To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1266)
Positive reviews(1252)
Reviews with photos/video(748)
Friendly front desk staff(307)
Many amenities(138)
Delicious breakfast(132)
Would stay again(122)
Good audiovisual experience(87)
Highly recommended(33)
Close to metro(30)
Awesome gym(14)
Negative reviews(14)
Mr. Oafallas
Selected King
Stayed in Apr 2024
Couples
28 review
5.0/5
Outstanding
Posted on May 6, 2024
Perfect! It's a cinema room and it's absolutely beautiful, check out my photos. The surrounds system is great as well
Response from Property: 【主题影院房——让您在客房酒店就能享受影院级观影体验】We are really happy you like our hotel so much and hank you for your love.The life has a lot of good things and so does our hotel ,we are looking forward your visiting next time!Best wishes!
Anonymous User
Duplex King
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Excellent staff and service. The room is clean and nice. Everything is good,
Guest User
Duplex King
Stayed in Oct 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The hotel is quiet, the room is comfortable, the hotel is attentive, the waiters are enthusiastic, the hotel facilities are complete, the location is excellent, it is very convenient for travel and business trips, it feels very intimate, great
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6/7
Response from Property: [Check in at Shenzhen Bay, check in at Ruoxi - the most cost-effective hotel around Shenzhen Bay] In the vast sea of people, you and I met at Ruoxi, just right, not a step earlier or later, amazing time, gentle years, looking forward to our next meeting at Ruoxi, and continue to write a joyful time together~
Guest User
Duplex King
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 12, 2024
I reported to the new company and found this hotel nearby. I didn't pay attention to the room type. It turned out to be a loft. I was worried that it would be bad, after all, it was so cheap. I didn't expect to find that everything from the service to the room was very good. I was given four bottles of water, the shower water pressure was very high, and the toilet was smart. The breakfast surprised me, comparable to that of a five-star hotel! The variety is very rich and the ingredients are very fresh. Among them, the small kale seedlings were just boiled in water, without salt or oil, and they were sweet and tender. I really love it! I give five points for the service attitude. Every friend is very nice. The invoice is issued quickly, which is really impeccable. The cost performance is super high. I will stay here next time. Please don't raise the price!
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6/11
Response from Property: [Warm butler service - a distinguished experience starts from check-in] Ten miles of peach blossoms cannot match the praise of the master. Thank you for your support and company. I wish to accompany you every night and day~
Jeanex75
Selected King
Stayed in Oct 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Every time I go to Nanshan, Shenzhen, I choose to stay in this hotel!
The hotel is very conveniently located, close to Shenzhen University South Subway Station on Line 9 and Keyuan Subway Station on Line 2. It is convenient for business trips nearby.
The hotel environment is very quiet, the facilities and equipment are complete, the room facilities are humanized, the room is clean and warm, and the bed and pillows are so comfortable, very soft and comfortable!
The front desk service is warm and thoughtful, and the service rate is high. The hotel also provides free laundry service, thumbs up! In addition, the breakfast is rich and delicious, with many varieties, which is very suitable for us business travelers.
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6/8
Guest User
Duplex King
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Oct 20, 2024
First time staying here, the environment is pretty good, the lobby is grand, the front desk service is very good, if there is a problem, they will help solve it as soon as possible, the YOyo staff are polite, and when you order takeout, a robot will deliver the food to the room. Overall it's okay
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6/8
Response from Property: [Warm butler service - a distinguished experience starts from check-in] The world is so big and life is so long, there will always be lovely people like you who make us want to treat you warmly.
Guest User
Duplex King
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The check-in experience was good. Ya was friendly and welcoming. I had a great time. The room was comfortable, tidy and clean. The breakfast was rich and the free laundry service was very considerate. I had a good stay and I will come again next time.
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6/9
Response from Property: [Generous management - no deposit required, making your check-in/check-out easier and quicker] Everyone says autumn is a good time for missing someone, but it's actually more suitable for meeting someone. Xiaoxi is very happy to meet such a good guest, Qinqin. Your recognition is Xiaoxi's greatest motivation! Looking forward to your next visit~
Guest User
Selected Twin
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel is near the Science and Technology Park. The service provided by Xiaohua at the front desk is very good and considerate. The room is very comfortable and the facilities in the room are also complete. This hotel is very cost-effective and has a food delivery robot. It is worth recommending (^-^)👍
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6/7
Response from Property: [100+ breakfast varieties - satisfy different taste buds, a beautiful day starts with a light luxury breakfast] "We met in the summer, and summer never ends! I am very happy to have an exclusive memory of "summer" with you~" I am very happy to be recognized and loved by my dears, and look forward to meeting you again!
Guest User
Enjoy Twin
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is very good. The room is very clean. The overall design of the hotel is very good, giving people a sense of security. The room is also very clean, the space has no odor, and it is quiet enough. The front desk lady Xiaohua has a very good service. The nearest business district is Coast City. Overall, the cost performance is very high. Recommended!
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6/9
Response from Property: [Check in at Shenzhen Bay, check in at Ruoxi - a very cost-effective hotel near Shenzhen Bay] I like this kind of thing. Even if I cover my mouth, it will run out of my eyes. Meeting you was unintentional, knowing you was destiny, thinking about you was affection, I was indecisive when I didn't see you, and I was wholeheartedly devoted to you when I saw you. Xiaoxi wants to be wholeheartedly devoted to you in the future!
隨心@鄒
Duplex King
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The check-in experience is very good👍I feel comfortable and happy to stay😃yami is very kind and welcoming❤️The room is very good👌It's great, the hotel staff are very considerate, I will come back if I have the opportunity
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6/9
Response from Property: [Warm butler service - distinguished experience starts from check-in] Three levels of love: eating together, thinking together, playing together; we have just arrived at the first stage, in the days to come, I hope you can think of me often, and we will develop into the next two stages~ Hehe
Sweetychan
Duplex King
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The house is very comfortable, the space is large, and the most important thing is that the air-conditioning is cold enough. The environment is comfortable, the birds are singing and the flowers are fragrant outside. The staff are very polite, and the hair dryer is very windy ~
Disadvantages: There are no hooks in the bathroom, so it is not suitable for ordinary couples, because the door can only close one side of the bathroom-style toilet, and water will overflow from the bathroom when taking a shower!
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6/19
Response from Property: [Warm butler service - distinguished experience starts from check-in] Dear guest, your comments are like a beam of warm light, illuminating the road of our service. It makes Xiaoxi's efforts meaningful and precious. Thank you for your recognition. Xiaoxi will continue to work hard and look forward to serving you again~~
Guest User
Enjoy King
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
It's my first time staying in this hotel in Shenzhen. The price/performance ratio is very high. Yoyo at the front desk helped arrange a quiet room. She was polite [strong] The room was clean and tidy. Good review [strong] [strong]
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6/9
Response from Property: [Check in at Shenzhen Bay, check in at Ruoxi - the most cost-effective hotel around Shenzhen Bay] The world is so big, life is so long, there will always be lovely people like you who make us want to treat them warmly. Welcome to come again next time~
Guest User
Selected Twin
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Sep 23, 2024
The hotel is in a quiet location. It's very new. Everywhere is clean. The design is quite tasteful. I booked a twin bed with no windows, so it won't be boring. Watching TV on the large screen is a surprise. The breakfast is rich. YoYo's service at the front desk is very polite. This The price/performance ratio is quite satisfactory.
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6/9
Response from Property: [The first choice for business travel - Ruoxi/Ruoxi Light Residence, different room types meet the different needs of guests] Today's wind made Xiaoxi realize that it's okay to live without love and coat, but it's really not okay without your five-star praise. Oh, Xiaoxi will work harder in the future to strive to make you completely satisfied!
Guest User
Enjoy King
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Sep 18, 2024
This is my first time staying at this hotel. This hotel is great. I like the lobby decoration. The rooms are well-equipped and smart. The rooms are clean and the hot water is sufficient and easy to adjust. The location is in the prime location of Shenzhen Bay, which is convenient for travel. The service of Xiaohua at the front desk is very enthusiastic. I am very satisfied with this stay at the hotel.
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6/8
Response from Property: [The first choice for business travel - Ruoxi/Ruoxi Light Residence, different room types meet the different needs of guests] It is a pity that I failed to get your full recognition this time, but I am very grateful for your love for Xiaoxi's home. We are willing to make 200% efforts to strive for your full satisfaction! Looking forward to your next visit!
Guest User
Duplex King
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
I like the design of the hotel, it is very warm and modern. There is a self-service laundry room and laundry service, which is very convenient for long-term guests. Yoyo at the front desk checked in smoothly, and the breakfast was also very good. I am very satisfied with the service and facilities of Ruoxi
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Response from Property: [Experience the concert up close - close to the Spring Cocoon Sports Center, within walking distance, worry-free viewing of the concert] Dearest friends, for us, the dream has kept us in high spirits and has allowed us to stumble to this point. Your praise and affirmation of the hotel are the best encouragement on our way forward. Don't worry, we will continue to go all out and do our best!