5-Star Hotels in Macau

This time, I stayed at Hotel Okura Macau with my child, and I'd like to extend a special thank you to Loki, the lobby manager. He was warm and friendly throughout, communicated patiently and meticulously, and went above and beyond to coordinate and fulfill all our requests. His service was truly exceptional. He fully understood the various needs of families traveling with children, responded promptly, and was both thoughtful and professional, making us feel incredibly welcomed during our trip. Our overall stay exceeded expectations, and I sincerely commend Loki. Next time I'm in Macau, Hotel Okura will be my top choice!

I noted my birthday during the reservation and later sent an email to confirm the name, the cake delivery time, and other details. The hotel assigned me a room very close to the elevator with a direct view of The Venetian, and gave me a wonderful birthday surprise! The room is very new, the bathroom is spacious, and it is cleaned meticulously every day. Fresh fruit is delivered daily, and turndown service is provided in the evening. The breakfast wasn't crowded, so I went to check it out. The environment is pleasant and quiet; the selection isn't huge, but the quality is top-notch. Apart from the check-in process being a bit slow, everything else was extremely satisfactory. Also, having The House of Dancing Water right downstairs is super convenient. City of Dreams - Nüwa Macau will definitely be my first choice next time I visit Macau.

True to its reputation as a seven-star hotel, the service genuinely lives up to the title. Although we had to wait 40 minutes for our room after check-in, the staff escorted us to the lobby lounge for complimentary drinks while we waited. The moment you linger in the lobby or at the entrance, a staff member immediately approaches to offer assistance. The room design and cleanliness go without saying—spotless and stunning. A quick tip: don't throw away your House of Dancing Water ticket, as it offers discounts in many places. You definitely must try the Grand Hyatt lobster buffet, which offers a 20% discount with the ticket!

Overall, it's a good hotel, but the rooms are quite dated. However, they are very clean, and complimentary fruit is provided. A big plus is the window view of historic Macau. The hotel offers a scheduled free shuttle bus to City of Dreams. Historic Macau is easily accessible by bus in about 10 minutes (the bus stop is just around the corner). Overall, I enjoyed my stay, but next time I'll probably choose a newer hotel for the same price.

We chose The St. Regis for our trip to Macau to celebrate our child's birthday, and the butler service was exceptionally thorough and attentive. They emailed us in advance to ask about our arrival time and personal preferences, and even surprised our child with a small birthday cake upon check-in! Additionally, the room was comfortably spacious and well-appointed, and the breakfast was great as well. We had a perfect two-night stay at The St. Regis.

I've been wanting to stay at Grand Lapa Macau for a long time, and finally, it was time. I used a voucher I bought during the 9.19 sale and paid an extra fee to stay during the National Day holiday. This was our first time in Macau. Getting from Chimelong to Hengqin Port was incredibly convenient – I'm so envious of the people of Zhuhai! Since there wasn't a direct shuttle to Sands on the Peninsula, we took a taxi directly to the hotel, which cost 130 MOP. We checked in at the hotel but couldn't get our room key until after 3 PM. So, we went to the street behind the hotel for lunch. Both Xinghai and Dieji had great food and were very close by. We finally got our room key around 3:30 PM. Children under 12 could get an extra bed for free. My package included a 500 MOP dining voucher. When I checked in, the front desk told me that for two nights, I'd get 1000 MOP in dining vouchers, which could be used at the hotel's restaurants. The next day, we had lunch and bought bread at the hotel, and then the front desk called to say there was only a 500 MOP dining voucher. Later, with the help of Trip.com, the hotel confirmed that they had given incorrect information during check-in but also confirmed the 1000 MOP dining voucher. In short, I'm very grateful for Trip.com's help. Grand Lapa is next to Sands but doesn't have a casino, so it's very quiet. The resort's pool and children's play area are both excellent, and it's very close to the Science Center. We even watched the National Day fireworks show in the pouring rain. Our first impression of Macau: it's not a large place, and it's all about lavish indulgence. We had our child with us, so we didn't get a chance to visit any casinos. The Venetian, Parisian, and Londoner were all packed with people. The Wynn Palace cable car is highly recommended. The shuttle buses are very convenient. Make sure to visit the Ruins of St. Paul's early. Rua da Cunha is tiny. New Yaohan is worth browsing. Next time, I want to experience the City of Dreams Water Park.

The room is huge and the soundproofing is quite decent! The mattress is firm enough with great support 👍, and bed rails are also available for rent. The location is convenient for taking transport to other places, and being connected to Studio City makes it super easy to take the kids to different entertainment spots. We would definitely consider staying here again next time!

This was my first time staying at Studio City. I was drawn to the Golden Reel Ferris wheel and the Don Don Donki store downstairs. Location & Transportation: If you're in no rush coming from the ferry terminal or airport, you can take the shuttle bus. It's right next to The Parisian, but walking to The Venetian takes quite a while. Service: In two words: indifferent! The staff had expressionless faces, and their voices were so soft you couldn't even hear what they were saying. Room View: The pleasant surprise was being able to see the Eiffel Tower view at the Parisian opposite. The night view was also quite nice. Room Amenities: To my surprise, there were instant noodles, and they were free! Disposables were okay, except they didn't provide a disposable razor, which both The Londoner and The Parisian offer. The pillows were uncomfortable; after sleeping on them for two nights, I got a stiff neck. The blackout curtains weren't automatic and had to be drawn manually, which was a hassle. The bathroom had a separate wet and dry area, but was that a bathtub or a shower room? The threshold was set so high that if your legs were a bit short, you'd struggle to get out.

I used to stay here often many years ago. After seven or eight years, I came back this time and was even given a free upgrade to a suite, which included an extra living room. Although the hotel has some age to it, the overall facilities are still quite decent. To get from the lobby to the rooms, you need to transfer elevators on the 6th floor, which is divided into East and West wings, and there are staff members on the 6th floor to guide you in the right direction.

We had a lovely stay at Grand Coloane Resort while celebrating my wife’s birthday. It was a special occasion for us, and we were happy to spend this meaningful time together in such a relaxing and peaceful place. A special thank you to Bien and Victor for their warm welcome and assistance during check-in. They were friendly, attentive, and made us feel comfortable right from the start. We also really appreciated the complimentary birthday cake from the resort. It was such a thoughtful gesture that added a sweet and personal touch to our celebration and made my wife’s birthday even more special. It’s always nice to experience genuine hospitality and thoughtful service that make you feel valued as a guest. Thank you to the team at Grand Coloane Resort, especially Bien and Victor, for helping make our stay memorable. We truly enjoyed our experience and would be happy to return in the future!