77SHOIAB
October 19, 2023
🇬🇧 :This hotel has very high opportunities in terms of location and view, but upon my arrival the room is small and the water that comes out of the tap is the color of rust (they told me that if I had kept the tap open for a while of time the color would have changed), I am perplexed and ask to be given the opportunity to change it. After the request I was told that it is necessary to add money from €50 to €30 and although I am reluctant I accept, but it's not over...the day is hot and the fridge in the room to keep drinks cool is not present, there is a fridge to be used in common on the top floor, another perplexity. Another flaw, see
The sun rises, the view is beautiful but the curtains are not opaque and the light invades the room and the sounds also due to the not exactly insulating windows, not to mention the bedspread with absurd yellow stains that I removed from above the bed. A price that was absolutely inadequate for the characteristics of the room which, to be honest, was still clean.
I believe that with a few precautions you could have made this weekend much more comfortable for your customers.
🇬🇧: This hotel has very high opportunities in terms of location and view, but when I arrived the room was small and the water that came out of the tap was the color of rust (they told me that if I had kept the tap open for a while it would have been color changed), I am perplexed and ask to be given the opportunity to change it. After the request I was told that it is necessary to add money from €50 to €30 and, although reluctant, I accept, but it's not over...the day is hot and the fridge in the room to keep drinks cool is not present, there is a fridge to be used in common on the top floor, another perplexity. Another flaw, see
The sun rises, the view is beautiful but the curtains are not opaque and the light invades the room and the sounds also due to the not exactly insulating windows, not to mention the bedspread with absurd yellow stains that I removed from above the bed. A price that was absolutely inadequate for the characteristics of the room which, to be honest, was still clean.
I believe that with a few precautions you could have made this weekend much more comfortable for your customers.
Original TextTranslation provided by Google