Anonymous User
December 24, 2024
As a hotel with super five-star standards, it is very disappointing. I went there for the InterContinental's reputation. I also experienced the slow check-in process mentioned in the reviews. There were 3 front desk staff checking in, and the check-in time for one room was more than 5 minutes... It was like this even when there were not many people on the day of check-in. I can't imagine it if it was the peak season. For dinner, I chose the buffet dinner on the first floor below ground, which was the most disappointing. The waiter came to me without saying hello or making way. I have never seen this in so many hotels~ The buffet dishes were even more unbearable to look at. The steak was fried thinly. I dare not use such poor quality of 9.9 pre-prepared dishes! Dinner and breakfast were both terrible. I had arranged for a travel photo shoot and said that the photographer would contact me by phone, but I didn't make an appointment. I told the hotel and asked me to wait, but there was no follow-up...
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