Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.8/10
Perfect
GGuest UserGenuinely the best hotel that Iâve stayed at, the service they provide is consistently top notch. They truly make you feel comfortable and assisted through your whole stay. I had went there to celebrate my birthday, they provided wine, cake, decor and the nicest view! The staff in the pool are also amazing. I enjoyed my stay so much, money truly well spent andwill be coming again!!
GGuest UserThis was my first stay at Hotel Okura Macau, and my initial impression was how clean and tidy everything was, which made me feel very comfortable and at ease. My second impression was how proactive and enthusiastic the staff were. The Okura also has a clear advantage in its location, making getting around extremely convenient.
AAnonymous UserEvery staff member at the St. Regis, from the charming men to the lovely ladies, was incredibly welcoming and had excellent service attitudes. Although there was a minor hiccup during my stay, it didn't affect my experience at all. The city lights glittered like a spilled galaxy, with the clock tower standing still, as if a night watchman was gently strumming the strings of time.
The service was as warm as the spring sunshine. The tea sets were arranged precisely like soldiers at attention, and even the ice bucket exuded a sense of ritual. The towels by the mirror were folded into neat little boats, and the washbasin reflected the clear morning light. Every detail conveyed silent respect. A notepad and pen lay ready by the phone, as if to say: 'You speak, and we will listen intently.'
NNichengbaixiaobaiI booked this for my parents for 4 nights, and they said it was excellent. The hotel upgraded them to a suite, which they estimated was at least 120 square meters â much more luxurious than the room they originally booked. They really felt the 'decadence and luxury' of Macau and were very satisfied with their trip.
I chose this hotel for their in-depth Macau experience because it's new and has convenient public transport nearby. I'll definitely choose this hotel again when I visit Macau!
JJayJay1I booked a King Room with an ocean view. The room was spacious, spotless, and well-maintained. The minibar items were complimentary, except for the premium bottled water and wine (though no wine was provided in the room). A deposit of MOP 1,000 was required at check-in, which was fully refunded upon checkout. The hotel also offered free shuttle buses to major hotels and key departure points across Macau. The concierge, Charles, was particularly helpful in advising us on the correct shuttle bus number to reach our intended destination.
Vvivian_eastwoodThis is my second stay here, and I absolutely love it! The environment is great, and the service is excellent. They even upgraded my room. Currently, they also have an Indian food night dinner event. A taxi to the Galaxy Arena costs 50, but if you want to save money, you can take bus 21A right outside the hotel. Get off at The Londoner, and The Venetian is just across the street. The Londoner also has a direct shuttle to the airport. I really like it here and will definitely come back next time!
GGuest UserThe room was spacious and very comfortable.
Facilities: Very complete, with a hairdryer, toothbrush, and toothpaste provided.
Cleanliness: Very clean, and the room was tidied daily.
Environment: No issues, with various shops right outside the door.
Service: Excellent and thoughtful, they even extended my check-out by an hour.
MMaggie Sun 9527Every time we renew our child's passport, we stay here. It's super convenient for getting things done, there are lots of food options nearby, and it's easy to get to the border crossing. Plus, the hotel offers shuttle service. Oh, and the egg tarts in the lobby are absolutely delicious!
AA LITTIE WATERFor my trip to Macau, Trip.com recommended the Holiday Inn. Upon arrival, I found the hotel conveniently located on Beijing Street. The front desk staff and lobby manager were all very attentive and welcoming, truly reflecting the high standard of service you'd expect in a tourist city. The hotel facilities are comprehensive, clean, and well-designed, and the room service is excellent. During my stay, I reported some noise from the surroundings, and it was addressed promptly. I was very satisfied with their quick response.
The hotel boasts an excellent location, with cultural landmarks such as the Lotus Square, Dr. Ho Yin Park, Macau Polytechnic University, and Beijing Tong Ren Tang all nearby, offering plenty of options for exploration.
Ppeggy7758Our room was on a higher floor, so it was pretty quiet with minimal noise. Overall, the room was clean, though the facilities were a bit dated. The main drawback was the air conditioning at night; it was very loud and constantly rattling. Everything else was generally acceptable.
When calling a taxi from the front desk, there were often issues with the line being busy. If you urgently need a car, it's best to check if someone is getting out of a taxi at the entrance, or head over to the taxi stand at Galaxy, or use their dedicated ride service.
The location isn't right next to Galaxy, but it's still quite close. We were able to walk to Rua da Cunha (Taipa Village) in the evening and back from there without any trouble. The Grand Hyatt Residences are right next door, as is the Inn Hotel Yacht.