Featured facilities: Swimming Pool, Heating, Air Conditioning
Great
115 reviews
9.1/10
1 night
From CAD 137
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9.3/10
Great
GGuest UserWe love staying at Ashley Brooke! This is a small business and the owner is on the premises. He is very laid back but also takes care of business promptly. He supplies guests with all you would need to walk to the beach (one block away), including umbrellas, chairs, boogie boards, towels and a cart to carry it with! He also includes a self service cooler of bottled water. The pool is larger than most hotels and gets great sunshine. Rooms are bright and well maintained, although upgrading air conditioners to split units would cut down on noise. The kitchen is totally usable for making light meals. We had breakfast in our rooms and coffee every morning and also kept our snacks and ice cream for evenings. Publix is a short car ride away for groceries if you want to go that way. You can also walk to the restaurants from the hotel. Such a great laid back vibe here- we will be back again!
GGuest UserOverall it was only ok. The blinds have missing parts everywhere. Due to that we changed our assigned room, you could have seen us sleeping from outside. The windows are kind of sealed so that you can’t open them. This was a huge problem in the bathroom because of the missing exhaust. The beds are great and you have a lot of space in the room.
The cookware should be changed, the pot and pan have massively scratches and are of poor quality.
There is no in-room housekeeping. You can go to the office and get new towels or toiletries but no in-room housekeeping during our stay of three nights.
I don’t need new towels every day but after beach days the room needs a cleaning. They call themselves a hotel, so a basic cleaning service should be done.
Additional 10$ for parking each day.
SSeraphim MarcusDue to my physical limitations and immobility, I needed the accessibility room and Arlene was most helpful assigning me the room! Mateo, Danielle & Karyl are all part of my pleasant stay. They are warmth, caring and friendly. Their Five Stars Services from the Heart could at any day, anytime, stand toe to toe with any 5 Stars Hoteliers!
They are truly an asset to the Hospitality Industry. Please do award them some form of accolades. Thank you.
Eric.
KKentGreat location. Super super friendly staff. All of them at the desk. Rooms need to be renovated. Smells old. But for the price you get wat you pay for
DDutchiesDuring our trip through Florida, we had the pleasure of staying one night at the Ocean Reef Hotel, and it was truly a great experience. Upon arrival, we found the reception closed, but it wasn’t long before a very friendly lady came to assist us with check-in. She had just gone out to grab a bite to eat, which is completely understandable – everyone needs food! Once we got to our hotel room, we were pleased to find it clean, well-maintained, and above average in size. Although there were a few minor maintenance issues, what mattered most was that the beds were extremely comfortable and everything was spotless.
After checking in, we went out for a meal, but upon returning, we discovered that the parking lot was nearly full, making it difficult to find a spot. Without even needing to ask, a very helpful staff member on the night shift immediately resolved the issue by assigning us a great parking space near the entrance. This thoughtful service made a huge difference. Throughout the night, this gentleman also conducted a round of checks, which gave us a great sense of security. The hotel itself was quiet, and we had a restful night's sleep. The bathroom facilities, including the toilet and shower, were also impeccably clean.
In the morning, when we checked out, the same lady who helped us with check-in was there again, and once more, we were greeted with kindness and a friendly smile.
This hotel is definitely a place I would return to during a Florida road trip. I highly recommend it and want to thank the staff for their excellent care. It’s absolutely a place to revisit.
GGuest UserThis hotel was a distance from the Hollywood airport, but when I called and asked for a shuttle, a driver came within 20minutes to pick me up. He gave me rather poor directions as to where to meet him, so I waited and texted him off and on for another 20 minutes before I was actually picked up.I wasn't familiar with the airport, so I did the best I could with my two pieces of luggage. Once at the hotel, I had paid for a room with two queen bed, but told the front desk lady I really preferred a king bed.She told me she couldn't change the room because I paid through a third party.The manager offered to help me with my luggage and I then asked him if I could get a room with a king size bed after seeing several small, loud children in the room next to mine.He was very nice and placed me in a quiet room with a king size bed in the back of the hotel. I finally got some sleep after a long flight.
There is a restaurant on the premises, but the only thing I could really order in the sandwich category was a delicious, thick hamburger that took over 35 minutes to serve.There was a comedian in the next room who wasn't funny and just three other people there and nobody else in the small restaurant.The service was slow and the humor was southern.
The room was spacious, all the lights worked, and the bed was comfortable.The shower/tub area was ancient, but had quick hot water.
I really can't recommend this hotel in good faith after all the inconvenienced I endured.
Because of all the inconveniences after a long trip from San Diego, I can't really recommend this hotel in good faith.
AAnonymous UserLocation was beautiful & the room was to my liking but I absolutely believe that my experience could’ve been better.
Before booking, I called to confirm if early check-in at 6:00 a.m. was available and was told it could be accommodated for an additional fee. I booked through Trip.com based on that information.
When I arrived around 6:00 a.m., the front desk agent, Keisha, was extremely unwelcoming and nonchalant. After explaining that I had called ahead, there was no compassion, no apology and no effort to help. Had I known this, I would have stayed elsewhere.
It wasn’t until I started calling other hotels to accommodate me that she finally decided to check room availability. She made it up in the last but After a long flight, this was very disappointing; especially for my first stay. If you have an early flight and your reservation does not have a “early check in” note, go elsewhere!
Chances are less that I will return.
Service: 1/10
Rooms: 8/10
Overall experience 7/10
GGuest UserHusband Siri Siri. Siri very good. The environment is better, the service is better, and the sanitation conditions need to be improved. I have no one to clean the house once every five days in my stay. '
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