Vienna Apartment (Shenzhen Zhongying Street) Reviews

Response from Property: 【🌊Excellent location, within easy reach🌊】【❤Close to the subway station, travel is easy and fast❤】【❤Half of it is green mountains and half of it is the sea, with floor-to-ceiling windows providing good lighting❤】【❤Enjoy a pleasant stay experience❤】Dear guests, Thank you very much for your high recognition of us! Our hotel is only 50 meters away from Exit C of Yantian Port West, and is very close to One Sea City, the seaside boardwalk, and Zhongying Street. It is also extremely convenient to get to Dameisha, allowing you to enjoy the beauty of the seaside comfortably🏝. It is also very convenient to go to Zhongying Street. In addition, we also provide heart-warming services such as buffet breakfast🥐 and self-service laundry👕! Not only are there a variety of convenient facilities around the hotel, but there are also many interesting places waiting for you to discover😎. Our hotel is undoubtedly your best choice, where you can fully experience the comfort and convenience and enjoy a good time🌈!

Response from Property: 【🌊Excellent location, within easy reach🌊】【❤Close to the subway station, travel is easy and fast❤】【❤Half of it is green mountains and half of it is the sea, with floor-to-ceiling windows providing good lighting❤】【❤Enjoy a pleasant stay experience❤】Dear guests, Thank you very much for your high recognition of us! Our hotel is only 50 meters away from Exit C of Yantian Port West, and is very close to One Sea City, the seaside boardwalk, and Zhongying Street. It is also extremely convenient to get to Dameisha, allowing you to enjoy the beauty of the seaside comfortably🏝. It is also very convenient to go to Zhongying Street. In addition, we also provide heart-warming services such as buffet breakfast🥐 and self-service laundry👕! Not only are there a variety of convenient facilities around the hotel, but there are also many interesting places waiting for you to discover😎. Our hotel is undoubtedly your best choice, where you can fully experience the comfort and convenience and enjoy a good time🌈!

Response from Property: Dear guest, we are very sorry to bring you a bad stay experience. We value your feedback and are deeply sorry for the issues you have raised. Regarding environmental issues, we will strengthen the cleaning and maintenance of rooms to ensure that each room reaches a high standard of cleanliness. At the same time, we will also conduct a comprehensive inspection of equipment such as TVs to ensure their normal operation. We are fully aware that these problems have caused you inconvenience and trouble, so we will take the following measures: 1. Immediately arrange staff to troubleshoot and repair the problems you mentioned. 2. Strengthen staff training and improve service quality and cleaning standards. 3. Conduct a comprehensive inspection of all rooms to ensure that similar problems will not occur again. If you have further questions or need further assistance, please feel free to contact us. You can call the hotel's phone number and we will serve you wholeheartedly. Thank you again for your feedback, we will work hard to improve and provide you with a better stay experience. Looking forward to your visit again! Wish you a happy life!

Response from Property: Dear friend: Hello! Thank you very much for your stay and comments. It is our honor to meet you in this beautiful season. We are very sorry for the slight regret in satisfaction! We have reported the problem you mentioned to the relevant departments and checked it. Thank you again for your valuable suggestions. I believe that our efforts will bring you more surprises. Sincerely look forward to your visit again, and wish you good health and good luck!

Response from Property: 【🌊Excellent location, within easy reach🌊】【❤Close to the subway station, travel is easy and fast❤】【❤Half of it is green mountains and half of it is the sea, with floor-to-ceiling windows providing good lighting❤】【❤Enjoy a pleasant stay experience❤】Dear guests, Thank you very much for your high recognition of us! Our hotel is only 50 meters away from Exit C of Yantian Port West, and is very close to One Sea City, the seaside boardwalk, and Zhongying Street. It is also extremely convenient to get to Dameisha, allowing you to enjoy the beauty of the seaside comfortably🏝. It is also very convenient to go to Zhongying Street. In addition, we also provide heart-warming services such as buffet breakfast🥐 and self-service laundry👕! Not only are there a variety of convenient facilities around the hotel, but there are also many interesting places waiting for you to discover😎. Our hotel is undoubtedly your best choice, where you can fully experience the comfort and convenience and enjoy a good time🌈!

Response from Property: The hotel's reply: Dear guest, hello! We are very sorry to bring you a bad stay experience. We take your feedback very seriously and we are deeply sorry. If you are willing to give us a chance, we will serve you wholeheartedly and let you feel our improvement and efforts. Thank you again for your support and understanding. wish you a happy life!

Response from Property: Thank you very much for sharing this wonderful experience with us! We will continue to work hard to improve the quality of our products and services, hoping to bring you a better accommodation experience. If you like us, please come often. We look forward to seeing you again!

Response from Property: [Direct subway access/50 meters from Yantian Port West Exit C/One Sea City/Seaside Plank Road/Zhongying Street/Buffet Breakfast/Self-Service Laundry] Dear guests, thank you very much for your recognition of us. The hotel is only 50 meters away from Yantian Port West Exit C. meters, the transportation from Dameisha and Zhongying Street is very convenient. We will continue to work hard and live up to your encouragement for us. All the staff of Vienna Apartment (Zhongying Street Branch) look forward to your stay again and wish you a pleasant journey~

Response from Property: Hello! I am your online butler "Xiao Wei". Thank you for your valuable advice. We will definitely review our shortcomings and make positive corrections. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work and make continuous progress. We will continue to innovate and work hard to provide you with better services. All the hotel staff look forward to your next visit!

Response from Property: [Direct subway access/50 meters from Yantian Port West Exit C/One Sea City/Seaside Plank Road/Zhongying Street/Buffet Breakfast/Self-service Laundry] We are very sorry that you encountered an unpleasant experience during your stay and caused trouble to you. We are deeply sorry. Regarding the issues you mentioned about poor service attitude and service quality, we will take immediate measures to investigate and strengthen staff training to ensure that all employees' attention to guests and service levels meet high standards. We will further optimize our service processes to ensure that every guest can feel our sincere service and care. At the same time, regarding the problem you mentioned that there are no umbrellas to borrow and luggage storage, we will make improvements and improvements in a timely manner to ensure that guests can receive thoughtful service and care under any circumstances. We sincerely apologize to you again. We will listen carefully to your opinions and work hard to improve the quality of our services. If you are willing to give us a chance, we hope you will come back and let us demonstrate our improved service level. If you have any other needs or questions, please feel free to contact us and we will do our best to help you.