Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Outstanding
4882 reviews
9.5/10
1 night
From JPY 20,900
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9.8/10
Perfect
JJiafeiaichiniangaoOh my goodness, this hotel is absolutely fantastic! The front desk staff are all incredibly nice and accommodating, always ready to help and very friendly towards children. They even give you hand cream before bed, and everything in the mini-bar except alcoholic drinks is complimentary – there are even instant noodles, which my kids loved! The semi-buffet breakfast is also wonderful. I've stayed at The Londoner and Four Seasons in Macau before, and this time I tried Morpheus and St. Regis. I have to say, I highly recommend The Londoner and Morpheus; I'll definitely choose these two again next time. Of course, I'd also like to try other hotels, haha. And a big shout-out to Yí Lóng Hè at Morpheus – the food is delicious, the service is excellent, and for my birthday, they even gave me longevity buns and a pen with the Yí Lóng Hè logo. This was the most comfortable stay! I do have one small suggestion though: it would be even better if the customized birthday room key card also included the birth date.
AAhn Hyun JooAll was good except the smoking smell in the room althogh it was a non smoking room. The smoking smell was so strong that I couldn't sleep well. They changed the room next day and it was ok. The Ramen resturant was just down there and many shops connected to other hotels.
GGuest UserThe hotel facilities are very new, and the garden on the third floor is beautifully designed and a pleasure to look at. The shuttle bus is also very convenient, and the hotel room card allows for priority boarding. Breakfast is at the Grand Buffet, which is almost the largest buffet restaurant in Macau with a wide variety of options. This time, I wasn't able to upgrade to a garden view room, which would have offered a distant view of Macau Airport. It's very suitable for families, as they provide a free extra fold-out bed next to the sofa. I would choose to stay here again next time.
GGuest UserThis hotel smells lovely, and the staff provide excellent service. I highly recommend staying here, especially if you're not a gambler. There are plenty of food options downstairs, and you can even catch a slight sea view from the 12th floor. Plus, there's a shuttle bus service to the port.
ZZailvtuzhongdelaoliuThe lobby seating area on the first floor felt a bit small, with only a few chairs. However, the rooms are very spacious, especially for Macau standards. The hallways and elevators were clean and tidy. The room service staff on the sixth floor were very enthusiastic. I booked two non-smoking rooms, but one of them had a strong cigarette smell upon check-in. I called room service, and they quickly brought an air freshener to deal with it, although a slight odor lingered.
AAnonymous UserWe have a good experience...my family spent the good relaxation..while in macau.casa real hotel give us the quality of good hotel.we Will come back again
GGuest UserFacilities: Very complete, they even have bathtubs!
Cleanliness: Clean and tidy. Housekeeping comes to clean every day.
Environment: Quiet and comfortable with floor heating, which kept it very warm.
Service: Very warm and welcoming. It's right across from Fisherman's Wharf, so it's perfect for watching the sunrise.
GGuest UserI brought my child to Macau for a competition and only stayed one night. This room type has one large bed and a sofa bed, which was perfect for 2 adults and 1 child. The room was clean and quite spacious. It's very close to the Border Gate and Qingmao Port, just a 13-minute walk away. Across the road downstairs is the Lai Lai Supermarket, and on the second floor of the hotel, there's a Chinese restaurant with reasonable prices, making it very convenient. Both the front desk and room service staff spoke Mandarin and were very friendly.
GGuest UserThe room was a bit old, but the hygiene was good. There's a skybridge directly to Galaxy Macau, and it's just across the road from the Galaxy Diamond Lobby. After a show at the Galaxy Arena, it's about a 15-minute walk back to the hotel. It's also very convenient to take the light rail from the airport, and you get some nice views along the way.
Vvivian_eastwoodThis is my second stay here, and I absolutely love it! The environment is great, and the service is excellent. They even upgraded my room. Currently, they also have an Indian food night dinner event. A taxi to the Galaxy Arena costs 50, but if you want to save money, you can take bus 21A right outside the hotel. Get off at The Londoner, and The Venetian is just across the street. The Londoner also has a direct shuttle to the airport. I really like it here and will definitely come back next time!