3-Star Hotels in Contra Costa County

Excellent! Very comfortable and good service. The people are nice and friendly and the place is clean. We had a great time and we enjoyed the food and the spa. It was very nice and quiet. The beds felt high quality and comfortable. Five stars.

Very convenient location close to Sunvalley shopping mall, grocery stores (two Safeways), family entertainment like Six Flags Hurricane Water Park. Also saw the 4th of July parade in downtown Pleasant Hill. My only complaint is the hotel’s parking lot was re-paved for two days when we stayed. there were limited and no parking spaces on the premises so we had to park quite far from the hotel and walk back with luggage and groceries. We were charged US$10 per day to use the hotels parking lot but I felt we shouldn’t have been charged the two days we could not park our car at the hotel’s parking lot due to it being under construction and road was re-paved.

There was an error on my reservations, I had selected a king size bed and I was given a two queen size beds. Both were the same charge of 149.00 dollars. I contacted trip.com to correct the error, I was told it was not possible. I contacted the hotel, they also said it wasn't possible. When I went to the hotel to check in, I explained to the check-in person that was there at the time, which happened to be a lady I cannot remember her name, my apologies. She was nice enough, and friendly enough to accommodate me in this mix-up. So thanks to her, I was able to enjoy my stay as always. I have never had a bad experience at this particular Hotel, which is the courtyard in Richmond Berkeley. So once again thank you to the hotel, for accommodating me in my situation. Thank you for your time

The staff was very friendly and helpful. The check-in process was quick and the room was clean and as described the amenities, including the breakfast and the gel were a nice addition as well as convenient locations around the property like a local gym and a local restaurant. so it’s easy to find things that you need well as walking distance from stores. there’s plenty of parking for guests, but there is not a lot of parking for anyone else. and they are very strict about the parking and where you park.

This hotel is very remote, with very simple facilities, and the price does not match at all. I don't know if Ctrip overcharged it or why! Two rooms are worth more than 3,000 yuan, which is the level of a domestic hotel of 300-500 yuan

The environment is very good, the room is very clean, mainly the bed is comfortable to sleep!

I've stayed here in the past and I Must say, It has IMPROVED. The employees are much more Customer service oriented. It's definitely Cleaner. That's not only important, but impressive as well. The clientele all together seems to be of greater status, if that makes sense. All combined, makes for an enjoyable stay . Good Job on deserving another star

This place is pretty clean, cheaper on trip. The front desk is okay but they aren't that good at communicating, I called beforehand about deposit to make sure what I needed to bring but they never specified that you needed to use a major bank card to make the deposit. I ended up having to wait a long time to be able to get into the room I had already paid for

This will definitely be another place I will stay at again. It is in a nice area with lots of options for food and close to the gym where my basketball team I coach plays at.