My Place Hotel - St. George, UT

Everything was great! No complaints what so ever.

Nice open space. Loved to be able to use the kitchenette. Very comfortable.

Zero counter space in the bathroom. Couldn't understand the guy who checked me in. English would be nice. Always a line for the elevator, I ended up using the stairs every time. I guess if you have to save a few bucks, it'll work. I'll go to the Hilton next time.

New, clean and well-appointed.

THE WORST. AND A TOTAL NIGHTMARE TO RESOLVE. I changed my three-night reservation after one night. If I'd cancelled the reservation before checking in, I would have been charged for *one* night. Now this hotel is holding two additional nights, after agreeing to refund me the balance. Why I could not get out there fast enough: This hotel was depressing and had a strange chemical smell throughout the hallway and room. I was given a room overlooking the freeway and a car dealership -- or something like that -- with considerable light and noise. The "kitchen" has no utensils -- not even forks. You have to go downstairs and ask for them. They allow you "one free beverage" per day. When I asked to cancel the rest of the reservation: This reservation was made through Delta Airlines' hotels reservations. I contacted Delta after one miserable night at this place. Delta put me on hold and called the hotel. Delta then came back on the line and said that the hotel would release me from the rest of the reservation and refund me the balance. Relying on that representation from the hotel, I left this hotel, expecting the remaining two nights to be refunded. I ended up staying at the Red Mountain Resort up the road for the SAME PRICE. (check it out! it's lovely!) It's been nearly a week and no refund. Today, Delta contacted me and said the hotel is refusing to refund the balance that it had promised to refund. Now Delta is saying the hotel refuses to issue the refund. Not only is this hotel not worth the money, but it now is engaging in fraud.

Place was good. No breakfast (can pay for a night before breakfast for delivery to store in a fridge for a fee) which is usually a plus for traveling with the family. The pillows suck. Hot plate in the room but nothing to use to cook with.

We loved staying here! Super clean hotel, everything looks new, shower water stayed hot for family of four. Bedding was comfy. Thankful the rooms have kitchenette! Staff was great! Wish this was a chain and AZ had some.

I appreciated a full fridge and kitchen to use. The pool was the perfect temperature. We had a great time.

Great hotel we enjoyed our stay