Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone)

Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone) Reviews

Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone)

No.566 Shiwan 6th Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone)
Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone)Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone)Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone)
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Vienna International Hotel (Shanghai Pudong Airport Free Trade Zone) Guest Reviews

4.8/5
Excellent
4687 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4687)
Positive reviews(4618)
Reviews with photos/video(1722)
Offers pick-up/drop-offs(1264)
Close to airport(741)
Friendly front desk staff(682)
Delicious breakfast(489)
Easy to get around(359)
Awesome amenities(292)
Would stay again(168)
Has rooms for families(22)
Negative reviews(69)
Guest User
Deluxe Double Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Nice clean room, good services and facilities: including laundry machine, small gym, free airport pick up/ drop off, delicious breakfast…
Fong Kie
Double Room
Stayed in Jul 2024
Business travelers
5 review
3.2/5
Posted on Jul 18, 2024
Hotel a bit far from Pudong airport, room very noisy, regular truck sound from window till midnight. Hotel provided transportation services from/to airport and metro. Mattress and pillows very comfortable.
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel. We highly value your feedback. We have taken corresponding measures to rectify the noise issue, including soundproofing the rooms and strengthening the daily management of the hotel. Meanwhile, we will continue to pay attention to this issue in the future and take necessary measures to ensure the comfort and satisfaction of our guests. Thank you again for your feedback and support. We look forward to your next visit.
Rush.Winter
Pure Double Bed Room
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jun 1, 2024
The room was clean and the service was wonderful. Got free airport drop off . Would book again!
Response from Property: Dear Lord, Thank you for choosing Vienna and acknowledging the service of the hotel. Our location is about 15-20 minutes drive from Pudong Airport, free airport pick-up and drop-off service, the earliest drop-off time is 04:00 in the morning, looking forward to your next visit!
Guest User
Double Room
Stayed in Oct 2024
Couples
3 review
4.5/5
Great
Posted on Oct 7, 2024
Over all, a good stay. Staff were very helpful. Room was clean. Reasonable quiet but I was woken up in the middle of the night because of the screaming kids in the corridor… The location has a bit distance to the tube. But the shuttle bus to the airport was the reason for our stay and the buses were certainly well used.
Aisyah Wijaya
Deluxe Double Room
Stayed in Mar 2024
Couples
24 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is very clean and free pickup to and fro from airport is free of charge. Nearby to Shanghai Pudong airport,
Response from Property: Dear guests, hello! Thank you very much for staying at the Vienna Hotel! Our hotel has always prioritized service quality in our work, hoping to provide more thoughtful and professional service! We have all been striving to practice this goal! Sincerely looking forward to your next visit!
Jeffrey Robert
Pure Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Book ahead for the airport pickup
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Eagle
Pure Twin Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 10, 2024
Because it s verry good
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Pure Twin Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 26, 2024
We stayed there for one night and the experience cannot be better. Very professional and friendly front desk. A real 4-star hotel with new furniture and clean room. We reserved the early morning shuttle service which is free. To our surprise, the hotel prepared a bag of breakfast-to-go for free even though we did not request for that. On the way to the airport, one traveler realized she left her cell phone in the hotel room. One hotel staff member in the shuttle bus arranged someone to retrieve and send the phone to the airport, with a very reasonable fee.
Response from Property: Dear friend, hello. Thank you very much for your support and affirmation of Vienna. Your kind words make us feel honored. Creating a comfortable, warm and comfortable living environment for guests is the goal that the hotel has been tirelessly striving for. Thank you again for your stay. We will continue to wait for your every visit with the highest quality service!
Guest User
Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 2, 2024
Good experience
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Manish Maniklal
Double Room
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Is ok very good
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Nick Yaw
Double Room
Stayed in Nov 2023
Business travelers
62 review
3.7/5
Posted on Nov 7, 2023
I booked this hotel because is near to Pudong international airport and go free transport to airport. Room is clean and tidy.
Response from Property: Dear guests: Hello!Thank you for your feedback about your stay.The hotel is about a 20-minute drive from the airport. The bus departs every hour from 04:00 in the morning to 17:00 in the afternoon, and every half hour from 17:30 to 02:00. The hotel specially prepares milk and biscuits for guests to sleep peacefully. .We focus on providing guests with a safe, comfortable and clean sleeping environment. Xiaowei is very happy to be recognized by you!Thank you again for your review and wish you a pleasant journey!
Qianli
Pure Twin Room
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Jul 20, 2024
Overall good experience. Be cautious there are several facilities near airport.
Response from Property: Dear guest: Hello! Thank you very much for your recognition of the hotel's service. No matter how you choose in life, there will always be regrets, but Xiaowei is grateful to have met you. Autumn is a season full of inclusivity, just like your love for Xiao Wei between the lines. Although this trip did not receive a 5-point rating from you, seeing each other is always greater than not seeing each other. Regrets vary greatly, and Xiaowei's regret is that we were unable to fully satisfy you. We will continue to work hard and look forward to your next visit. We will not disappoint you, Tathagata or Your Excellency! Wishing you a pleasant journey!
Joshua qiaoshuya
Executive Double Room
Stayed in Apr 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Awesome place! Clean, all fresh new equipments, really liked lt! Sill come back for sure! Hopefully next time
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
KimDeborah
Double Room
Stayed in Apr 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Very nice. This will be the hotel whenever I have to stay over night for a layover in Shanghai. This was my third visit to China.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Anonymous User
Deluxe Double Room
Stayed in Oct 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 15, 2023
I really recommend this hotel. The staff were very friendly, the breakfast was amazing! The front staff were very helpful. Special thanks to Ping Ping, she helped me with my shipping package after I left the hotel. I give her another five star!
Response from Property: Thank you very much for your evaluation and affirmation. It is our responsibility to provide you with thoughtful and meticulous service, and our hotel is also honored to bring you convenient and comfortable travel. With your support, we will continue to work hard and look forward to your next visit with more perfect service quality. Looking forward to your full five-star review!