Featured facilities: Airport Pick-up Service, Meeting Room, Fitness Room
Excellent
3536 reviews
9.7/10
1 night
From CAD 38
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9.7/10
Excellent
GGuest UserAfter a ten-day trip, this was the best sleep I've ever had!
The staff was so welcoming the moment I walked in. The security guard helped with my luggage, and the front desk lady was so thoughtful in arranging my room. It felt like home!
The room was spacious, decorated in a warm style, and the layout was thoughtful and thoughtful.
The laundry room had new equipment, and the waitress washed, dried, and folded my clothes. She was so thoughtful!
I almost didn't want to leave after my stay. (☆^ー^☆)
Aalan_jinI booked two different room types for the same price, and the hotel later combined them for me. The hotel has a great location and nice decor. Besides complaining about the breakfast in another review, I'd also like to complain about the late cleaning for extended stays. It felt like they wouldn't replace the bathroom supplies unless I urged them... Kuqa is a great place, more fun than Kashgar. The nearby Kuqa Palace, Kuqa Grand Mosque, Khezil Thousand Buddha Caves, beacon towers, and ancient temple ruins are all worth visiting to experience the impact of East-West exchange and the transition between Buddhism and Islam.
GGuest UserCtrip indicated that the hotel had charging stations, but upon arrival, I was told they couldn't be used because they hadn't passed a fire safety inspection. They claimed the charging stations listed on Ctrip were due to the app's limitations and that I could borrow a private charging station instead. The parking lot was haphazardly parked, with one car occupying two spaces, and security was practically nonexistent. During my complaint to Ctrip, the hotel repeatedly insisted they were not at fault, stating that the front desk manager told me it was a private charging station, so how did it become a standard hotel charging station? Is it so hard to admit a mistake?
GGuest UserHotel is midway between railway station and old town. Convenient and cheap to take didi to many places. New hotel which is spotlessly clean. Laundry room is well-equipped with 2 washers and 2 dryers. Breakfast spread is pretty decent with ample fruit variety. All staff are well-mannered and try their best to fulfil customer requests.
GGuest UserA true gem of a hotel that makes you feel incredibly welcome! The overall environment is elegant and clean, with no unpleasant odors. The guest rooms have excellent natural light and ventilation, and the facilities are comprehensive and very convenient to use. The service attention to detail is superb; any requests are met incredibly fast, making for a truly peaceful and comfortable stay. It's perfect for both business trips and leisure travel, definitely one of my top choices for a great hotel.
GGuest UserWe went to Kashgar and passed by Kuqa and stayed in Kuqa for two days. The Xizhou Hotel was very satisfied. The hotel recommended local food to us and recommended Kuqa's tourist attractions. It was fun to visit for two days. The hotel was very clean and the mattress was very comfortable. There are also electric curtains, butlers do not exercise when turning on the lights, very good, very cost-effective!
AAhuoyuThe hotel rooms are very spacious. The lobby on the first floor also looks very luxurious. The only drawback is the hotel's breakfast, which tastes really average. I hope the hotel's catering department will equip the fried egg stand with a range hood. A small fried egg stand makes the whole restaurant full of oil smoke, which makes people feel uncomfortable as soon as they enter the restaurant.
XXi———As soon as you enter the hotel, you can feel the sense of luxury. The decoration is simple and elegant, and the spacious and bright lobby reveals the care everywhere. The front desk staff was very friendly and helpful. They checked me in very quickly and even upgraded my room. I was so touched.
The room is even better, with spacious space, reasonable layout and great lighting. The bed was so soft and comfortable, it was like sleeping on a cloud and I had a good night's sleep. The bathroom is separated into dry and wet areas, and the toiletries are not only complete but also the same brands, making them super safe to use.
TTrNguyenFront desk’s staff are amazing. They are helpful, and professional. I hope they’ll receive a raise for their hardworking. Breakfast is good with many options. Probably the best I’ve had in China. Location is in Central with many restaurants around. Street food is right across the street. My room is spacious and clean. However bathroom is flooded after shower. It doesn’t drain well and leaves a smell of sewage. Hope they will fix it.
GGuest UserThe sanitation is very clean and the environment is very comfortable. It was already very late when I got here. The lady at the front desk was very helpful. I got a free room upgrade if I caught up with the event. I slept very comfortably at night. The breakfast was delicious, overall everything was good. There is also an underground parking space which is very convenient.
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