Hilton Garden Inn Shanghai Lujiazui

Hilton Garden Inn Shanghai Lujiazui Reviews

Hilton Garden Inn Shanghai Lujiazui

Block B, Xinmei Union Square, No.506 Shangcheng road, Pudong new district, Shanghai, PRC, Pudong New Area, Shanghai, ChinaView Hotel Details
Hilton Garden Inn Shanghai Lujiazui
Hilton Garden Inn Shanghai LujiazuiHilton Garden Inn Shanghai LujiazuiHilton Garden Inn Shanghai Lujiazui
Check available rooms for your travel dates
We Price Match
1 night

Hilton Garden Inn Shanghai Lujiazui Guest Reviews

4.7/5
Outstanding
1702 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1702)
Positive reviews(1663)
Reviews with photos/video(653)
Easy to get around(255)
Friendly front desk staff(255)
Close to metro(120)
Delicious breakfast(118)
Tasty restaurant(74)
Convenient for shopping(73)
Loved the night views(50)
Luggage delivery service(9)
Negative reviews(39)
Guest User
King Guest Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Is a nice place to stay & this hotel is quite new. Surrounding with shopping mall and very convenient. Nice view & can selfie with the Shanghai tallest building 😆
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Shanghai Lujiazui. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! General Manager: Jerry Dai
Guest User
King Guest Room
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Sep 24, 2024
9/10 personal expericence in general The rooms are on floors 23th to 37th so you get a really nice view at the LuJiaZui area. If you want the best view I recommend you to get a room in the north-west part. Besides that the rooms are clean, you have enough powersockets, the AC worked fine. In the morning you can get a pretty decent breakfast at the 38th flor facing the Shanghai tower. In addition, their cumstomers service in the restaurant and at the front desk is superb. Speacial Thanks going to Daisy and Ella, both were very patient and helpfull. - Mr. Sy 9.22 to 9.23
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Shanghai Lujiazui. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! General Manager: Jerry Dai
Guest User
Twin Guest Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Fossette’s service is good ,she’s smile is very sweet.we loved here,enjoy this stay!
6/9
Response from Property: Dear customer, thank you for choosing Hilton Garden Inn Shanghai Lujiazui New Mei and leaving your recognition of the hotel! Our primary goal is to let guests enjoy a warm and comfortable environment and professional and sincere service. We have shared your comments with the relevant departments. We believe that with your support, all of us will continue to improve the hotel's service concept and quality to ensure that every trip and stay of yours is an unforgettable experience. Looking forward to meeting you next time and wishing you a happy life--Hotel General Manager: Dai Zhikui
Guest User
King Deluxe Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Very Friendly Chinese English speaking staff. Got wake Up call, Taxi, perfekt location, Subway just Front of the door. Will come back again. Ciao
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Shanghai Lujiazui. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! -- General Manager: Jerry Dai
Guest User
King Guest Room
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Daisy is very nice and polite. Will be come again next time.
Nikita
King Deluxe Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Fossette'service is good. Perfect stay
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Shanghai Lujiazui. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! - General Manager: Jerry Dai
Zih Long
King Deluxe Room
Stayed in Apr 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 20, 2024
The hotel room is clean and comfort. Thanks to the front desk Mary Cai for the great service.
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Shanghai Lujiazui. We are appreciate that you enjoy our warm, comfortable and hospitable service, our staff will be happy to provide you with attentive service and make your stay feel right at home. Your satisfaction is our greatest praise and the driving force for our continuous progress. We look forward to your coming again!
Gobal traveller
Twin Guest Room
Stayed in Apr 2024
Travel with friends
16 review
4.7/5
Amazing
Posted on Apr 8, 2024
The room are clean and got free refreshment like coke, sprirts qnd 2 bottles of water per perwon. Also equip with free washer and dryer. Good deal.
Response from Property: Dear guest,Thank you for choosing to stay at Hilton Garden Inn Shanghai Lujiazui. We are appreciate that you enjoy our warm, comfortable and hospitable service, our staff will be happy to provide you with attentive service and make your stay feel right at home. Your satisfaction is our greatest praise and the driving force for our continuous progress. We look forward to your coming again!
Guest User
Twin Deluxe Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Ella was very kind and smart person. I am delight fofor her careful services. And hotel was very well located and fei chang hai! 여기오세요
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Shanghai Lujiazui. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! General Manager: Jerry Dai
Guest User
King Premium Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Millie is very friendly and helpful. Room is beautiful and clean. Will come again
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Shanghai Lujiazui. We are appreciate that you enjoy our warm, comfortable and hospitable service, our staff will be happy to provide you with attentive service and make your stay feel right at home. Your satisfaction is our greatest praise and the driving force for our continuous progress. We look forward to your coming again!
Guest User
King Guest Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 27, 2024
My stay at this hotel in Shanghai was exceptional and far exceeded my expectations. Upon check-in, I was pleasantly surprised to receive a complimentary room upgrade. This gesture made my stay even more comfortable and relaxing. The room was spacious, modern, and equipped with all the necessary amenities for a high-quality experience. A special thank you goes to the hotel staff, who were always available and professional. What particularly impressed me was the excellent level of English spoken by all the staff members, which made communication easy and stress-free for someone like me who doesn't speak Chinese. They were incredibly courteous in providing directions and helpful tips for exploring the city, showing great care and attention to international guests. The hotel's location is perfect for anyone wanting to visit the financial center of Shanghai, with many major attractions nearby. Moreover, the services offered and the impeccable cleanliness made my experience truly memorable. I highly recommend this hotel to anyone visiting Shanghai and looking for a comfortable stay with outstanding service. Thanks again!
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Shanghai Lujiazui. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! -- General Manager: Jerry Dai
Guest User
Twin Guest Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Mandy and Megan are awesome and easy to communicate and very dedicated . Even cleaning crew are friendly and doing their job fantastic
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Shanghai Lujiazui. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! -- General Manager: Jerry Dai
Ono Hisashi
King Deluxe Room
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Nice hotel and location is perfect.
6/8
Response from Property: Dear guests, thank you for choosing to stay at Hilton Garden Inn Shanghai Lujiazui New Mei and for giving a good evaluation of the hotel accommodation service. We are glad that you like our sunny, enthusiastic, sincere and efficient service. We will continue to work hard to bring you a better service experience. We look forward to meeting you again soon. I wish you a smooth journey and a happy life! -- Hotel General Manager: Dai Zhikui
AlexanderIV
King Deluxe Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Nice hotel, good location, clean, everything works, good service, good breackfast , good choice of food- chinize or european.
Response from Property: Dear Guest! Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Shanghai Lujiazui. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services and hope to welcome you back soon in the future! - General Manager: Jerry Dai
Jhony Sarkis
King Guest Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Everything was great. The Manager Soriano Qu was really helpfull.
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Shanghai Lujiazui. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! General Manager: Jerry Dai