Serena Beach Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shanzu
Serena Beach Resort & Spa
No.3 of Premium Hotels in Mombasa
Beach Homes, Serena Rd, Shanzu, 00100, Kenya
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With a stay at Serena Beach Resort and Spa in Mombasa, you'll be by the sea, within a 10-minute drive of Bamburi Beach and Mtwapa Mall. This beach hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.Show More
We Price Match
4.6/5Great·Cleanliness: 4.6
All 72 Reviews
Amenities
Golf CourseOutdoor swimming poolBeach VolleyballDivingSnorkelingHikingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Vipingo Estate Airport
(17.8 km)
Airport: Moi International Airport
(22.4 km)
Landmarks: Mombasa Marine Park & Reserve
(140m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
8
Family Room
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Standard Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Check Availability
3
Superior Double Or Twin Room, 1 Bedroom
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Sea View Superior Room
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
9
Junior Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Sofa
Wi-Fi in room
Check Availability
Sea View Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Wi-Fi in room
Check Availability
2
Deluxe Twin Room With Garden View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Lamu Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Mosquito net
Check Availability
2
Deluxe Queen Room With Garden View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Executive Studio Suite, Terrace, Garden View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
72 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.6
- Service4.6
Average for similar properties in Shanzu
Guest User
December 14, 2024
Awesome support and response. They are responsive and supportive. Good food, good accommodation. Supportive staff. What more could one want when you are in a group of 15? Best place to organise a general family outing. A week is too short. The experience was next level
Guest User
December 11, 2024
The spa was amaizing and very relaxing. The ambience was great,cosy,warm.The receptionwas great right from the start.Grace and sylvia attended to us and i love the passion and dedication they have. I highly recommend them 💯. Very warm and welcoming. Definately coming back.Giving you a 5star
Guest User
December 9, 2024
Rooms were very spacious & clean. The pool was a lovely place to relax & had the added bonus of a swim up bar. Food in all restaurants was great with plenty of choice. I had an amazing massage with Grace in the spa. All staff were very friendly. Would recommend
Guest User
December 6, 2024
On my first visit toMombasa, I could not have wished for a better place to introduce me to this historic city than a stay at the wonderful Serena Beach Resort and Spa. I enjoyed great service and hospitality from staff like Evans Otieno from the conference centre.
Guest User
December 6, 2024
During my stay I was thoroughly impressed by the outstanding service and the overall experience. From the moment I arrived, the staff made me feel welcome and went out of their way to ensure my comfort. I would especially like to mention Evans Otieno, whose exceptional hospitality truly stood out. He was attentive, friendly, and went above and beyond to make sure all my needs were met. The food at the hotel was another highlight. Each meal was thoughtfully prepared, fresh, and full of flavor. Whether it was breakfast, lunch, or dinner, the variety and quality of dishes exceeded my expectations. The local cuisine options were a delightful touch, and the presentation was equally impressive. The hotel itself was impeccably maintained, with clean, spacious rooms and all the amenities I needed for a comfortable stay. The ambiance was relaxing, and the attention to detail in the décor added to the overall charm. I also appreciated the convenient location, making it easy to explore the nearby attraction not forgetting the beach. Overall, my experience at serena was unforgettable. The combination of excellent service, delicious food, and a welcoming atmosphere makes it a place I would highly recommend to anyone visiting the area.
Guest User
December 4, 2024
I loved my experience at Serena, Every staff was friendly and Catherine M at the reception was exceptionally good and took my request at heart to give me what I needed. Ooh and the dinner, with good good live music kept me for 3hrs at the restaurant sipping my chilled Chardonnay wine. I loved my evening. Thank you and I will definitely come back n recommend too.
Verified traveler
July 26, 2023
A good enough stay
Beautiful grounds.
Vast gardens and well maintained.
Decent beach front with some activities.
This hotel is 50 years old, I googled that and it’s been modernized to still afford a good stay.
That’s laudable
Where it lets down is the food.
Breakfast was decent but dinner was a huge letdown.
I’m not going to bore you with details, skip the dinner buffet by all means and if you must, the sea food restaurant was a good option.
I will never understood paying for things like water when you have a buffet.
What is one supposed to do?
Choke on meals.
David
December 12, 2022
A disappointment to Serena
Very disappointed in this Serena property. Very outdated and when we got into our room there were hundreds of mosquitos in the room. They came to spray, but then did not clean up the room that now had dead mosquitos every where. They have no where to charge the cell phone so I had to leave my phone at the front desk. I would not recommend this place,
Martin
January 30, 2023
Very nice old style hotel
Very nice beach hotel. Quiet and not many beach boys to bother you. Staff were very friendly and helpful, especially Evelyn on reception.
The food was nice and reasonably priced. I would stay again
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Hiking
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private Parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Tennis Court
Bowling Alley
Billiards Room
Squash Court
Table Tennis Room
Restaurant
Taxi booking service
Airport shuttle drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
KTV
Additional charge
Children's Pool
Children's Playground
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Airport shuttle pick-up
Additional charge
Car Rental
Shuttle Bus Service
Additional charge
Airport shuttle drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Languages Spoken
English
Food & Drink
Bar
Room Service
Lobby Bar
Snack Bar
Kiosk/ Convenience Store
Public Areas
Barbecue
Additional charge
Smoking Area
Garden
Non-Smoking in All Rooms
Health & Wellness
Billiards Room
Table Tennis Room
Bowling Alley
Tennis Court
Squash Court
Golf Course
Off-site
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Diving
Beach Volleyball
Hiking
Snorkeling
Beauty and Makeup
Yoga Session
Kayaking
Sailing
Windsurfing
Activities
KTV
Additional charge
Fishing
Game Room
Public Beach
Beach Umbrella
Eco Tours
Off-site
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Children's Meals Available
Children's Pool
Accessibility
Accessible Rooms Available
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1976
- Renovated: 2013
- Number of Rooms: 59
With a stay at Serena Beach Resort and Spa in Mombasa, you'll be by the sea, within a 10-minute drive of Bamburi Beach and Mtwapa Mall. This beach hotel is 6 mi (9.7 km) from Nyali Beach and 3.2 mi (5.2 km) from Haller Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Fountain, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Mombasa? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 164 individually decorated guestrooms, featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.