The hotel is conveniently located, about a 5-8 minute walk from the light rail station. They offer a complimentary shuttle service from the airport, though there can be a bit of a wait. This shuttle also conveniently takes guests to nearby restaurants. The service at the hotel was excellent, especially a Chinese-speaking staff member who spoke Cantonese and understood Mandarin. She was very friendly and even recommended some great local restaurants. However, the hotel inexplicably charged an unauthorized, substantial fee. After intervention from Trip.com, they acknowledged the error and promptly refunded the amount.
Posted on Oct 14, 2024|One-Bedroom Suite with Two Queen Beds
Anonymous User
This hotel has the best facilities of any accommodation I've stayed at in the United States. The rooms are particularly spacious, offering ample space and comfort. Each room has two beds and a sofa bed, easily accommodating five people. It's also very accessible to the airport (Seattle-Tacoma International Airport is about 11 minutes away). The hotel also offers private parking and a spacious on-site restaurant, where you can enjoy a relaxing breakfast. The fitness center is also a great place to work out. The friendly and enthusiastic front desk staff were also very helpful. If I ever travel to Seattle again, I'd love to stay here again! 👍
I booked this hotel for just a sleep over the night as the layover time was too long. So location and the shuttle bus were very important. However, The airport shuttle was a bit inconvenient. There was no attention and services to accommodate the guests’s departure. There were too many people who had to get on the shuttle and the shuttle was not almost unable to accommodate us all. Some had to sit on the floor and squeeze in between seats. It would have been convenient if the staff checked the departure time/need of the shuttles when the guests checked in so that they could have been arranged the shuttles sufficiently and efficiently.
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