Woqu Service-Style Apartment (Shenzhen Liuxiandong)

Woqu Service-Style Apartment (Shenzhen Liuxiandong) Reviews

Woqu Service-Style Apartment (Shenzhen Liuxiandong)

Nanshan District, Shenzhen, Guangdong, China, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Woqu Service-Style Apartment (Shenzhen Liuxiandong)
Woqu Service-Style Apartment (Shenzhen Liuxiandong)Woqu Service-Style Apartment (Shenzhen Liuxiandong)Woqu Service-Style Apartment (Shenzhen Liuxiandong)
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Woqu Service-Style Apartment (Shenzhen Liuxiandong) Guest Reviews

4.5/5
Good
343 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(343)
Positive reviews(320)
Reviews with photos/video(70)
Classy environment(51)
Large rooms(47)
Friendly front desk staff(37)
Quiet & comfortable(36)
Convenient parking(18)
Loved the view(12)
Would stay again(10)
Perfect for business trips(9)
Negative reviews(23)
Artem
Guestroom - Mountain-View (Double bed)
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Excellent and big rooms
Anonymous User
Style Mountain View Twin Room
Stayed in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Mar 29, 2024
The room is clean and the air is fresh. It is comfortable to live in. The lake view room can see Qixingyan
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Light Luxury Mountain View Queen Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The service attitude of the beautiful lady at the front desk was very good. I will consider staying here next time. It is not very convenient to carry luggage to nearby places, but luggage can be stored. The hotel is large, except that the air conditioner has no heating function, everything else is fine.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of the hotel! As you said, if you are inconvenient for something, we can store your luggage for free. Each room in the hotel is about 48 square meters. In addition, the rooms are all equipped with floor-to-ceiling windows, which are spacious and bright. You can enjoy the beautiful mountain view when sitting in the chair in front of the window during the day. I have conveyed your praise to the colleagues who serve you, and everyone is very happy! I hope you can visit our Elements Serviced Apartments again, and we will definitely give you a better hotel experience!
Yiran71
Style Mountain View Twin Room
Stayed in Jan 2024
Other
8 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Came to Shenzhen to visit a friend and booked a hotel nearby. The hotel is an apartment in a cultural park, with high cost performance, convenient parking, warm hotel service, good breakfast, clean and sanitary rooms, and a good environment.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - Mountain-View (Double bed)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Not bad, Xiao Zhang's service is very good
Original TextTranslated by Google
Response from Property: The best trip is to find a long-lost feeling in Elements Apartments. Among thousands of people, I met you not too early or too late. I am glad to meet you. Only when you miss someone can you meet someone new. Fate is like that. It is neither too early nor too late, but just right. Because of professionalism, we are excellent. Xiaoyuan is also growing continuously, hoping to provide customers with more perfect services. Let you not only have a sweet sleep, but also a little surprise and a little touch brought by Xiaoyuan, a slight look back at time, and a warm feeling for the soul. I look forward to your visit again!
Huxiansen^_^
Light Luxury Mountain View Queen Room
Stayed in Jan 2024
Travel with friends
57 review
3.5/5
Posted on Jan 6, 2024
The service was good. The cleaning was barely acceptable. The room had a strong odor and was a terrible experience! I don't know if it was the poor quality decoration or the stench from the sewer. I was tortured for a whole night and would not recommend staying here. I didn't mean to give a bad review, but I just hope that the business will pay attention to this issue as soon as possible and wish the business a prosperous business.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad stay experience. After inspection, we found that the room was smelly because the sewer was a little clogged, and we have already made corrections. Warm reminder: If you have any questions during your stay, you can contact us. The front desk housekeeper is dedicated to solving them for you 24 hours a day. We can immediately arrange for personnel to inspect or change rooms to solve your inconvenience. Thank you very much for your feedback. We will strengthen the inspection and maintenance of the room in the future. Finally, thank you for choosing to stay in our Yuan Fang Apartment. Welcome to stay again.
Guest User
Style Mountain View Twin Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2023
It's great. The hotel room is big and comfortable. There is a mountain next to it, and you can see a beautiful mountain view. The front desk staff is also very polite. I want to praise them by name.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom - Mountain-View (Double bed)
Stayed in May 2024
Business travelers
1 review
0.5/5
Posted on May 8, 2024
It's so scary!!! This is the first time I've seen someone enter by swiping a card and pushing the door!!! We were still in the room, and we had just taken a shower!!! How big of a bug is there in this hotel system? The most basic privacy of staying in a hotel cannot be protected! It's so infuriating, I have to give a bad review!!!
Original TextTranslated by Google
Response from Property: Hello, please accept our sincerest greetings from Elements Apartments. We are deeply sorry for the situation you encountered during your stay. We have fed back your comments to the relevant departments and colleagues, and will follow up the investigation and coordination. We sincerely hope to get in touch with you to learn more details so as to find out the deficiencies and make corresponding rectifications on the part of the hotel. Our hotel will also try its best to give you a satisfactory answer! In response to your questions, the hotel will strengthen the service training of hotel staff to avoid such situations from happening again. We are always committed to various measures to protect customer privacy and pursue a perfect stay experience for guests. We sincerely invite you to come again!
Guest User
Guestroom - Mountain-View (Double bed)
Stayed in May 2024
Other
11 review
1.0/5
Posted on May 12, 2024
I came back a year later and it's much worse. I'm embarrassed to say that your toilet must be flushed upwards. It's disgusting.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have. During your stay at the hotel, if there are any problems with the room facilities and equipment, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the room equipment problems, the hotel engineering department has strengthened maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Baidupi
Guestroom - Mountain-View (Double bed)
Stayed in Apr 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on May 1, 2024
The room is large, fully equipped, and parking is convenient, but it is not completely light-proof, so those who have high requirements for light for sleeping should consider it carefully. But the price is affordable and it is a good choice in the vicinity.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your encouragement and recommendation of Elements Apartments! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best!
Feilipuxiji
Style Mountain View Twin Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The environment is very quiet. The sound of birdsong and fragrance of flowers made me feel very comfortable when I woke up the next morning. The room is super big. It is really comfortable to stay in a 40+ square meter hotel in Shenzhen for 200+.
Original TextTranslated by Google
Response from Property: Wow, I am so touched to see your full five-star reviews! Thank you very much for your recognition of us. Each room in the hotel is about 48 square meters and is located in the Cultural Park. Quiet, comfortable and cost-effective are our advantages! Your support and encouragement are the greatest motivation for us to move forward. I look forward to your visit again and wish you a pleasant journey!
Anonymous User
Guestroom - Mountain-View (Double bed)
Stayed in Oct 2023
Other
1 review
5.0/5
Outstanding
Posted on Oct 29, 2023
The stay was very comfortable and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Style Mountain View Twin Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 24, 2023
I have lived in Elements for a while now and I am very satisfied with the living environment here. I highly recommend this place to others
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Style Mountain View Twin Room
Stayed in Jan 2024
Travel with friends
9 review
3.7/5
Posted on Jan 18, 2024
First of all, let me talk about Service: The service attitude of the manager, the front desk and the aunt is very good. They also provide express delivery services and will provide enthusiastic help. Facilities: This shows that there are some problems in management. For example, the washing machine in the room we stayed in seemed convenient, but when we opened it, we found black socks left by the previous guest. There were a few pieces of paper next to the hair dryer in the closet. The washbasin in the bathroom leaked seriously. The aunt came to fix it on the first day and pasted waterproof glue to make it better. Later, it started to leak again, and the toilet pipe also splashed water. If it weren't for going out early and returning late and having something to do nearby, it would be very bad to stay in the hotel all the time. I hope the store must strengthen cleaning and equipment maintenance. The surrounding transportation is relatively convenient. It takes more than ten minutes to get to the city center by taxi. The price-performance ratio is still good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and your serious comments on our services. Your responsible and pertinent comments and feedback can let us know where we have not done well. We apologize for the problems you raised. We will immediately make corrections, from the cleaning of the waiter to the room inspection by the supervisor, and insist on strengthening the cleaning of the guest rooms and the inspection and maintenance of facilities and equipment to ensure that the room service status is always at a high standard. Finally, thank you again for choosing to stay in our Elements Apartments. You are welcome to come again and test our progress! I wish you a happy life!
Meitiandouchibubao55
Guestroom - Mountain-View (Double bed)
Stayed in Jul 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 24, 2023
The first stay was pretty good, the room was quite big and the hotel staff were very nice😊
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!