Vienna International Hotel (Shantou Chenghai Waisha Bridge)

非常好滿意

環境非常不錯，服務也很周到

This stay was very unsatisfactory. The hotel's soundproofing was not very good. The sound of cars passing by, the sound of construction on the roadside, and the sound of conversations in the corridor could all be clearly heard. What was even more unacceptable was that there was a nightclub KTV next to the first floor of the hotel. We lived on the 7th floor. From midnight to about 2:30 in the morning, the whole room was filled with deafening sound. It felt like the whole room was vibrating. This was a serious noise nuisance, which seriously affected the quality of rest for customers. Before checking in, I specifically told the front desk staff that the sleep quality was not good, and asked them to try to arrange a quieter room, but I didn't expect the result to be the same. I believe everyone can understand that there is an entertainment venue with KTV next to the hotel, but at the same time as there are places with noise risks, as a hotel, should it do a better job of soundproofing itself? When the front desk staff learned that the guests wanted a quiet and resting room, should they arrange a quieter room in advance, instead of waiting for the guests to find a problem and call the front desk to give feedback, and then say sorry, how about changing your room? This stay was a very bad experience, and there should not be a next time.

比較滿意，很安靜

還不錯哦！