Anji Hotel (Window of the World Overseas Chinese City) Reviews
Anji Hotel (Window of the World Overseas Chinese City)
1F, Building 5, Riyuefu, Shahe Century Village, Baishi Middle Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Anji Hotel (Window of the World Overseas Chinese City) Guest Reviews
4.4/5
127 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.3
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All reviews(127)
Positive reviews(119)
Reviews with photos/video(22)
Clean and tidy(21)
Great location(7)
Great value for money(6)
Classy environment(5)
Convenient location(5)
Quiet & comfortable(4)
Easy to get around(4)
Friendly front desk staff(3)
Negative reviews(8)
Guest User
Premium Single Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Very nice hotel and nice staff
Bouba
Comfy Queen Room
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 14, 2024
cozy,comfortable ,quiet,clean,deserving, it’s very close to Happy valley and The window of world
Response from Property: Thank you for your comments andappreciation! Your satisfaction is the drivingforce of our good service, looking forwardto seeing you again!l wish you a happy lifehappy every day!
Brett Kho
Premium Single Room
Stayed in Apr 2024
Couples
89 review
4.0/5
Very Good
Posted on Apr 26, 2024
This was a solid hotel near an attractive strip around window of the world. It is modest, but with multiple help counters, and the rooms are basic and comfortable. Two things I really liked was extremely strong AC, and the soundproofing seemed good, was able to sleep comfortably. The entire floor is covered with dirt and grease, and we found multiple cockroaches, thankfully they give towels for wiping and lots of cockroach spray.
Response from Property: Dear Guest. Thank you for staying at Four Points by ANJI Shenzhen Hotel and for taking the time to let us know about your stay. We apologize for not being able to provide you with a perfect stay. We are always working on improving and updating our services in response to your questions. We hope this time will not affect your love and confidence in us, and we sincerely look forward to welcoming you again in the near future.
Guest User
Business 2-bed Room
Stayed in Aug 2023
Travel with friends
3 review
2.7/5
Posted on Aug 24, 2023
Most of the stuff were kind and helpful. Only one front desk staff refused to give me a receipt and told me the hotel did not give receipts. I don’t believe him as other staff did provide a receipt. The bathroom was wet most of the time as the shower door leaked water. One of the windows didn’t have a lock, this room had mosquitoes.
Response from Property: Dear customer, we apologize that your service experience at our hotel did not meet your expectations. We deeply feel guilty and will take immediate measures to correct this issue.
Guest User
Comfy Queen Room
Stayed in Jul 2023
Solo travelers
4 review
4.5/5
Great
Posted on Jul 31, 2023
It was good for what I wanted to do in the city and in the perfect spot for where I wanted to be. You get what you pay for with everything else though, room is small, no facilities to speak of, and service was fine I guess. Book this room because you want to spend all day in the city. don't if you're a homebody.
Response from Property: Thank you very much for your positive feedback on our hotel. We are delighted to provide you with a comfortable accommodation experience.
Anonymous User
Selected Queen Room
Stayed in Jul 2024
Business travelers
4 review
1.0/5
Posted on Jul 24, 2024
Stayed for more than a week and had a very bad hotel experience
Service: The service attitude of the girl at the front desk was very poor. On the first night, I was given a super small room that was not the room type I ordered. I didn’t sleep in that room all night.
Environment: Because there was a constant sound of sewer pipes, the front desk said that I would change the room after I got off work. After I got off work, the woman at the front desk said that there was no room available and asked me if I wanted to extend my stay. If I wanted to extend my stay, I could change. I've never encountered such an attitude before
Cleanliness: The room is very old. It was so noisy that I couldn't sleep at night.
Facilities: The room was not even cleaned. There were stains everywhere and it was disgusting.
Environment: The cleaners didn't clean for several days. They had to ask me to do it before cleaning. Bath towels and bed sheets were not changed. Cleaning was very perfunctory.
Original TextTranslated by Google
Response from Property: 我們理解,每個人的感受都是主觀的,且難以完全統一。同時我們也想借此機會強調,我們堅決反對任何形式的惡意差評。我們相信通過誠實、公正的評價,我們能夠不斷提升服務質量為更多客人帶來美好的住宿體驗。而對於那些出於不當目的而發佈的惡意差評,我們將保留採取法律手段維護自身權益的權利。對於退房未換到前台歸還房卡以及將房間物品損壞的我們均已保留相關證據。
Guest User
Comfy Queen Room
Stayed in Jun 2024
Solo travelers
15 review
3.2/5
Posted on Jul 1, 2024
The hygiene of the room is worrying, the foam glue is very obvious, there are many stains on the wall, the sanitary napkin accumulates water in the shower, and there is a problem with leveling. Parking is very convenient but expensive. It cost 38 yuan for seven hours without a parking coupon, but the location is good More than 200 yuan is considered cheap.
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Response from Property: We are very sorry to bring you a bad stay experience! The engineer who had stains on the wall had to paint it regularly, but the progress was slow because the smell of the paint would affect the residents. Thank you for providing us with suggestions for continuous improvement!
Away_chen
Basic Queen Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 17, 2023
The lady at the front desk is very attentive. She greets you with a smile when entering and leaving, making you feel at home. Check-in is very smooth, and she also helps with luggage. The mattress is very comfortable to sleep on, the bedding is clean and hygienic, and it is very close to the attractions.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Premium Single Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The hotel is not big, but it has complete facilities and the location is easy to find. The lady at the front desk is very nice, but there is an additional charge for parking. Will choose again. Not too far from Window of the World
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
GustavoFring
Comfy Queen Room
Stayed in Jul 2023
Other
10 review
5.0/5
Outstanding
Posted on Aug 15, 2023
A very satisfying experience, probably because it is newly opened. Hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
han666999
Business Queen Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Hygiene: very clean
Facilities: also very good
Service: Absolutely full marks for service
Environment: Very good, clean, tidy and comfortable
Highly recommend this hotel, I will choose this hotel next time if I come to visit
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Business 2-bed Room
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The room is large and a family of four can live comfortably. The decoration is new and clean. It is very suitable for bringing children!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Premium Single Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 4, 2023
I come here often. The service attitude of Xiao Wang at the front desk is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Basic Queen Room
Stayed in Nov 2023
Business travelers
16 review
2.0/5
Posted on Nov 6, 2023
The room was so-so. There were so many mosquitoes that I woke up many times during the night. I even turned the air conditioner to the lowest setting and the mosquitoes still bit me.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel and for your valuable comments about the hotel.
MostWanted
Comfy Queen Room
Stayed in May 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on May 12, 2024
High cost performance, excellent service attitude
Original TextTranslated by Google
Response from Property: 您的滿意是我們最大的追求。感謝您對我們服務、酒店的認可表示滿意。筆芯~~