Hilton Garden Inn Shenzhen World Exhibition & Convention Center

Hilton Garden Inn Shenzhen World Exhibition & Convention Center Reviews

Hilton Garden Inn Shenzhen World Exhibition & Convention Center

No. 85 Zhanjing Road, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Hilton Garden Inn Shenzhen World Exhibition & Convention Center
Hilton Garden Inn Shenzhen World Exhibition & Convention CenterHilton Garden Inn Shenzhen World Exhibition & Convention CenterHilton Garden Inn Shenzhen World Exhibition & Convention Center
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Hilton Garden Inn Shenzhen World Exhibition & Convention Center Guest Reviews

4.8/5
Excellent
874 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(874)
Positive reviews(864)
Reviews with photos/video(160)
Classy environment(120)
Convenient location(107)
Delicious breakfast(79)
Friendly front desk staff(71)
Awesome amenities(55)
Quiet & comfortable(48)
Perfect for business trips(23)
Close to airport(12)
Negative reviews(10)
Konrad Franciszek
TWIN GUEST ROOM
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Sandy Mo very helpful , Great women , very good person 😀
Response from Property: Dear Guest,We are delighted to hear your wonderful feedback about Sandy Mo. We are truly proud to have such dedicated and helpful team members like her.At our hotel, we strive to provide exceptional service and create memorable experiences for all our guests. Sandy's efforts are a reflection of our commitment to excellence.Thank you for taking the time to share your positive experience. We look forward to welcoming you back soon.Best regards,Yuyu
Ting
KING GUEST ROOM
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jun 9, 2024
We stayed as we were there to attend the car show. Very close to the exhibition centre with a bridge linking to Hall 18, which I think would be great information to put on the hotel website. Very friendly attentive staff at the Sheraton coffee shops where we had breakfast especially those on the floor cleaning, setting the table and the lady manning the dessert counter all by herself! And the Sheraton concierge lady who escorted me with an umbrella over to my hotel. Loved the Thomas Roth toiletries!
Response from Property: Thank you for taking the time to share your feedback about your recent stay. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
Nina
KING GUEST ROOM
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel was great, nice, classy and close to the Expo! There is a lovely shopping mall area behind the hotel with great selection of Food choices! Sandy the service staff was extrenely helpful to us, providing us directions to places of visits and even helping us to book for our taxis with her own app. She also connected us via WECHAT to inform us of a personal item that we left behind, offering to keep it for us till next trip! Big thanks to her great help and service of the hotel! Will visit again. Mr & Mrs Peh Aug, 2024 in Shenzhen
Response from Property: Dear Mr. and Mrs. Peh,We are delighted to hear that you had a great experience at our hotel. Thank you for your kind words about our hotel being nice, classy, and close to the Expo. We are also glad that you enjoyed the shopping mall area behind the hotel with its great selection of food choices.We are truly grateful for your recognition of Sandy's exceptional service. Our staff takes pride in going above and beyond to assist our guests, and it's wonderful to know that Sandy made a positive impact on your stay.We are happy to hear that you plan to visit us again. We look forward to welcoming you back and providing you with another memorable stay.Best regards,Yuyu
Le Provost
KING DELUXE ROOM
Stayed in Oct 2024
Business travelers
1 review
2.7/5
Posted on Oct 16, 2024
Absolutely no facilities in the hotel. No Al Fresco area Poor English from staff.
Cynric
KING GUEST ROOM
Stayed in Oct 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Oct 27, 2024
Very near to the convention centre however there are no food and shops around.
Guest User
KING GUEST ROOM
Stayed in Mar 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Mar 23, 2024
Good stay clean room
Response from Property: Dear guest: Hello, thank you for staying at Hilton Garden Inn Shenzhen World Exhibition & Convention Center. We are glad to know that you had a great time here. The hotel is located in the Convention and Exhibition New Town area of ​​Bao'an District, with a superior geographical location and convenient transportation. It is close to the subway entrance. It takes only 5 minutes to walk to Shenzhen World Exhibition & Convention Center through the hotel sky corridor, and 35 minutes to drive to Bao'an International Airport. The hotel is equipped with a 24-hour gym and self-service laundry room, which is a good choice for both business travel and city leisure. Your support is the driving force of our progress. We hope to meet you again soon. I wish you a smooth journey and a happy life!
Juan
KING GUEST ROOM
Stayed in Dec 2023
Family
111 review
5.0/5
Outstanding
Posted on Dec 25, 2023
如何 the staff for the hotel very very well they nice people always they ready to help they do great job
Sabrina Tac
KING GUEST ROOM
Stayed in May 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on May 14, 2023
Recommended. Super comfy hotel. Good location for business travelers as it is very close to Shenzen World Exhibition Centre. Walking distance about 10 minutes.
Response from Property: Thanks for staying here at the Hilton Garden Inn World Exhibition & Convention Center. We’re glad you had a taste of our warm service. Safe Travel.
Da Da
TWIN GUEST ROOM
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Great value for money. Competent reception.
Response from Property: Thank you for taking the time to share your feedback about your recent stay. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
Guest User
KING GUEST ROOM
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 4, 2023
The restaurant waiters and waitresses both in Hilton Garden Grille 1 floor and kitchen craft All Day Dining Restaurant 3 floor of Hilton Hotel, room service workers on the 14 floor of Hilton Garden Inn, and the girl at the reception desk of Garden Inn are very professional. Thank you very much for providing me with a pleasant stay experience during March 31 to April 4. 希尔顿花园酒店一层花荟餐厅和希尔顿酒店三层厨艺全日制餐厅服务人员、花园酒店14层客房服务员、和花园酒店前台小姐姐工作很专业，感谢您们给我本次的旅行提供了卓越的入住体验。Irene Zhou🌹
Response from Property: Dear Irene Zhou: Hello! Thank you very much for choosing to stay at Hilton Garden Inn Shenzhen World Exhibition Center, and taking the time to comment on the hotel. We are honored to bring you a pleasant stay experience and to see your recognition of our team members! Your satisfaction is the motivation that encourages us to provide a better stay experience for all our guests in the future. We sincerely welcome you to come again and look forward to bringing you more surprises! Dear Irene Zhou: Thanks for staying with us. I'm happy to hear that you enjoyed your stay and that team members were helpful! I'll be sure to share your comments with them. See you soon.
Guest User
KING GUEST ROOM
Stayed in Dec 2023
Business travelers
1 review
4.5/5
Great
Posted on Jan 26, 2024
A nice hotel just next to the exhibition. Lots of food nearby.
Response from Property: Thank you for taking the time to share your feedback about your recent stay. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
MOHSIN HANIFBHAI
TWIN GUEST ROOM
Stayed in Nov 2023
Solo travelers
12 review
4.5/5
Great
Posted on Nov 4, 2023
Good one specially the Staff of the hotel was so Kind and Gentle to hs
liby
TWIN DELUXE ROOM
Stayed in May 2024
Business travelers
2 review
4.7/5
Amazing
Posted on May 29, 2024
clean, not noisy, feel comfort
Response from Property: Thank you for taking the time to share your feedback about your recent stay. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
Iris
TWIN GUEST ROOM
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Clean, tidy and good location
Response from Property: Thank you for taking the time to share your feedback about your recent stay. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services and hope to welcome you back soon in the future!
noriaki
KING DELUXE ROOM
Stayed in May 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on May 20, 2023
Good service and a very conscious staff Sydney, a girl working on the reception gave many help
Response from Property: Thank you for taking the time to share your feedback about your recent stay. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service. And hope to welcome you back soon in the future!