4-Star Hotels in Seattle

My experience at this hotel was a mixed bag. **The Good:** The location is excellent, making it very convenient to get around. The front desk staff was also very friendly. They upgraded me to a higher room type at a great price during check-in, and the high-floor ocean view room was fantastic, even offering a view of Mount Rainier. The room amenities were also perfectly fine, and the room size was adequate. **The Bad:** The housekeeping service felt like an invasion of privacy. I had hung the 'Do Not Disturb' sign before leaving, but they still entered to clean the room. I hadn't put my valuables, including cash and jewelry, in the safe that day (a lesson learned for next time), and my personal belongings were also left out. I was very upset when I discovered my room had been entered. There are no cameras on the hotel's guest floors, not even by the elevators, to prove whether or not I had the 'Do Not Disturb' sign up. However, after I complained to the hotel, the housekeeping staff actually lied, claiming they had asked me in person before I left if I wanted the room cleaned and only proceeded after getting an affirmative response. Lying takes this to a whole new level of problematic. **Overall:** The Ctrip hotel butler service was good and a definite plus. However, the hotel's housekeeping service was truly disappointing. From now on, I'll definitely be more vigilant about protecting my belongings when traveling.

I had a fantastic 2-night stay at this new hotel. The location is incredibly convenient, especially for anyone arriving from the airport via the Green Line Westlake. It’s a direct shot from the airport, and then just a 14-minute walk from the station (which also connects to the mono rail to space needle. I loved the cozy lobby; it’s a great spot to just hang out or relax for a bit. A huge plus for me was the surrounding area. On my way to check in, I was able to grab Shake Shack for dinner, which was perfect. And for bubble tea lovers, there’s a boba shop, Hey Tea ,right next door! Whole Foods is also just a short walk away, making it easy to pick up anything you need. The check-in and check-out process was super quick and smooth. I had a great rest over my two nights and would highly recommend this spot to anyone looking for a comfortable and well-located place to stay.

The hotel's front desk service is very good, the room is clean, and free bath salts are delivered to the room. When checking in, the front desk will give 2 bottles of water and a welcome drink. Guests will be provided with a free glass of red wine from 5 to 7 o'clock, and free delivery to nearby attractions. The location of the hotel is very convenient, there are bus stops and supermarkets within 100 meters. The room we stayed in this time also happened to have a little view of the Needle. Recommended for those traveling to Seattle to consider staying here.

Had a really great experience here at CitizenM. The place was unique, chique, and modern. With all the extra tools they provide like their mobile room controller you can personalize the room to your liking. The lobby is very interactive with accessible board games, lounge area and bar. Highly recommended!

I visited with my family. The lobby desk staff was so friendly and I felt good. I also had breakfast at the restaurant below because I used my destination fee points. They were friendly and the food was good. The location was relatively safer than the market area, so I liked it.

It took us quite a while to finally get into our room due to issues with the key cards not working. Had to make two trips from the 20th floor down to the front desk only to find out the problem was a low battery in the door lock. Once inside, we noticed the room wasn’t properly set up for four guests, as there weren’t enough towels provided. The bathroom design was also inconvenient. There are two sliding doors neither had locks, which makes privacy difficult. The air conditioning blew directly toward your face while lying on the bed, and the vents were too high to adjust. In addition, electric kettle, bathrobes, and slippers were not provided. On a positive note, the breakfast buffet was excellent. It offered a wide variety of choices, and the service was outstanding, making it a highlight of our stay.

A decent value-for-money option in downtown Seattle. The breakfast selection is limited, but it's enough to fill you up – just don't compare it to hotels back home. The room was quiet, clean, and well-maintained, and the facilities were perfectly fine.

Down the hill from downtown Seattle so expect a walk/uber in to the city if you’re going that way. Also no fan in bathroom which kind of sucked and the TV wasn’t working. Otherwise, next to the water which was really nice. ALSO $100 a night deposit for up to $500 for 5 nights+ so be aware.

The hotel's location is super convenient. I had to wait in a long line before checking in, though. I really liked Jennifer, the concierge. Overall, everything was good, except they charged some kind of tax at the end, even though I thought I'd paid for everything when I booked.

The good: The house is really clean and lovely. We have all we needed to cook at home, and the rooms were nice and spacious. The Bad: The location leaves a lot to be desired, lots of people fighting and threatening outside. Several nights we've had to endure listeng to screaming and someone being harassed. It's terrifying for my kids who may be technically adults but still on the younger side. The Ugly: We've had a little incident where my partner, who's not technologically knowledgeable accidentally purchased a movie through the owner's account. The owner went through the roof calling names and accusing without asking what happened first. Reading other reviews in airbnb we can see this is not the first incident with him not being the nicest. There are ways to communicate without going from zero to sixty. We paid a few thousand dollars for this stay, another 5 bucks is not something we're looking to swindle.