Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station) Reviews

Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every guest have a comfortable, pure, romantic, pleasant and wonderful stay experience.

Response from Property: Dear, thank you very much for your praise. With your praise, we will strive for excellence. It is our original dream to always be favored by you. Only by keeping our original aspiration in mind can we achieve our goals. Therefore, we dare not slack off at all. We sincerely hope that you will have a pleasant stay every time!

Response from Property: Dear guest, thank you for choosing to stay and giving us your feedback. We are deeply sorry for the unpleasant experience you had. Your suggestion is very important. We have already given it to the housekeeping department and made improvements immediately. We believe that our colleagues will be more attentive in serving guests in the future. We apologize again for your displeasure and look forward to your next stay to experience our better service.

Response from Property: Your satisfaction is our greatest comfort! Every love comes from the smile and touch in the depths of the soul. It starts with acquaintance, and ends with knowing each other. Love and cherish each other. Making you satisfied and happy is our consistent ultimate pursuit. Looking forward to meeting you again!

Response from Property: Thank you for choosing Xi'an Youyou Homestay. We are honored to serve you. We provide a variety of room types for guests to choose from. All rooms are equipped with smart door locks, and the rooms are cleaned and changed after each guest. We hope that our sincere service can bring you a more comfortable experience, and we sincerely look forward to your visit again!

Response from Property: Dear guest, First of all, we sincerely apologize for the unpleasant experience you had during your stay. We have always been committed to providing every guest with a clean, comfortable and safe accommodation environment. Obviously, we failed to meet your expectations this time, which makes us deeply regretful. Regarding the problem of leg bites and bedding allergies you reported, we attach great importance to it and took immediate action. We immediately recommend that you go to the hospital for examination to ensure that your health is paid attention to in time. At the same time, we also promise you that if the hospital confirms that the problem is indeed caused by the hotel, we will bear full responsibility and provide necessary compensation. Regarding our bedding, we strictly follow the standard of one guest one change for washing and replacement, and use high temperature disinfection measures to ensure hygiene and safety. In addition, we also accept regular inspections by relevant departments and hold test reports that meet national requirements. We understand your high attention to hygiene and will continue to work hard to improve our cleaning and service standards. For the situation that you did not find a direct connection with the hotel after the hospital examination, we still decided to reimburse your medical expenses, which is both a respect for you as our distinguished guest and a reflection of our care for your health. However, we are very sorry that you contacted us again and gave us a malicious negative review. We always believe that through active communication and understanding, we can solve any problems together. But if you insist that there are serious problems with our service, we respect your rights and accept your feedback. Finally, we apologize to you again and sincerely invite you to visit our hotel again when you have the opportunity in the future. We will welcome you with better service and stricter hygiene standards.

Response from Property: Dear guest, we are deeply sorry for the inconvenience and trouble caused to you. Hygiene is the embodiment of the soul of a hotel, so hygiene is always our focus. We firmly believe that there is no best, only better. We will conduct another inspection after each cleaning. Your comments can only prove that our work is not in place. We will always stick to our promise and do a better job of hygiene under your encouragement, and put the feelings of the guests in the hotel first.

Response from Property: Thank you very much for your support. 100% customer satisfaction is the goal that our partners have always strived for. Your "affirmation" is the greatest support and encouragement to us. We will continue to work hard to make the customer satisfaction surprise better and more meticulous. We serve you wholeheartedly and look forward to your visit again!

Response from Property: Dear guest, hello! I am very happy to see your evaluation. It is my purpose to provide attentive service. It is also my blessing to have such a thoughtful guest like you. My homestay has always been committed to bringing high-quality stay service experience to every guest. Satisfaction is only the starting point, and surprise and touching are our ultimate goals. You can feel the most sincere service, and look forward to your continued choice next time.

Response from Property: I am so excited to see the simple yet profound praise from the guests, and they also recognize our service so much~ We strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. We are a young and energetic hotel, showing our unique charm to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to us. We will serve every family member attentively and look forward to meeting you next time~

Response from Property: The stream flows slowly, time is soft, thank you for your support, Ruirui will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you happiness~

Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Your satisfaction is our greatest comfort! Every love comes from the smile and touch in the depths of the soul. It starts with acquaintance, and ends with knowing each other. Love and cherish each other. Making you satisfied and happy is our consistent ultimate pursuit. Looking forward to meeting you again!