Holiday Inn Express Shanghai Jinsha

Holiday Inn Express Shanghai Jinsha Reviews

Holiday Inn Express Shanghai Jinsha

No.2281 Jinshajiang Road, Putuo District, Shanghai, 200333, ChinaView Hotel Details
Holiday Inn Express Shanghai Jinsha
Holiday Inn Express Shanghai JinshaHoliday Inn Express Shanghai JinshaHoliday Inn Express Shanghai Jinsha
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Holiday Inn Express Shanghai Jinsha Guest Reviews

4.7/5
Outstanding
3299 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3299)
Positive reviews(3253)
Reviews with photos/video(279)
Easy to get around(449)
Delicious breakfast(447)
Close to metro(190)
Friendly front desk staff(141)
Perfect for business trips(98)
Tasty restaurant(64)
Stayed multiple times(40)
Delicious buffet(15)
Negative reviews(46)
Elvis.007
Selected Queen Room
Stayed in Jun 2024
Business travelers
9 review
4.0/5
Very Good
Posted on Jul 27, 2024
It’s very near from Hongqiao airport, so I desired to spend a night in this hotel 🏨
Response from Property: Dear guest， Thank you for staying with us. The hotel is conveniently located on Jinshajiang Road, which is connected to the entrance of Qilianshan South Road Station on Metro Line 13. The hotel offers a complimentary shuttle service to Songhong Road Station on Metro Line 2, which provides easy access to the National Convention and Exhibition Centre, Hongqiao International Airport, Hongqiao Railway Station and the New International Exhibition Centre. At the same time, Jinsha Meimei Plaza, which is connected to the hotel, offers Chinese and Western restaurants, supermarkets and karaoke, making your trip more convenient. Welcome back and enjoy your trip to Shanghai!IHG Social Listening Team
Kayla Erasmus
Mini Double Room
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Dec 29, 2024
Always a great stay. Nice location close to Starbucks, McDonald’s, and many more shops!
Response from Property: Dear Guest, Thank you for your review. We are delighted to provide you with a pleasant stay. Every staff member at our hotel upholds the spirit of serving with love and doing things with care to provide the best service to our guests. True luxury lies in the care that touches guests' hearts. We are uniquely located in Jinsha Hemei Plaza, directly connected to the entrance of Qilianshan South Road Station on Metro Line 13, with only 1 minute walk to the station. Our guest rooms are warm and cosy, equipped with all the necessary amenities. Here you can enjoy high-speed Wi-Fi, neat and comfortable bedding and the pleasant experience of branded bathroom products. We look forward to welcoming you in the future. Sincerely， IHG Social Listening Team
Ms. Teri
Smart Choice Twin Room
Stayed in Apr 2024
Business travelers
7 review
2.2/5
Posted on May 4, 2024
A very average hotel with much improvements needed on rooms management and buffet management. Long way to go to be at par with international standard. Service: a.i. will answer you in phone for any request but only limit to request for water. Beyond that, it will be transferred to real person.. for daily clean up of room,suggest inform the chambermaid daily to change pillow case and towels in front of you otherwise expect no change. Chambermaid can't speak English. Facilities: there is gym no pool. Food: breakfast buffet for vegetarian no meat. Eggs are precooked so no one to cook . Pancakes and noodle area is chaotic as the one who prepares burn the pancakes and not given on first come first serve basis. They have salad, fruits banana and watermelon,bread, coffee ,rice , sweetpotato, buns, porridge, juice, noodles. They replenish very slow. Attitude of staff very impolite in breakfast. Front desk still ok. Checkin and checkout is fast.
Response from Property: Dear Guest, Thank you for your comments and feedback. We value your stay experience and adhere to the "one guest, one change" policy for hotel linen. For guests who have stayed continuously and need their linen changed every day, please feel free to contact our staff and we will actively serve you. We will also strengthen staff training and improve their English skills. For breakfast, we will increase the number of staff during peak hours to improve service efficiency. At the same time, we will strictly require restaurant staff to pay attention to changes in the amount of food during meal times, replenish it in a timely manner and allow guests to enjoy the pleasure of breakfast at any time. Once again, we apologise for any inconvenience caused. Xiaozhi sincerely hopes that you can visit us again and see our improvements. IHG Social Listening Team
Guest User
Mini Double Room
Stayed in Oct 2024
Booked for others
15 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The hotel is really close to the metro. It's clean and organized. The breakfast is good.
Response from Property: Dear Guest, Thank you for staying with us. Your support and recommendation is greatly appreciated! We have always paid great attention to detail and strive to provide the best service to make you feel well taken care of during your stay. We have prepared for you a fresh, bright, warm and tidy room, a quiet and comfortable living environment, a high quality and satisfying sleeping experience, exquisite and comfortable shower facilities, high quality toiletries and a humanised overall design to provide you with a comfortable and exceptional bathing experience. When you wake up in the morning, an unmissable Chinese and Western breakfast, a wide variety of choices, speciality noodles and rich coffee will bring you a luxurious experience.Looking forward to your next visit, Yours sincerely, IHG Social Listening Team.
Traveler Dan
Mini Double Room
Stayed in Mar 2024
Solo travelers
49 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Nice place to stay if you’re looking for somewhere near Hongqiao airport or train station that’s not overpriced. They accidentally gave me the wrong key for my room so they gave me a snack bag to apologise which was very nice.
Response from Property: Dear Guest, Thank you for taking the time to write a review for us. The hotel is located in Jinsha Hemei Plaza, which is connected to the entrance of Qilianshan South Road Station by subway line 13.Subway line 13 can conveniently take you to Jintie Plaza, Global Port, Nanjing Road Commercial Street, Huaihai Road Commercial Street and Xujiahui Commercial Center. The daily free shuttle bus connects you to subway line 2, which can easily reach Hongqiao Hub and Bailian Outlets. Superior transportation is your preferred place for leisure and holidays. We apologise for giving you the wrong room card. Thank you for understanding our mistake. We will continue to strengthen and improve our service quality. We look forward to welcoming you again for your stay.Best regards,IHG Social Listening Team
YuHao
Smart Choice Twin Room
Stayed in Nov 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Great service, good location and reasonable price,  fantastic breakfast, will come again next trip to Shanghai!we have wonderful stay in this hotel.👍👍👍
6/10
Response from Property: Dear Guest, thank you for your stay, we are very happy to see that you have a pleasant stay here, which is what we have been pursuing as a service provider, and this will also become the motivation for us to continue to work hard and make progress! We offer excellent location, clean and tidy hygiene, safe and reliable environment, exquisite and complete but not superfluous supporting facilities at affordable prices, as well as refreshing bath, quality sleep, smart breakfast and other brand features, and more enthusiastic, attentive and professional services throughout the company. Choosing Xiaozhi will bring you an easy and wise travel experience. We sincerely invite you to visit us again! We wish you a safe journey!IHG Social Listening Team
Nurur
Smart Choice Twin Room
Stayed in Apr 2024
Business travelers
19 review
4.0/5
Very Good
Posted on Jun 2, 2024
Nice hotel in a good location right next to metro station. There many coffee shop next to the hotel
Response from Property: Dear Guest, We are very pleased to hear that you enjoyed your stay with us and took advantage of our convenient location. The hotel is located on Jinshajiang Road, which is connected to the entrance of Qilianshan South Road Station of Metro Line 13. It takes about 1 minute to walk to the station. The subway network extending in all directions is the first choice for business travellers and tourists.We look forward to welcoming you back next time. Yours sincerely. IHG Social Listening Team
Trip loyalist
Smart Choice Twin Room
Stayed in Oct 2023
Solo travelers
30 review
3.2/5
Posted on Dec 30, 2023
Average 3 star hotel with good location (near Train station and a mall with minimal occupancy with limited restaurants and a super market) with average sized room and breakfast buffet.
Response from Property: Dear Guest, Thank you for choosing our hotel for your stay and giving us your valuable feedback. We are very sorry that your stay did not bring you a good experience, the hotel is located in Jinshajiang Road, and the metro line 13 Qilianshan South Road Station entrance is connected to the station in about 1 minute walk. Hemei Plaza, which is connected to the hotel, provides supermarkets, entertainment facilities and a wide range of food and beverage services to make your journey more comfortable. We are sorry that the size of the room did not meet your ideal expectations, and we sincerely recommend that you experience the hotel's larger room types during your next stay so that you can live more comfortably, and we will continue to seek improvements to provide better service to meet our guests' expectations. We look forward to seeing you again! Wishing you a happy life!IHG Social Listening Team
Guest User
Smart Family Room
Stayed in Mar 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 4, 2024
It is a very comfortable hotel in Shanghai. We enjoyed our stay there and were pleased to notice that the premises are located in close proximity to the metro station as well as a couple of chain restaurants and a supermarket - everything to suit our needs. The staff was super friendly and allowed to keep our luggage for a couple of hours after checking out to help with our travel plan. Moreover, they rushed to help when we needed basic things like umbrella or checking out our air conditioning.
Response from Property: Dear Guest, We are very pleased to hear that you enjoyed your stay with us, our staff is committed to the concept of attentive service to every guest and is dedicated to making every guest feel at home. The hotel is located on Jinshajiang Road, which is connected to the entrance of Qilianshan South Road Station of Metro Line 13. It takes about 1 minute to walk to the station. The subway network extending in all directions is the first choice for business travellers and tourists.We work hard to provide all our guests with a memorable experience and it is always nice to hear when we have done so. We look forward to welcoming you back on your next visit. IHG Social Listening Team
Jiraphat P.
Smart Family Room
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 6, 2024
First time in Shanghai due to my flight arrived 4am , Hotel staff very nice she let me early check in before noon , breakfast also good. Check out at 1 pm. Everything was good except Bad smell like someone Smoking cigarette next to you from Air-conditioning and can't change the temperature at all in room very hot even their put small fan but not help at all . But smell gone at morning come at night.
Response from Property: Dear Guest, Thank you for choosing to stay with us. We are delighted to hear that you are enjoying your stay with us. Breakfast is an important part of our hotel service and we have always focused on its quality and variety to ensure you have a good start to your day. Please accept our sincere apologies for any disturbance you may have experienced during your stay due to the air conditioning. Please be assured that these issues are being looked into. We value your comments and hope to have the opportunity to welcome you back and offer you an even better stay next time. Have a great day! IHG Social Listening Team
Guest User
Superior Room
Stayed in Jan 2024
Couples
12 review
4.7/5
Amazing
Posted on Feb 23, 2024
We enjoyed our stay. We were in town for a medical procedure at Shanghai United, and this hotel wasn't too far from there. Nice to have a big king bed also. The restaurant is only open for breakfast, but there are lots of restaurants right outside the hotel (it's a part of an outdoor mall area). Nice stay!
Response from Property: Dear Guest, Thank you for your feedback on your recent stay at our hotel. Holiday Inn Express Shanghai Jinsha invites you to stay in comfort and convenience, it is conveniently located at Putuo district Jinshajiang Road which connects with entrance of Qilianshan (S) Road Metro Station of Line 13.The hotel close to attractions like Changfeng International Ocean Park, LEGOLAND Discovery Center and National Convention and Exhibition Center, it will be your best choice for either leisure or business trip on your next visit to Shanghai.We have carefully selected imported soft beds, exquisite bathroom facilities, and offer you free nutritious breakfast, free internet, free parking, and other value-added services. We believe that our hotel is definitely a high cost-effective option that you cannot miss when traveling. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Guest User
Mini Double Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Good location, breakfast delicious,
Response from Property: Dear guest, thank you for your review. The hotel is located on Jinshajiang Road, which is connected to the entrance of Qilianshan South Road Station on Metro Line 13, and can be reached by walking for about 1 minute. We provide ample free parking for our guests, and offer a more convenient parking and transfer solution for your self-driving travel. We carefully prepare various delicacies, from traditional Chinese breakfast to exquisite Western snacks, from nutritious fruits to rich and delicious coffee. Our aim is to provide our guests with a variety of choices to make your morning vibrant and beautiful. We look forward to welcoming you again soon. Yours sincerely, IHG Social Listening Team
carmichael
Mini Double Room
Stayed in Sep 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Very good stay! I will stay here again!
Response from Property: Dear Guest,Thank you so much for your enthusiastic endorsement of our hotel! We are thrilled to hear that you had a very good stay with us and that you are already considering a return visit.Your satisfaction is a testament to the hard work and dedication of our entire team, and it is the best reward we could ask for. We aim to make every guest feel at home, and it seems we've succeeded with you.We look forward to welcoming you back soon and ensuring that your next stay is just as pleasant and memorable.Thank you again for your kind words, and we hope to see you again in the near future.Warm regards,IHG Social Listening Team
Ho
Selected Queen Room
Stayed in Mar 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Jun 2, 2024
the service is good just that it is a bit far from the city centre.
Response from Property: Dear Guest, We are very pleased to hear that you enjoyed your stay with us, our staff is committed to the concept of attentive service to every guest and is dedicated to making every guest feel at home. The hotel is located in Jinsha Hemei Plaza, which is connected to the entrance of Qilianshan South Road Station by subway line 13, which can conveniently take you to Jintie Plaza, Global Port, Nanjing Road Commercial Street, Huaihai Road Commercial Street and Xujiahui Commercial Centre. The daily free shuttle bus connects you to subway line 2, which can easily reach Hongqiao Hub and Bailian Outlets. We look forward to welcoming you again next time. Yours sincerely. IHG Social Listening Team
Guest User
Mini Double Room
Stayed in Nov 2023
Solo travelers
4 review
4.5/5
Great
Posted on Jan 2, 2024
Friendly staff that speak both English and Chinese. Even when I speak Chinese they still use Chinese instead of English so that is nice.
Response from Property: Dear Guest, Thank you for your confirmation of our service work. We have an excellent management team, well trained staff service, is committed to providing every guest with physical and mental pleasure stopping environment, from the guest's perspective, and endeavour to create a clean and fresh and comfortable environment, warm and considerate and efficient service, so that your stay is not only a good resting place, but more importantly, a home away from home real experience. We look forward to you choosing us again. We wish you all the best!IHG Social Listening Team