Guest User
May 11, 2024
I booked a Side seaview room (red part). I strongly suspect that the hotel gave me an elegant balcony room (yellow part), but the hotel denied it. They said the elegant balcony is the back street (green). It was a very unpleasant experience. I changed rooms 3 times in 4 nights. On the first day, the toilet on the second floor was leaking. On the second day, the room was further back. There was a club street downstairs. There was 30-70dB music from 10PM to 3AM. I didn't sleep at all. On the third day, I was finally changed to a room type that was consistent with the pictures on the official website. The service was really bad. Except that it is an adult hotel and there are no children, I am not satisfied with everything else.
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