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Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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Long Tripcation
Elegant Double Room
Stayed in Jun 2024
Solo travelers
23 review
4.5/5
Great
Posted on Jul 27, 2024
Hotel room quite big, comfortable & clean. Near mtr to take. More restaurants & shopping mall nearby too.
Response from Property: 很遺憾沒有得到您的五星好評,很是傷心呢~咱們酒店位於南山區市中心服裝城地段,是性價比較高的酒店了,靠近來福士廣場、吃喝玩樂影院,南油服裝城購物中心,一應俱全,入住期間如遇到不滿意的地方希望您可以第一時間通知我們,伊亞還是期待親下次光臨哦
Guest User
Elegant Double Room
Stayed in Jun 2024
Couples
8 review
4.5/5
Great
Posted on Oct 7, 2024
The decoration of the room is modern, and the room is clean. The hotel is not far from metro station.
Response from Property: 親愛的客人,感謝您在百忙之中給予我們的評價,但很遺憾沒能得到您的五星好評,期待您的下次入住我們會給您不一樣的體驗,咱們酒店位於南山市中心服裝城,靠近來福士廣場、吃喝玩樂影院,南油服裝城購物中心,一應俱全,期待親下次光臨哦。
yin ying
Elegant Double Room
Stayed in Jun 2024
Solo travelers
11 review
4.5/5
Great
Posted on Jul 29, 2024
Hotel is located near the station and room was upgraded by staff
Response from Property: 很遺憾沒有得到您的五星好評,很是傷心呢~咱們酒店位於南山區市中心服裝城地段,是性價比較高的酒店了,靠近來福士廣場、吃喝玩樂影院,南油服裝城購物中心,一應俱全,入住期間如遇到不滿意的地方希望您可以第一時間通知我們,伊亞還是期待親下次光臨哦
Guest User
Elegant Double Room
Stayed in Apr 2024
Family
9 review
3.7/5
Posted on May 6, 2024
I check-in at late night, the available room only located in 3/F.
Response from Property: 很抱歉!您入住的時候已經很晚了。高層的房間都已經入住滿了。下次您預訂的時候可以聯繫我們,告訴你的要求,我們會幫你提前預留高層房間。沒有得到您的五星好評,很是傷心~入住期間如遇到不滿意的地方可以直接聯繫前台給您處理,酒店位於南山區市中心服裝城地段,是性價比較高的酒店了,靠近來福士廣場、吃喝玩樂影院,南油服裝城購物中心,一應俱全,伊亞還是期待親下次光臨哦
Guest User
Elegant Double Room
Stayed in Oct 2024
Business travelers
19 review
4.6/5
Great
Posted on Nov 8, 2024
It's just a hundred meters away from the subway entrance. The front desk is on the third floor. The room is quite big and the bath towels are individually packaged. This should be praised. The room I booked is in the middle of the building. There are no windows, but the room is not as windowless as before. Generally speaking, the smell of the room is quite good. I would like to give it a good review. The front desk service is also very good. It is also very refreshing to have an extra room card.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review despite your busy schedule, but we regret that we could not receive your five-star praise. We look forward to your next stay and we will give you a different experience. Our hotel is located in the Clothing City in the center of Nanshan City. , close to Raffles City, food, drink and entertainment cinemas, Nanyou Garment City shopping mall, everything is available. We look forward to your next visit.
Guest User
Cozy Double Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The price/performance ratio is high. The overall feeling is relatively comfortable. The room is well ventilated and has no peculiar smell. The beautiful lady at the front desk is very attentive. It is very convenient to travel here.
Original TextTranslated by Google
Response from Property: 世界真美好,很開心在Eya伊亞酒店與您邂逅~看到親如此喜歡,小亞也覺得特別温暖,看到您的肯定和滿意,我們真的是非常的感動,在此小亞祝您萬事如意~我們會繼續努力時刻準備着您回來~
Guest User
Elegant Double Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on May 5, 2024
The waiter at the counter was very polite as soon as we entered. The waiter Xiaoli deserves praise. Because the room was not cleaned well and we didn't want us to wait, we upgraded our room. The location of Shadian is also very convenient. It rained heavily yesterday, but it was not awkward. It only takes 2 minutes to walk from the subway station. The room is clean and tidy. I will definitely patronize it again☺️
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! Xiaoya will continue to maintain the excellent accommodation environment and considerate service, making you feel at home. Looking forward to your visit, I wish you a happy life full of joy!
Guest User
Cozy Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is very comfortable, it won't get damp even on rainy days, and the soundproofing is very good. For us, being able to sleep well after a busy day of picking up goods is a small blessing. Xiao C's service is really good, and the lemonade at the front desk is delicious.
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for Xiaoya! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting every one of you who has come from afar!
Guest User
Elegant Double Room
Stayed in Mar 2024
Other
12 review
3.5/5
Posted on Apr 28, 2024
The location of the hotel is very good. It only takes 5 minutes to walk from the subway station.
There is a slight difference between the room and the picture. The ratio of the room to the bathroom is small.
No, the lighting in the room is a little dark and there is no refrigerator in the room
Original TextTranslated by Google
Response from Property: I'm sorry that I didn't get your five-star praise. I'm very sad. If you encounter any dissatisfaction during your stay, you can contact the front desk directly to deal with it. The hotel is located in the clothing city area in the center of Nanshan District. It is a cost-effective hotel. It is close to Raffles Square, food, drink, entertainment, cinemas, and Nanyou Clothing City Shopping Center. Oia is still looking forward to your next visit.
Guest User
Cozy Double Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The decoration environment of the hotel is simple and warm, which is my favorite style. The room is spacious, hygienic, clean and has no odor. The price is reasonable in this location in the clothing city. I come here often and it is very convenient and I feel homesick. Xiaoli's service is very good They are kind and considerate. I recommend friends who come to purchase to experience it.
Original TextTranslated by Google
Response from Property: Thank you for your encounter. Eya Hotel is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.
Yueerkanshijie
Cozy Double Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 26, 2024
This is my second stay here. The environment and hygiene are very good, the service is very considerate, especially Xiaoli at the front desk is very enthusiastic and considerate of customers. I am very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for Xiaoya! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting every one of you who has come from afar!
4G54
Guestroom - with View (Double bed)
Stayed in Sep 2024
Business travelers
2.7/5
Posted on Oct 23, 2024
Located next to Nanyou Market, the shared elevator has been in disrepair for some time. When closing the door, it sounds like a bang. It’s a bit unsafe when the delivery person goes straight to the door. The room costs more than 400 per night, and it’s almost enough to stay in Atour. It’s amazing. There is no desk, except for a small sofa and a small round table. You can only sit on the bed. If you put the computer, you can't put food on it. The hotel has almost no public areas except for some sofas at the elevator entrance. To be honest, next time I come, I would really like to walk a few hundred meters further and choose a cheaper and more comfortable hotel. But one thing to say, the guy and the girl at the front desk are very nice, just the right amount of naturalness and friendliness, which is the only highlight of this hotel.
Original TextTranslated by Google
Response from Property: Hello dear guests! Sorry to bring you a bad stay experience. The hotel price is based on market changes. The price in each period is different. Our hotel is located in a prime location in the center of Nanshan District. The price of other hotels with the same room type during the same period is definitely higher. We are high. As for the takeaways you mentioned, takeaways are now open anywhere and can deliver to your doorstep, which is also a requirement of many customers. If we don’t deliver food, customers will complain about us. If you have other needs for help, you can ask us. Thank you for your recognition of our services. We look forward to giving you a different experience next time you stay. Our hotel is located in the Garment City in the center of Nanshan City, close to Raffles City. , food, drink, entertainment, cinema, Nanyou Garment City shopping mall, everything is available. We look forward to your next visit.
Guest User
Guestroom - with View (Double bed)
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 3, 2024
I changed other hotels for comparison. I decided to stay in Oia. I didn't pay much attention to the pictures when I booked the room last time and booked a room without windows. Compared with other rooms, Oia is more comfortable. The service is also good! The front desk lady recognized me. She even upgraded the room! She also gave me a breakfast coupon! There are also many snacks nearby, and there is a clothing market and a subway station downstairs. Very convenient!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition of Oia Hotel. Your recognition and affirmation is our greatest motivation. We will continue to work hard to make every guest who comes to the hotel feel the warmth of home like you. I hope that you can have a new experience next time. You are welcome to follow us at any time~
Anonymous User
Elegant Double Room
Stayed in Feb 2024
Couples
4 review
2.0/5
Posted on Apr 1, 2024
You really shouldn't choose a room with a big bed and no window. It says there is no window, but there is a transparent window that faces the outside of the elevator and you can see inside. You can't close it and can only pull up the curtains. You can hear people talking inside waiting for the elevator. I told the front desk that it was too scary. The front desk said that this room type is like this. They can only change us to twin beds, so you should think carefully. The front desk is also relatively simple. It is 5 meters away from the elevator. It's really exaggerated.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for your evaluation and feedback in your busy schedule. We regret and apologize for your dissatisfaction. The elegant big bed is a windowless room. The platform has pictures and details. The transparent glass wall design can make you feel unique and beautiful visually. You can't see it from the outside with the curtains drawn. Next time, you can choose another room type. I look forward to your experience. I still look forward to your next visit!
Guest User
Elegant Double Room
Stayed in Feb 2024
Family
12 review
4.2/5
Very Good
Posted on Mar 24, 2024
The location is excellent, with the subway station downstairs and Raffles City shopping mall next to it. The room was comfortable and a good size. The Internet is not very stable and some movies cannot be viewed. Room soundproofing needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your evaluation in your busy schedule, but it is a pity that we cannot get your full five-star praise. If you have any unsatisfactory problems during your stay, you can contact us at any time. We will try our best to help you solve the problem at the 24-hour front desk. We hope you can book this hotel again and look forward to your next visit~