To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(332)
Positive reviews(317)
Reviews with photos/video(67)
Friendly front desk staff(34)
Easy to get around(25)
Close to metro(17)
Large rooms(15)
Good e-sports experience(10)
Stayed multiple times(6)
Excellent room layout(3)
Good Internet(3)
Negative reviews(15)
Nikola Sokolski
Light luxury (dual machine) zero voltage king bed room [RTX3070Ti graphics card+2K165Hz esports screen+Direx esports chair]
Stayed in Apr 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Perfect location and very helpful staff, good wifi
Response from Property: Dear guests, thank you for your support of Youmei E-sports Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again and wish you a happy life!
OzYoPicz
Business Zero Pressure King Room (computer service not provided)
Stayed in Mar 2024
Solo travelers
52 review
3.7/5
Posted on Mar 4, 2024
I stayed here when jt was called The Reta Hotel, but it now goes by YouMe Hotel.
It’s located right at the busy SeaWorld intersection where there are many restaurants, bars, cafes and speakeasy’s. It’s about 200 m from the SeaWorld Station entrance.
The rooms are modern and some even include a gaming PC which you can rent by scanning the QR code. There’s also a mini bar fridge but I couldn’t find the switch to turn it on so I just left it.
The hotel needs to really get on top of its maintenance- for instance fix the broken elevator buttons and make sure the shower 🚿 hand held hose isn’t pissing water everywhere when used. I also think soundproofing rooms is essential I heard everything from the couple next door as she rode him like a cowboy into the sunset, along with climactic screaming to end the evening.
I was also a little pisses about the fact you charge Diamond members 500 holding deposit when more expensive hotels in the area never do (they know I’m good for it) I think you need to change your policy.
Response from Property: Dear, we are sorry for giving you such an experience. We will reflect and make improvements. Thank you very much for your feedback and comments, because this is the basis for the continuous improvement of our work. Thank you again!
Octopus Rex
Business Zero Pressure King Room (computer service not provided)
Stayed in Jul 2023
Couples
4 review
4.5/5
Great
Posted on Jul 8, 2023
The location is perfect. The staff were super helpful as well.
Response from Property: Dear guest, thank you for your support to Youmei E-sports Hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. Looking forward to seeing you again, I wish you a happy life!
Guest User
Business Zero Pressure King Room (computer service not provided)
Stayed in Oct 2023
Solo travelers
4 review
2.7/5
Posted on Jan 4, 2024
Customer service is poor.
I arrived to the hotel in the morning after long night at a bar. I informed the receptionist about my extension and do not wake me up at the check out time. They kept calling and knocking the door and ask about the confirmation of extension and payment.
I will never go back again.
Response from Property: brother, if you don't want to renew your stay, someone else has already booked a room, and another client wants to stay at a certain time. If you want to renew your stay, you can directly place an order. Is it difficult to book in advance? The house you live in has been booked by someone else, but they still have to wait for you, can't they???
Guest User
Yazhi (single machine) zero voltage king bed room [RTX3060 graphics card+2K165Hz esports screen+Direx esports chair]
Stayed in Apr 2023
Family
10 review
3.0/5
Posted on Apr 30, 2023
The room was fine with city view. Almost half of the room was occupied by 2 desktop computers and computer desks. Room smells with heavy cigarette smoke.
Hotel locates nearby sea world in case you are interested in staying and enjoying the night clubs and different cuisines around. Overall fine hotel with good location
Response from Property: Dear guest, thank you for your support to Youmei E-sports Hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. Looking forward to seeing you again, I wish you a happy life!
Guest User
Business Zero Pressure King Room (computer service not provided)
Stayed in Oct 2023
Solo travelers
1 review
4.5/5
Great
Posted on Oct 5, 2023
Very good value for the price. Bed was very comfortable and everything was better than expected for the price.
Response from Property: Dear guest, thank you for your support of Youmei Esports Hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. We look forward to your visit again and wish you a happy life!
Guest User
Business Zero Pressure King Room (computer service not provided)
Stayed in Sep 2023
Solo travelers
19 review
3.7/5
Posted on Sep 7, 2023
This was the third time I've stayed there. Great location, but the room they gave me this time was not as nice. The central A/C didn't work, but they had another unit, which they failed to mention.
Response from Property: Dear guest, thank you for your support of Youmei E-Sports Hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the highest quality service. We look forward to your visit again and wish you a happy life!
Midou
Business Zero Pressure King Room (computer service not provided)
Stayed in Jun 2023
Travel with friends
29 review
5.0/5
Outstanding
Posted on Jun 4, 2023
Good hotel in a convenient location. Room is clean and the front desk lady is helpful and friendly.
W
Advanced (dual machine) zero voltage king bed room [RTX3060 graphics card+2K165Hz esports screen+Direx esports chair]
Stayed in Feb 2023
Solo travelers
59 review
3.0/5
Posted on Feb 19, 2023
There is no hand soap to wash hands. Also, the room is a little old. Around 10:00 until checkout at 12:00, there was a loud banging sound because they were doing construction. Also, the workers were smoking cigarettes in the hotel. Smoking in the hallway, smoking in the elevator, smoking everywhere inside.
Response from Property: Dear guest, I am sorry for not giving you a good experience during your stay. , in the following days, we will aim to improve service quality and hotel soft and hard facilities, and provide better services. Thank you very much for sharing your experience of staying with us. This time I failed to leave you with a perfect memory. I look forward to making up for it next time. We are working hard and look forward to your witness! wish all the best! Thanks again! We look forward to your patronage again!
Guest User
Business Zero Pressure King Room (computer service not provided)
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 20, 2023
Really clean and good location.
Guest User
Business Zero Pressure King Room (computer service not provided)
Stayed in Jan 2023
Solo travelers
12 review
4.0/5
Very Good
Posted on Jan 9, 2023
A good room for a good price, good location. However its not the cleanest room, nor do they redo the rooms unless you request if you are staying more than one night. Also, they do not have cups for coffee or tea, if you want to have coffee or tea, just glasses. I don't think I will stay there again
Response from Property: Dear guest, thank you for your support to Youmei E-sports Hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. Looking forward to seeing you again, I wish you a happy life!
Guest User
Yazhi (single machine) zero voltage king bed room [RTX3060 graphics card+2K165Hz esports screen+Direx esports chair]
Stayed in Dec 2022
Business travelers
1 review
2.0/5
Posted on Jan 2, 2023
I stayed at this hotel about 3 years ago and was great. It is not run by a bunch of dont cares at the front desk and the rooms are run down air conditioner doesnt work. This is not a hotel I would recomend again. Simply put terrible for a hotel that is so well located.
Response from Property: Dear guest, thank you for your support to Youmei E-sports Hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. Looking forward to seeing you again, I wish you a happy life!
Michael William
Superior Themed Room - Double Occupancy (Double bed) (No computer)
Stayed in Dec 2022
Solo travelers
82 review
4.0/5
Very Good
Posted on Dec 26, 2022
The last of my three days, Trip.com makes it easy to book another night. Again, they did not make up the room.
Response from Property: Dear guest, thank you for your support to Youmei E-sports Hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. Looking forward to seeing you again, I wish you a happy life!
MOHAMED RAMI
Superior Themed Room - Double Occupancy (Double bed) (No computer)
Stayed in Jun 2023
Solo travelers
24 review
4.0/5
Very Good
Posted on Jul 21, 2023
Good hotel where to stay for a weekend in Shekou
frenchville
Zunxiang (single machine) zero voltage large bed room [RTX4080 graphics card+Zhuowei 240Hz esports screen+Direx esports chair]
Stayed in Feb 2022
Couples
67 review
3.2/5
Posted on Apr 26, 2022
Has seen better days. Stains across the walls, furniture bashed about. Cool rooftop bar though.