Marriott Jeju Shinhwa World Hotels & Resorts Reviews
Marriott Jeju Shinhwa World Hotels & Resorts
304번길 38 Sinhwayeoksa-ro, Andeok-myeon, 특별자치도, Seogwipo-si, Seogwipo, Jeju Province, 63522, South KoreaView Hotel Details
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Marriott Jeju Shinhwa World Hotels & Resorts Guest Reviews
4.5/5
Great
299 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.4
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All reviews(299)
Positive reviews(284)
Reviews with photos/video(91)
Great service(65)
Close to amusement park(26)
Great swimming pool(23)
Convenient for shopping(15)
Perfect for kids(13)
Many amenities(13)
Delicious breakfast(13)
Delicious buffet(4)
Negative reviews(15)
Yaatoh;)
Premier Twin Room
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 15, 2024
I attended a conference here and brought my family.
We arrived hours before we could check into the hotel. So we had time to explore the hotel and the surroundings.
We love the fact that there are so many shops, restaurants as well as casino and cinema attached to the Marriott.
There are 2 theme parks also attached to the site. Guests could enjoy 3 free rides as a bonus.
We got to try out quite a number of eating places including the ramen library and did quite a bit of shopping as well. One evening we ordered room service. We had the beef galbi and the ginseng chicken soup with sticky rice. That was delish!
For those who want to sightsee there is Osulloc tea museum next door.
6/9
Mr Ho CH
Premier Family Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 15, 2024
Site is convenient with different kind of facilities for different age groups.
Venus
Deluxe King Room
Stayed in Apr 2024
Family
14 review
5.0/5
Outstanding
Posted on May 1, 2024
Very good is 5star, service everything good, outside got theme park
Guest User
Deluxe King Room
Stayed in Jul 2024
Family
10 review
4.5/5
Great
Posted on Jul 8, 2024
The service provided was remarkable. A pin was got struck on the front left tie. Mr. Alvin Jung, a frontline staff was proactive to help me. He provided me the nearest address of ties repairing company. I appreciated him for his kind assistance.
Eddie
Deluxe Twin Room
Stayed in Dec 2023
Couples
2 review
4.5/5
Great
Posted on Dec 11, 2023
The extraordinary services of the hotel staff are unforgettable. I must specially thank you the Receptionist "Elin". She is very attentive and understands what I need promptly. She quickly makes thoughtful arrangements for me during check in. This allowed my wife and I to recover and enjoy the entire trip.
6/10
Carli B
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
6 review
2.5/5
Posted on May 19, 2024
Room has a weird construction smell and furniture is worn out. The cleaning staff isn't that professional and is questionable whether they actually clean. The hotel staff was nice though.
Ammarit
Premier King Room
Stayed in Sep 2023
Solo travelers
9 review
4.5/5
Great
Posted on Oct 7, 2023
Hotel provides very generous space for the room. Amenities are beyond what you usually need. Varieties of the food outlets.
pranay prabhakar
Deluxe King Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 30, 2023
We loved our stay in marriot.The location is amazing and the staff are very welcoming as well ! You have everything under one roof in this resort !
6/11
John Smith99
Premier Family Room
Stayed in Sep 2023
Family
36 review
4.5/5
Great
Posted on Oct 4, 2023
Hotel good for families and has an attached resort with multiple facilities.
Anonymous User
Deluxe King Room
Stayed in Aug 2023
Couples
12 review
4.2/5
Very Good
Posted on Sep 30, 2023
Would definitely classify it as 5 stars accommodations in terms of the hotel environment, feel and service. However, the room does have some slight irks, such as cracks in the toilet wall, accumulated dust on the toilet complimentary kits, the wall plugs feeling loose, and air con not really cold. But given that it was at an affordable price, these irks can be overlooked.
And the bathtub was really tiny, that could only fit one person in a seated position, which was strange as the previous time we booked the room the tub was much bigger.
Celyn Kam
Deluxe King Room
Stayed in Feb 2024
Couples
4 review
4.0/5
Very Good
Posted on Feb 5, 2024
Hotel staffs are friendly and helpful. Location a bit remote. Would recommend for staying minimum 2 nights in order to enjoy the hotel facilities.
Urbanite loving globe trotting
Deluxe Twin Room
Stayed in Jan 2024
Family
4 review
3.7/5
Posted on Jan 17, 2024
It offers much convenience if you are traveling with a kid of 7 years. The resort has plenty of options for dining, shopping and a convenience store in the site and theme park theme park access was a huge plus for my kid to hang out in the morning of check out. We want to come back in the summer time for the their water park.
Guest User
Premier King Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Immaculate condition with every facility and f&b establishments that you would need during your stay.
Henry Tng
Deluxe King Room
Stayed in May 2023
Family
4 review
4.7/5
Amazing
Posted on May 21, 2023
Huge resort with surrounding amenities and integrated theme park. Great for families with kids
Guest User
Premier Twin Room
Stayed in Aug 2023
Family
20 review
4.7/5
Amazing
Posted on Aug 27, 2023
It’s a great hotel for a staycation with kids. The (indoor/outdoor) pool is fun and the theme park is a good way to entertain them for a few hours. The rooms are lovely and my kids think the TVs in the bathtub are amazing. The restaurant selection isn’t huge but is adequate and fairly diverse.
The few things I would say: 1) the pool is free to guests, but you have to book it and can only go once a day. You can’t eat inside the pool area and if your kids need a snack - tough luck. You can’t return. Bit chintzy.
2) the surface of the shallow kiddie pool outside I guess is meant to look like a beach but it’s very painful and sharp. So, no one uses it - especially kids. It’s a pity because then there’s really only a kids pool inside. They need to take the time during the winter to resurface that one little section. It was a bummer for my youngest.
3) it’s ridiculous to charge kids 35K for breakfast when all they eat is a bowl of cereal. I regret that and would just grab breakfast at one of the many cafes or bakeries under the hotel - just as good for 1/4 the cost. The breakfast is nice but a rip off unless you are able to gorge yourself.
4) I wish they’d made some small gesture for my daughter, as they knew we were there for her birthday weekend. Even a small gesture would have made her so happy.
I do like the hotel overall, though, and these are just things to make it even better.