3-Star Hotels in Seattle

I had great experience to stay at this hotel. Mostly thank Mr Sam the service manager and all the front desk staff. They are so friendly and helpful to help me get to cancel and get refunded from the trip.com app. I been trying to modify my stay before the cancellation day. Even after I arrived to the hotel and asked to modify, the app keep sending me email that the hotel did not answer their email. So I am unable to cancel or change my booking. After talked with the hotel manager (dear Sam) they told me they did not get any email or phone call from the app. Thus, they agreed to let me changed my booking. I was so grateful and finally the app send me letter agreed to refund my money back. I want to say thank you for been helping me and it gives me good images of Seattle. So far, my first time to this city and all the people I met here are friendly. I am so lucky. And about the hotel, it gives me warm and friendly feeling too. Clean environment, soft and comfortable bed, pillows and towels. Inside room has microwaves and refrigerator. Feel safe and happy while stay at the hotel. It also has garage to park. That's another good point too. Once again thank you dear Sam and all staffs , you let me feel I am home with support😊. I will definitely recommend my friends to stay at your hotel!

Great Location in downtown. It was easy to walk or jump on public transport to go wherever we wanted. Very clean, with a very young and hip vibe. Rooms were well taken care of and had everything we needed. Hotel prices were not expensive for what we got, great value! Parking was a little spendy, but a huge chunk of that was taxes so we would have paid it at other lots as well. No restaurant on site, but they did have a coffee bar with pastries and sandwiches. Across the street was an inexpensive coffee shop with great breakfast options too. We would definitely go back!

The hotel looks a little dated and there’s a smell in the corridor. However, the room was super clean, toilet is big with a lot of counter space and so clean too!!! The bed was the best, super comfortable! Had such a good sleep. There is also a lot of space to open your luggage. Also love that it is floor rather than carpet. Makes it feel much cleaner. There’s a microwave in the room which makes it so convenient to heat up food. Location wise, it’s near a Supermarket and the area felt safe. Overall, a super comfortable stay, will definitely return!

We ended up not staying there; we canceled our trip entirely. We called the hotel to cancel, but they wouldn't cancel for us, they told us to go through trips.com. But trips.com wouldn't cancel us either, because our cancellation was within the 30-day cancellation period. Most hotels do NOT demand 30 days for cancellations; they only require a few days. This hotel's policy is a big problem and we won't book there in the future. This is sad, because it is near our family and it looks like a very nice hotel. We won't ever use trips.com again, either. Thanks

乾淨整潔的環境，接待人員態度親切，環境衛生！新飯店唯一的缺點就是，脫鞋走路時地毯與木地板的接縫處，隱藏的地毯小釘子會刺到腳底板。

The interior and front desk service are good, but the walls seem thin as I could hear a lot of noise from the adjacent room. Also, the ceiling creaked terribly from the footsteps upstairs. There are many restaurants nearby, which is good for sightseeing, but it's not suitable for those who want to sleep undisturbed. While there are homeless people around, it's not dangerous if you walk in a group and don't approach them.

The room was very clean and newly decorated, and there was enough space for two large suitcases. The toilet is not in the room and you need to go out of the public area, which is not a big problem. There is a laundry room and kitchen on the first floor, with tableware, kitchen utensils and oven.

Great location, so close to the Space Needle, plus a bus stop is right outside so you can take the E downtown to Pike Place Market. Beds are comfortable and breakfast was good.

1. Hotel location is excellent as it is close to Link Light Rail. 2. Receptionist upon our arrival for registration is not enthusiastic; and looked tired. Speaking with no energy. 3. Slippers and blankets are not available in the hotel room; and we have to ask for it at ground floor reception. 4. Call room service number at 11 pm and nobody answered; I have to walk down to the reception on ground floor for assistance. 5. No free bottled water is a shortcoming especially for late arrival guests; even 7-Eleven is a walking distance away from the hotel as nobody wanted to go out again. 6. Night shift reception staffs seem unwilling to greet guests entering the lobby at late night; they looked tired. Day shift staffs are much better and helpful.

The room was pretty comfortable, but the curtains were terrible and kept getting stuck, making them easy to break. However, you can ask the front desk to help fix them! The breakfast selection wasn't extensive, and since it was during the World Cup, there were a lot of people, so we had to queue for a long time.