Guest User
July 16, 2022
I DO NOT RECOMMEND THE HOLIDAY CITY HOTEL! We stayed for a week from the beginning of July '22. We came with a group of people from our trip and we were probably the only ones in this hotel for the first days. When we wanted to check in, we waited almost 2 hours, the reception staff seemed surprised that guests had come to the hotel. Rooms are moderately clean (so I don't know what we were waiting for, certainly not for thorough cleaning) .. After a slight shift of the bedside table, thick layers of dust, dirty curtains as if somebody had spilled tea on them, shower windows as if never washed with detergents , bottles with shampoo and lotion all dusty in addition, as if started by previous guests and left for others .. Also no working refrigerator. Maybe someone would not pay attention to such details, but it disgusted me a bit. The only advantage in the room in such heat is that the air conditioning works efficiently and it was possible to cool the room quickly. Coming back to the service .. hmm, for me a bit of "ghost" service. We had an all inclusive option and you could not wait to make a drink at times, because there was no one behind the bar. Not to mention that coca-cola, lemon and even ice products were unavailable after a short time. In my opinion, very little professional. But that's nothing, the best hit was when on the second day we came for dinner at 8.30 pm (Information on the boards and at the reception, dinner between 19.00-21.00!) The lights in the canteen are dimmed, no plates or cutlery, and some scraps from the food .. Waiter whose miracle we got surprised that we wanted to eat. We have been to many hotels and it has never happened, so that half an hour before the end of the day we would not be served and not have anything to eat. Food generally monotonous, fast-food, for dinner the first 3 days burgers, another 3 nugets with chips (cold and wet). All made of old fat. The cook seemed to be cooking casually, not to mention adding food, because we did not experience something like that on his part either. When it comes to breakfast, one type of bread every day, no sweet rolls, etc., fried eggs and sausages, that's it. Meals in general very skimpy anyway, as probably everything in this hotel. If you want to eat something, you have to come on time, because then it can be different. At the start, there was also a problem with Wifi, the gentleman from the reception said "technical problem" and he could not explain when it will be possible to connect to the Internet. Poor coverage in the rooms to use the browser, even in the lobby you had to fight for a Wifi connection. Hotel generally labeled 3 or 4 stars but we would barely give 2 for the pool which was quite ok. Overall, we've already been to a few all inclusive and expected something better. If you are going with children, I sincerely advise against it. When it comes to animations, you can forget, we even had to turn on the music in the pool ourselves. I will say this if someone has no requirements and just needs to sleep and eat anything
Original TextTranslation provided by Google