P·City Commercial Hotel

P·City Commercial Hotel Reviews

P·City Commercial Hotel

No. 75, Guanlan Avenue, Fucheng Subdistrict, Longhua District, Shenzhen, Guangdong, 518100, ChinaView Hotel Details
P·City Commercial Hotel
P·City Commercial HotelP·City Commercial HotelP·City Commercial Hotel
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P·City Commercial Hotel Guest Reviews

4.4/5
128 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(128)
Positive reviews(121)
Reviews with photos/video(9)
Awesome rooms(21)
Easy to get around(6)
Large rooms(5)
Quiet & comfortable(4)
Close to metro(4)
Convenient location(4)
Convenient parking(3)
Friendly front desk staff(2)
Negative reviews(7)
Glommey
Deluxe Single Room With Tub
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 10, 2024
It was a good space to stay. They offered to cook lunch even tho the lunch out was over
Response from Property: Hello! Thank you for coming, but also sincerely thank you for our love and recognition of our Pengcheng hotel in Shenzhen, you remember that the good times here let us very moved, so that guests enjoy a good stay experience is our unshirkable responsibility, we are deeply honored to be praised by you, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you!
Guest User
Deluxe Double Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
A clean and spacious room. Receipion at night was very helpful and kind.
Response from Property: Dear guest: Hello! Thank you very much for your favor and love towards our hotel! The footsteps of progress never stop singing. For your trust, we will persevere even more. Pengcheng Hotel will always stand tall in this city, waiting for your arrival! See you and don't part! Wishing you always a smile and good luck!
Anonymous User
Deluxe Suite
Stayed in Mar 2024
Business travelers
4 review
1.0/5
Posted on Mar 17, 2024
From the time I entered the store to the time I left the store, I couldn't find any reason to give a good review. 1: First, I asked the store if I could book an hourly room and then I added money to upgrade. I was told no, there is no such operation, and I accepted it. The front desk is also a novice, and the check-in operation is also slow. I asked for an extra power card, but they said they didn't have one. There are so many cards on the front desk, but they still said they don't have them. Is this because they don't understand or is it intentional? She had to ask her boss to get an extra card. Finally, the front desk did not provide any warm reminders, including where to go to the elevator, and the Wife password in the room. 2: When you arrived at the door of the room, the door was open, which made people feel uncomfortable. I don't feel safe at all, and I can't lock it from the other side. 3: The hygiene of the room is also very poor. There are hairs in the washbasin that have not been cleaned. The bath towels are very old and have strips of silk. I don’t want to use them anymore. In short, there are all kinds of bad things, and I will never want to go there again after going there once.
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Response from Property: Hello, thank you for taking your precious time to write a sincere review of Shenzhen Pengcheng Hotel. I'm really sorry for the problems you encountered in our store. Regarding the questions you raised: 1. Book an hourly room and ask if you can upgrade to a deluxe suite with extra money. Our new lady at the front desk has already explained it to you. Our hotel does not have hourly rooms for deluxe suites, so we cannot add money to upgrade to hourly rooms for suites. I hope you can understand~~Every newcomer needs time to operate, and only by learning the business can practice make perfect. 2. We will strengthen training for new employees soon after they arrive to learn business operations and skills. Thank you very much for pointing out our shortcomings. Secondly, you asked for an extra power card, and the lady gave it to you. Although she didn't understand it very well, she worked hard to find a way to solve the problem you raised. She didn't mean it intentionally. Ha, did you have any problems during your stay? You can use the landline in the room and press "0" to call the front desk. There is someone at our front desk who can help 24 hours a day. The WIFI name and password are prompted on the landline in the room. 3. Our room supervisor will call all unscheduled guests as soon as he gets to work every morning. The door of the occupied room will be opened for ventilation to prevent the room from smelling. As for the issues you mentioned about poor hygiene in the room, could it be because when you checked out, you asked the front desk to change your all-day suite room into an hourly room? , the front desk did not agree, so why did they intend to guide? Thank you again for choosing our hotel. We are extremely honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Standard Double Room
Stayed in Aug 2023
Business travelers
7 review
2.5/5
Posted on Aug 29, 2023
There were long hairs on the bed, and there was a musty smell as soon as I entered the door.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel, we are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Anonymous User
Deluxe Double Room
Stayed in Oct 2022
Business travelers
1 review
1.0/5
Posted on Oct 10, 2022
The service attitude is so bad. I couldn’t even ask for two bottles of water. The cleaning was not careful. Bad review. Bad review. Bad review.
Original TextTranslated by Google
Response from Property: Hello, I would like to ask specifically what aspect of the service attitude is bad? We would like to improve. Once again, we sincerely thank you for choosing our hotel. We are deeply sorry for the problem with our service attitude~
Anonymous User
Standard Double Room
Stayed in May 2022
Business travelers
3 review
1.0/5
Posted on May 12, 2022
This store is too dark, the charges are too expensive, and the hotel is average. I contacted you not to stay in this hotel. I arrived at the hotel at three in the morning, and the price was still charged at the original price of the day! Black-hearted hotel! The environment is very average!
Original TextTranslated by Google
Response from Property: First of all, thank you for choosing our hotel. This is true for every hotel. The price is the same regardless of any time period. I'm really sorry~
Heiye
Deluxe Double Room
Stayed in Nov 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Nov 23, 2024
非常棒，雖然房間舊了點，但是所有服務員態度真好，早餐也很棒！
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Response from Property: 尊敬的賓客；感謝您選擇我們酒店，我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇，希望我們真誠的服務能夠帶給您更愜意的體驗，酒店全體員工衷心期待您的再次光臨！
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
設施：nice 衞生：乾淨整潔 環境：good 服務：很到位
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Response from Property: 尊敬的賓客:您好!非常感謝您對我們深圳鵬城酒店如此的青睞和喜愛!前進的腳步永不停歌為了您的信賴，我們將更加堅持不懈，鵬城酒店永遠屹立於這個城市，等候您的來臨!不見不散哦!祝:笑口常開^^!
麥冬
Deluxe Single Room With Tub
Stayed in Jun 2024
Couples
28 review
4.2/5
Very Good
Posted on Jun 6, 2024
酒店鄰近地鐵站，步行幾分鐘就到。員工服務好，房間不知什麼緣故水浸，員工很快便進來幫手處理 ，最後也換另一房間。樓下看門口大叔，有禮貌，每次見面都會打招呼，很有親切的感覺。
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Response from Property: 謝謝光顧，您稱心，請告訴別人，不稱心請告訴我們，期待您的再次光顧!記得收藏本店鋪哦，再次感激您的光顧。
Guest User
Deluxe Single Room With Tub
Stayed in Aug 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Aug 17, 2023
飯店大廳值班主管或其他服務人員態度很親切，房間設施乾淨且舒適，唯獨剛好入住房型當天剛好熱水不太熱，反應後飯店人員馬上處理，雖然未能即時修復，但隔天馬上幫忙換了一間同等房間。感謝飯店人員全體協助。 美中不足地方尚缺個小冰箱😂。夏天到了沒有可以冰東西的小冰箱是唯一的遺憾。
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Response from Property: 尊敬的賓客：您好！很高興您選擇入住鵬城酒店（深圳龍華竹村店） 。旅途路上，總有不期而遇的温暖，在這裏。滿意只是期待，感動與驚喜才是一直追求的方向。感謝親的點評，鵬城酒店希望一直與您同行相伴。祝親旅途愉快！
Dachuibashi xiaochuisishi
Deluxe Double Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 16, 2024
酒店服務態度好，酒店前台橙子會非常熱情打招呼，還有早餐可以吃，而且還免費提供車位，這給我帶來了很大的便捷！
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Response from Property: 尊敬的賓客；感謝您選擇我們酒店，我們萬分榮幸能為您服務。但是我們酒店的客人早餐今年四月份開始不供應了哦，二樓餐廳已經出租給別的商户了呢。酒店準備了多種不同佈局的房型以供不同客人選擇，希望我們真誠的服務能夠帶給您更愜意的體驗，酒店全體員工衷心期待您的再次光臨！
Suki1124
Deluxe Double Room
Stayed in Jul 2023
Family
12 review
4.7/5
Amazing
Posted on Sep 11, 2023
酒店在竹村站走過去8分鐘左右。房間不錯，喜歡木地板，感覺乾淨很多。洗手間很大，座廁和淋浴區分開。兩床房為兩張雙人床，樓下也有簡單吃的餐廳，不太合適，早上我們點**。 第二天打車到觀瀾湖生態公玩雪。打車過去30分鐘左右
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Response from Property: 尊敬的賓客：您好！很高興您選擇入住鵬城酒店（深圳龍華竹村店） 。旅途路上，總有不期而遇的温暖，在這裏。滿意只是期待，感動與驚喜才是一直追求的方向。感謝親的點評，鵬城酒店希望一直與您同行相伴。祝親旅途愉快！
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 15, 2024
房間非常安靜舒適，性價比很高，工作人員熱情周到服務態度非常好👍
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Response from Property: 謝謝光顧，您稱心，請告訴別人，不稱心請告訴我們，期待您的再次光顧!記得收藏本店鋪哦，再次感激您的光顧。
Guest User
Standard Double Room
Stayed in Oct 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 4, 2023
好好 很好推薦入住 贊贊贊贊贊贊贊贊贊贊
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Response from Property: 尊敬的賓客：您好！很高興您選擇入住鵬城酒店（深圳龍華竹村店） 。旅途路上，總有不期而遇的温暖，在這裏。滿意只是期待，感動與驚喜才是一直追求的方向。感謝親的點評，鵬城酒店希望一直與您同行相伴。祝親旅途愉快~~
Guest User
Standard Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
客服服務很棒，房間非常乾淨，也很安靜，離地鐵站非常近，出行方便
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Response from Property: 尊敬的賓客:您好!感謝您對深圳鵬城酒店的信賴!更感謝您的不吝誇獎與強烈推薦!,您也記得有時間常回來看看喲~~