The Venetian Macao is an incredible, immersive hotel experience. 350 world-class shopping choices line a masterfully reconstructed Grand Canal, bridges spanning each bank, just as they do in Venice. An incredible array of dining options, bring guests the best of global cuisines no matter their appetite.
"This popular hotel is really crowded, with many tourists checking in just to experience it. The hotel offers a shuttle bus service to Taipa Ferry Terminal. The shopping arcade on the third floor has a wide variety of brands, and some stores even had promotions during Christmas. The hotel room facilities are a bit dated, but they are spacious enough, and the staff are all very friendly. There's a shuttle bus back to Hengqin in the evening, but the last one departs at 8:20 PM, so don't be late!"
Outstanding
22186 reviews
9.4/10
1 night
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9.8/10
Perfect
AAlexander JoI stayed at the NUWA hotel in Macau from October 13th to 17th, 2025, and found the front desk service to be excellent, while the breakfast offerings were quite satisfactory. Although construction was ongoing in various areas, which occasionally caused noise, the staff remained remarkably courteous and attentive, consistent with my previous experiences at the property. However, despite visiting during weekdays, complimentary room upgrades were never offered throughout my stays.
The hotel's location in the heart of Cotai makes it exceptionally convenient for exploring Macau's attractions. What particularly impressed me was the turndown service—requests were handled promptly and efficiently. Whenever I had dining reservations or sightseeing plans, I could request the service and return to an impeccably prepared room, allowing me to enjoy the rest of my evening undisturbed. This level of responsiveness sets NUWA apart from other hotels, where such services are typically less accommodating. The turndown service has consistently exceeded my expectations.
My only reservation concerns the water dispensing system. While I appreciate the property's commitment to environmental sustainability, the current setup proves rather inconvenient in practice, which is disappointing.
MM371987****I was drawn to the Morpheus hotel's exterior on my last visit to Macau, so this time I specifically booked two nights. The room design is very modern, and all the facilities look brand new, almost unique in Macau.
The front desk service was very warm and welcoming. Whether calling the hotel through the Ctrip app on my phone or contacting room service from the room, the service was professional and attentive. Communication was seamless in either English or Mandarin, and all the staff were very patient. There's luggage storage service available both before check-in and after check-out. If early check-in is possible, the front desk will call to notify you. You can walk to the City of Dreams' free shuttle bus to get to the ferry terminal, airport, and other places. Staff members guide you, and the queues aren't too long, making it very convenient for catching flights.
The hotel lobby is next to the COD casino, with shops and restaurants nearby. The hotel gym isn't 24-hour; it opens at 10 AM, requires registration with a staff member, and is relatively small. My room faced Macau University of Science and Technology and the airport, so there wasn't much of a view. Turndown service in the evening included hand cream/essential oil. The fruit platter and mini-bar items were fully replenished each day. The toiletries were a full set from Acqua di Parma, and there was also a Zaha Hadid book in the room.
Overall, it was an excellent stay, and I will definitely choose this hotel again in the future.
44399dianjingdashiThis might be my fourth or fifth stay at the Galaxy Hotel, and I really love the interior design here. When the sun shines into the room, it feels so comfortable; it's never dark or gloomy. Every time I check in, there are always little desserts to enjoy while waiting, and Butler Betty is always there to assist. Most of the snacks and drinks in the room are complimentary! As for breakfast, it's quite pricey, similar to The Londoner, but comparing the two, it definitely falls short. I'll continue to choose Galaxy Hotel on my next trip to Macau, but I probably won't opt for breakfast again, haha, because the value for money isn't great. Betty also comes by during breakfast to ask how it was and what could be improved, which is definitely a commendable point! Such thoughtful service!
1118823****The front desk kindly upgraded me to a one-bedroom suite and mentioned it had a great view! After checking in, I saw that it really was beautiful! The room facilities were complete, comfortable, and spacious!!! I've stayed at all the hotels in the surrounding area, but this was my first time at The Londoner, and it was excellent! For anyone who loves staying in hotels, it's a great experience to bring the kids here for a holiday!
GGuest UserAn incredibly luxurious five-star hotel. I've always been a fan of Karl Lagerfeld's designs, so I was absolutely thrilled to have the opportunity to stay at The Karl Lagerfeld Hotel today! The value for money here is excellent. Breakfast is served à la carte on the first floor, and it wasn't crowded at all.
__WeChat506228****The rooms are cozy and inviting. Each stay comes with two small teddy bears, a lovely souvenir for guests to remember their visit. The front desk service is friendly and efficient. Churchill's restaurant caters to various tastes, with their Western-style pastries being a particular highlight. This time, I stayed for two consecutive days. On the second day, housekeeping was delayed until the evening because they prioritized unoccupied rooms. It was also a busy period, just before the reunification celebration and Christmas, so housekeeping services were overwhelmed.
Oorangejing****The service was excellent. Someone immediately came to help with our luggage when we got out of the car, and check-in was very fast. We even got upgraded to a room with a view of the Eiffel Tower, which was beautiful at night. The room was fine for one person, though it might be a bit cramped for two. Toiletries were by Lanvin, and bottled water was provided. On the ground floor, there's a large Pop Mart exhibition that attracts many people lining up for photos. It's very convenient to get to The Londoner and The Venetian via internal walkways. While there aren't many shopping options at The Parisian, there are dining areas on the first and third floors. They also offer shuttle services to the airport. Overall, I'd highly recommend it.
GGongshangjiaohuiyuOur trip to Macau was absolutely wonderful this time, and my family and I were very pleased with our choice of the W Hotel. We arrived just after 1 PM, and while there was a queue for check-in, the concierge was very attentive in helping with our luggage, so the wait wasn't long at all. The front desk lady quickly arranged a room for us. The room itself was very comfortable, with a lovely view of the tower. Housekeeping was excellent and always responsive to our needs. My child had some specific requests regarding the internet, and a staff member promptly came to assist. They also asked if we wanted turndown service.
The dinner buffet at 'Tastes' restaurant was fantastic. What really stood out was when my child, who loves lobster, asked if they could make it with butter, and the chef actually prepared it especially for us! A lovely young lady brought it over and even asked for our feedback on the taste. Of course, the chef's skills were superb, and all the other desserts and dishes were delicious, and the ambiance was great too.
Furthermore, the hotel's location is excellent. Just a right turn from the lobby guest elevator, you'll find a coffee shop and a Don Quijote supermarket. Across the street is The Parisian, and a short walk further brings you to The Londoner. This whole area is vibrant at night, making it very convenient for post-dinner strolls and shopping. At check-out, the concierge was equally thoughtful, helping us call a taxi and load our luggage. Macau isn't a large area; a taxi from the hotel to Gongbei was just over 100 MOP, and it would be much closer to Hengqin Port. Overall, the hotel's facilities and service during our stay were impeccable, highly recommended!
KKira🌟 Truly captivated by my stay at MO! 🌟
Undoubtedly Macau's top scenic spot, the luxurious Tower View Suite offers unparalleled views – one side facing the stunning sea, the other overlooking the Macau Tower. You can enjoy the sunset over the tower from your room in the evening, and witness the sunrise over the ocean from the pool in the morning. The scenery is absolutely breathtaking!
The hotel's service is impeccable and incredibly thoughtful. Upon learning it was for my parents' anniversary, they proactively upgraded our room, decorated it, and gifted us red wine and cake. As a member, I also received a complimentary breakfast for a third person. The attention to detail in their service was truly moving. From the moment the butler escorted us and introduced the facilities, we felt a warm sense of belonging. The turn-down service didn't feel routine; instead, it genuinely anticipated all our needs. Returning to the room in the evening, we discovered so many delightful surprises, feeling a truly personalized touch. The breakfast, featuring mostly my favorite Chinese dim sum, was exquisite and delicious.
Definitely worth a perfect score! 💯
GGuest UserOur family of 4 had a wonderful stay at Palazzo Versace! From the moment we arrived, the staff was incredibly helpful and attentive, making sure we had everything we needed. The luxurious ambiance and excellent service truly made it a memorable experience.
The only minor issue was the slow bathroom water drainage, which caused some flooding after showers. However, it didn’t take away from our overall enjoyment of the stay. Would definitely return for another luxurious getaway!