for quiet enjoyment, location is close to several street bars and roof top bars. But once you close shutters, windows and doors it deadens sound greatly.

Hotel's location is ok, near the church - center of Sapa town. But the street is too noisy and there are cars go by all the time. Staffs were friendly and helpful, especially the bellboy (or security, idk), helped us a lot. Receptionist was also helpful, except the guy on night shift. He was kinda rude to us. We arrived at 6 AM, which I certainly understand that we can't check in right away. But as he said ”We have room available, but please come back at 2PM to check in”. His face was so serious so we didn't ask anything more. However, the staffs at the next shift was very friendly and lovely, so we had a nice stay. Room was ok and clean, with a nice mountain view. Breakfast was also good. Although we didn't have a good impression at first, Azure hotel is a good choice for you in Sapa :)

The staff, the service, the staff is Amazing, amazing and Amazing! (Chili, Su, Huchi and the lovely ladies who prepared our means) Absolutely a great hotel with amazing staff who speak good English, they are very kind and helpful with any of your requests. The hotel is situated 20mins away from sapa town and it wasn’t a disadvantage at all. The place is so beautiful, I love the nature, beautiful garden with flowers, lots of butterflies and you’ll also see chickens and ducks.. it’s so peaceful to listen to the sound of nature, the fresh air .. we took a motorbike for the days we wanted to travel around and it was provided by the hotel. The motorbike ride was so convenient. The hotel has great food, have a mix of western cuisines and Vietnamese cuisine and their kitchen opeaters from 7.30am till 9.30pm. All their food is fresh, even the juices! You should try their coconut coffee, cinnamon tea, ginger tea and lemon grass tea!! We also had bbq and it was so good! We tried the massage, herbal bath, sauna too and it was blissful! We also got a guide from the hotel that took us along a beautiful trek! This was a complete experience of the best ACCOMMODATION! we will surely come again!

This hotel is an amazing place to stay. Relaxing, stunning views, and quiet area. The room is clean and the pool is nice (It fits well with the environment around it). The staff are friendly especially a woman at the front desk. What I was disappointed with was waiting for my food for a long time (I’m starving). I know they were really busy with a big group but they should know that there’s only a table with two of us at that time. They just let us wait until everything was finished with the big group. which took 3 hours. However, overall I would highly recommend this hotel as a place to stay.