Hotel near Tacoma International Airport,Des Moines
Featured facilities: Parking
127 reviews
7.2/10
1 night
From €73
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9.2/10
Great
CCKWtripSheraton Grand Seattle has a great downtown location, spacious room, and various amenities. The hotel is located right next to the convention center and few blocks to the downtown shopping / dining. The room is spacious for four of us with enough space to open our luggage and we did not feel cramped. On a higher floor, we had a nice city view. The hotel is updated and has a large lobby, Starbucks, a wine bar, restaurants, and fitness center/pool. We arrived in the early morning and was lucky to get an early check-in. The staff we encountered was nice and helpful and we had a good experience overall.
The hotel charges a destination fee that offers $20 dining credit to use in bar/Starbucks/selected restaurants and $10 Uber credit. Maybe because most people spend their $20 credits on Starbucks, the line was very long in the morning (~20 minutes). I would suggest going earlier or later to avoid the long line.
GGuest UserBest hotel in the area. Great location, close to light rail station and many restaurants. Nice and spacious room, fully kitchenette. Friendly and helpful staff.
GGuest UserThe overall ambiance was lovely and very cozy, and the staff were very friendly. However, the day after checking in on August 1st, I received a text message notification that the elevator was out of order. Thankfully, I was on the second floor, so it wasn't a huge issue then. But by the time I checked out on August 6th, it still hadn't been fixed. With luggage and an early flight to catch, this became quite inconvenient.
Cleanliness and attention to detail also need improvement. Rooms were cleaned every other day, and I left a $5 tip each time, but the cleaning staff even left a cleaning rag in the bathroom.
One major drawback was the noise from being close to the road. On the first night, we heard fire engine sirens three times, but it was fine on subsequent nights. Overall, though, it's very convenient for getting around, and popular attractions are within walking distance.
DDaring-linglingOverall, I'd highly recommend this place. It offers excellent value for money in every aspect. This was our first stop on our US trip, and we stayed for 3 nights. The room was quite spacious.
1. The location is great; it's just a 15-minute walk to Pike Place Market. An Uber to the airport costs between $60-70 and typically takes about 30 minutes without traffic. However, on the morning we left, we ran into road construction near Seattle Airport, which caused a 30-minute delay after exiting the freeway. So, definitely plan your travel time accordingly.
2. Housekeeping services are provided every other day. Free bottled water is available for self-pickup downstairs.
CcauliflowerI visited with my family. The lobby desk staff was so friendly and I felt good. I also had breakfast at the restaurant below because I used my destination fee points. They were friendly and the food was good. The location was relatively safer than the market area, so I liked it.
GGuest UserHad a really great experience here at CitizenM. The place was unique, chique, and modern. With all the extra tools they provide like their mobile room controller you can personalize the room to your liking.
The lobby is very interactive with accessible board games, lounge area and bar.
Highly recommended!
Hotel near Pioneer Square, Seattle 9.1% of visitors choose this area
Price per night from:€153
8.7/10
Very Good
AAnonymous UserIt took us quite a while to finally get into our room due to issues with the key cards not working. Had to make two trips from the 20th floor down to the front desk only to find out the problem was a low battery in the door lock. Once inside, we noticed the room wasn’t properly set up for four guests, as there weren’t enough towels provided.
The bathroom design was also inconvenient. There are two sliding doors neither had locks, which makes privacy difficult. The air conditioning blew directly toward your face while lying on the bed, and the vents were too high to adjust. In addition, electric kettle, bathrobes, and slippers were not provided.
On a positive note, the breakfast buffet was excellent. It offered a wide variety of choices, and the service was outstanding, making it a highlight of our stay.
Hotel near Pioneer Square, Seattle 9.1% of visitors choose this area
Price per night from:€203
8.6/10
Very Good
GGuest UserThey upgraded our room upon arrival! The staff were very friendly and courteous. We had a beautiful view room overlooking the city on the 14th floor. The pullout couch bed is really only suitable for one child. Our oldest daughter took the couch bed and said it was very uncomfortable so we had everyone in the extra large king sized bed. The king size bed was very comfortable, and the mattress was soft. The room was relatively clean, although a little dusty. Probably because of the location and the age of the hotel. The room was fully stocked with water and snacks. The bathroom was extremely clean! Breakfast was not included, so we had a five minute walk to Starbucks. The concierge accommodated us with a $15 shuttle ride to the cruise ship dock. The shuttle service was excellent and they took care of all of our bags.
JJeffreyyyyyyyLocation was really nice but Downtown Seattle was not really much of fun place to hang around… (bummer) Nonetheless, room condition was good (of course it is old hotel so all the facilities were not in new-new condition) and they did have bathtub in the bathroom.