Hotel Indigo Diqing Moonlight City

Hotel Indigo Diqing Moonlight City Reviews

Hotel Indigo Diqing Moonlight City

No. 1000 East Corridor Jinlong Community, Jiantang Town, Shangri-La, Yunnan, ChinaView Hotel Details
Hotel Indigo Diqing Moonlight City
Hotel Indigo Diqing Moonlight CityHotel Indigo Diqing Moonlight CityHotel Indigo Diqing Moonlight City
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Hotel Indigo Diqing Moonlight City Guest Reviews

4.8/5
Excellent
1198 review
Verified reviews
Location4.9
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(1198)
Positive reviews(1176)
Reviews with photos/video(590)
Loved the view(295)
Great location(212)
Delicious breakfast(191)
Well designed(84)
Friendly front desk staff(61)
Tasty restaurant(54)
Offers pick-up/drop-offs(38)
Negative reviews(21)
peiqi
1 King Bed Standard Non Smoking
Stayed in May 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Jun 13, 2024
We loved our stay here, our only complaint was the long steep slope that you have to climb every time you return to the hotel from the city. Making guests pant and pespire to get to the hotel doesn't quite fit into the hotel's luxurious image.
Response from Property: Dear Valued Guest, Thank you for your wonderful feedback regarding your experience at Diqing Moonlight City Indigo Hotel. We are delighted to hear that our check-in staff was able to provide you with the information you needed and that her fluency in English was a great asset in addressing your questions. It is always a pleasure to serve guests who appreciate the efforts our team makes to ensure a smooth and enjoyable stay. We are glad to know that our staff's knowledge of the property and the local area contributed positively to your experience. We are committed to offering our guests a high level of service, and your feedback will be shared with the team to acknowledge their excellent work. We hope to have the opportunity to welcome you back to Hotel Indigo Diqing Moonlight Cityin the future, where we will continue to strive for excellence in hospitality. Warm regards, General Manager Mr. Shaun Li
Eileen
Superior Room
Stayed in May 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on May 28, 2024
Hotel Indigo is situated on the top of a hill, overseeing the ancient town. We enjoyed the very beautiful view and scenery from our room and the restaurant, where added-on one breakfast during our stay just to enjoy the view and ambience. The food options during breakfast were average with a mixture of international and local food. Rooms were very clean with daily housekeeping service. Buggy service is also available to bring you from the main lobby to the rooms. The only downside is the walk up the hill when returning to the hotel from the ancient town, as it can be quite tiring and made worst by the altitude. Would definitely recommend staying here during your time in Shangri-la!
Response from Property: Dear Valued Guest, Thank you for choosing Hotel Indigo during your visit to Shangri-La and for sharing your experience with us. We are thrilled to hear that you enjoyed the stunning views and scenery from your room and our restaurant. The location of our hotel, perched on a hill overlooking the ancient town, is indeed one of our most cherished features. We appreciate your feedback on the breakfast options, which we offer as a blend of international and local cuisine. It's wonderful to know that you found the rooms to be very clean, with attentive daily housekeeping service. The availability of buggy service to transport guests from the main lobby to their rooms is designed to enhance your comfort and convenience. We understand that the walk up the hill from the ancient town can be challenging, especially due to the altitude. We are committed to providing the best possible experience for our guests, and your feedback is invaluable in helping us identify areas where we can improve. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Hotel Indigo for another memorable stay in Shangri-La. Warm regards, General Manager Mr. Shaun Li
avidtavellerhkmy
1 King Bed Standard Non Smoking
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 15, 2024
We only stay a night, but the room and the staff is excellent. Got upgraded to a balcony room and the view is to die for! Walking distance to the old town but in a quiet part of town. Highly recommended
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Diqing Moonlight City. Ideally located on the vantage point of the ancient city of Dukezong, overlooking the entire ancient city, the hotel's designers drew inspiration from the Shambhala neighborhood culture to outline the ******* Moonlight City between the buildings, creating a ******* style and modern comfort for guests visiting Shangri-La from afar. The hotel has a total of 99 rooms, all equipped with Duravit intelligent toilet, committed to providing a comfortable rest place for every guest who explores the "sun and moon in the heart", every morning, the hotel's all-day dining restaurant presents guests with Chinese and Western buffet, and there are special delicacies such as rice dumplings, yak beef rice noodles, ******* butter tea and pancake fruits for guests to enjoy. Thank you again and sincerely look forward to your opportunity to come again and discover the different scenery of Shambhala in all four seasons! General Manager Shaun Li
Vendler
2 Twin Beds Standard Non Smoking
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The hotel has a beautiful view of the old town. It is very quiet and spacious. The restaurant has a good selection of dishes to choose from. You can walk to the old town easily.
Guest User
1 King Bed Standard Non Smoking
Stayed in Apr 2024
Couples
5 review
4.5/5
Great
Posted on May 1, 2024
hotel is new. Rooms are large, clean, comfortable and well designed. A New hotel also means some inexperience staff, but everyone tries their best. One downside of the hotels location is the walking path to the old town is quite long as the direct pathway is currently blocked. Hope that changes
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Diqing Moonlight City. Ideally located on the vantage point of the ancient city of Dukezong, overlooking the entire ancient city, the hotel's designers drew inspiration from the Shambhala neighborhood culture to outline the ******* Moonlight City between the buildings, creating a ******* style and modern comfort for guests visiting Shangri-La from afar. The hotel has a total of 99 rooms, all equipped with Duravit intelligent toilet, committed to providing a comfortable rest place for every guest who explores the "sun and moon in the heart", every morning, the hotel's all-day dining restaurant presents guests with Chinese and Western buffet, and there are special delicacies such as rice dumplings, yak beef rice noodles, ******* butter tea and pancake fruits for guests to enjoy. Thank you again and sincerely look forward to your opportunity to come again and discover the different scenery of Shambhala in all four seasons! General Manager Shaun Li
Sim Gek Hoon
1 King Bed Standard Non Smoking
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Great stay! Hotel room is spacious and clean. The attendants are friendly and helpful. Thanks for the hospitality!
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Diqing Moonlight City. Ideally located on the vantage point of the ancient city of Dukezong, overlooking the entire ancient city, the hotel's designers drew inspiration from the Shambhala neighborhood culture to outline the ******* Moonlight City between the buildings, creating a ******* style and modern comfort for guests visiting Shangri-La from afar. The hotel has a total of 99 rooms, all equipped with Duravit intelligent toilet, committed to providing a comfortable rest place for every guest who explores the "sun and moon in the heart", every morning, the hotel's all-day dining restaurant presents guests with Chinese and Western buffet, and there are special delicacies such as rice dumplings, yak beef rice noodles, ******* butter tea and pancake fruits for guests to enjoy. Thank you again and sincerely look forward to your opportunity to come again and discover the different scenery of Shambhala in all four seasons! General Manager Shaun Li
Akhor
2 Twin Beds Standard Non Smoking
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Oct 21, 2023
We are travelling as a family with young kids. The location is convents located near the town centre, and 10 mins ride to airport. Besides View from room’s balcony is amazing, the staff are helpful and polite in assisting in all ways.
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Diqing Moonlight City. Ideally located on the vantage point of the ancient city of Dukezong, overlooking the entire ancient city, the hotel's designers drew inspiration from the Shambhala neighborhood culture to outline the ******* Moonlight City between the buildings, creating a ******* style and modern comfort for guests visiting Shangri-La from afar. The hotel has a total of 99 rooms, all equipped with Duravit intelligent toilet, committed to providing a comfortable rest place for every guest who explores the "sun and moon in the heart", every morning, the hotel's all-day dining restaurant presents guests with Chinese and Western buffet, and there are special delicacies such as rice dumplings, yak beef rice noodles, ******* butter tea and pancake fruits for guests to enjoy. Thank you again and sincerely look forward to your opportunity to come again and discover the different scenery of Shambhala in all four seasons! Shaun Li General Manager
Guest User
1 King Bed Standard Non Smoking
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Nice and spacious room with oxygen supply. You can see moonlight city directly from your room. Also love the hotel's breakfast - there's a variety of western, Chinese and traditional dishes.
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Diqing Moonlight City. Ideally located on the vantage point of the ancient city of Dukezong, overlooking the entire ancient city, the hotel's designers drew inspiration from the Shambhala neighborhood culture to outline the ******* Moonlight City between the buildings, creating a ******* style and modern comfort for guests visiting Shangri-La from afar. The hotel has a total of 99 rooms, all equipped with Duravit intelligent toilet, committed to providing a comfortable rest place for every guest who explores the "sun and moon in the heart", every morning, the hotel's all-day dining restaurant presents guests with Chinese and Western buffet, and there are special delicacies such as rice dumplings, yak beef rice noodles, ******* butter tea and pancake fruits for guests to enjoy. Thank you again and sincerely look forward to your opportunity to come again and discover the different scenery of Shambhala in all four seasons! General Manager Shaun Li
Guest User
1 King Bed Standard Non Smoking
Stayed in Aug 2023
Couples
9 review
5.0/5
Outstanding
Posted on Sep 2, 2023
Hotel Indigo has a spectacular bird eye view of the Shangrila town, the room has the view of the temple in the Dukezong Ancient Town. The hotel is very new and the staffs are super friendly, especially Cyrus Pan who did helped me a lot of some miscellaneous things though the stay just only 1 night. Room is clean and spacious. The restaurant served amazing food with much comfortable environment than restaurant in the ancient town. I can say a hotel must stay in Shangrila and definitely I would return if visit to Shangrila again.
Response from Property: Dear guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. The hotel is an ideal choice for affluent and transient travelers as well high-end small-sized group guests that are on their journey in search of the bright pure land of the ‘Lost Horizon’ - Shangri-La. We hope you will visit us again. Sincerely, Shuan LiGeneral Manager
Guest User
1 King Bed Premium Balcony
Stayed in Jan 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jan 28, 2023
Great place with a beautiful view. Has very cheap cocktails in the bar too !!
Response from Property: Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Situated at the commanding heights of Dukezong Ancient Town and surrounded by park and mountains. The design and décor of the hotel has been profoundly inspired by the “Moonlight City” and ******* cultures, as emphasized by the ******* artwork and decorations that effectuate the neighborhood ambiance. We hope you will visit us again. Sincerely,General Manager, Shaun Li
Guest User
2 Twin Beds Standard Non Smoking
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 27, 2024
great and luxurious stay
Response from Property: Dear guests, thank you for choosing to stay at Hotel Indigo Diqing Moonlight City. Ideally located on the vantage point of the ancient city of Dukezong, overlooking the entire ancient city, the hotel's designers drew inspiration from the Shambhala neighborhood culture to outline the ******* Moonlight City between the buildings, creating a ******* style and modern comfort for guests visiting Shangri-La from afar. The hotel has a total of 99 rooms, all equipped with Duravit intelligent toilet, committed to providing a comfortable rest place for every guest who explores the "sun and moon in the heart", every morning, the hotel's all-day dining restaurant presents guests with Chinese and Western buffet, and there are special delicacies such as rice dumplings, yak beef rice noodles, ******* butter tea and pancake fruits for guests to enjoy. Thank you again and sincerely look forward to your opportunity to come again and discover the different scenery of Shambhala in all four seasons! General Manager Shaun Li
BENJAMIN2652
2 Twin Beds Premium Ancient Town
Stayed in Jul 2022
Family
23 review
5.0/5
Outstanding
Posted on Jul 29, 2022
nice facilities, great activities and wonderful people, we will certainly visit here again.
Response from Property: Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Situated at the commanding heights of Dukezong Ancient Town and surrounded by park and mountains. The design and décor of the hotel has been profoundly inspired by the “Moonlight City” and ******* cultures, as emphasized by the ******* artwork and decorations that effectuate the neighborhood ambiance. We hope you will visit us again. Sincerely, General Manager, Shaun Li
Guest User
1 King Bed Standard Non Smoking
Stayed in Mar 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 30, 2022
My stay here was excellent—after several days of hiking in cold weather, this was the perfect spot to relax and enjoy a comfortable bed, hot shower, delicious food all with excellent service. The view from the room overlooking the city was stellar, especially at night time. Highly recommended.
Response from Property: Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Situated at the commanding heights of Dukezong Ancient Town and surrounded by park and mountains. The design and décor of the hotel has been profoundly inspired by the “Moonlight City” and ******* cultures, as emphasized by the ******* artwork and decorations that effectuate the neighborhood ambiance. We hope you will visit us again. Sincerely, General Manager, Iverson Yin
Guest User
1 King Bed Premium Balcony
Stayed in Oct 2021
Couples
6 review
5.0/5
Outstanding
Posted on Oct 28, 2021
Three nights in Shangri-la and what a great place to stay! Fantastic service, lovely food, and beautifully presented.
Response from Property: Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Situated at the commanding heights of Dukezong Ancient Town and surrounded by park and mountains. The design and décor of the hotel has been profoundly inspired by the “Moonlight City” and ******* cultures, as emphasized by the ******* artwork and decorations that effectuate the neighborhood ambiance. We hope you will visit us again. Sincerely, General Manager, Iverson Yin
Carvalho Cardoso
1 King Bed Premium Balcony
Stayed in Oct 2021
Family
5 review
4.5/5
Great
Posted on Oct 8, 2021
The hotel location is great and service is almost perfect. The only downside is that the hotel has no gym or swimming pool.
Response from Property: Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Situated at the commanding heights of Dukezong Ancient Town and surrounded by park and mountains. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department. Thank you once again for your comments. Our 99 Moonlight City guest rooms and suites are all built on the hillside at the Ancient Town. Inspired by ******* allures, every corner and detail of the room instills the local tradition and neighborhood culture, as can be appreciated in the Tibetan-inspired array of color design and the carefully selected artworks and murals. We look forward to welcoming you back to our hotel again. Sincerely, General Manager, Iverson Yin