4-Star Hotels in Dortmund

It is clear that the experience went pretty well. The staff was very quick and efficient with their tasks, and they got us checked in quickly. Afterwards, we found our rooms to be rather hygienic and well-kept, although the Sofa-Bed we bought was rather small. However, we did cook some food, which got filled with smoke, so we did trigger the smoke alarm. Even then, the fire management crew arrived quickly to shut off the alarm and open the windows to remove the smoke. This really just proves how effective the sensors are and how efficient the staff were. In terms of facilities, the gym room was really nice, with all sorts of machines and weights and mats. Also, the Breakfast was really good. they had a variety of vegetarian and vegan options, such as Soy Milk alternatives. Finally, the location was very good, it was near safe parking in a cheap, locked parking lot, only EURO14 per 24 hrs, as well as some tourist attractions like bustling streets and a football museum and merchandise shops nearby. Overall, given the location and services and facilities provided, this is definitely a value for money hotel and a reliable place to stay. 10/10.

We came from Ireland to Germany and stayed at NH Hotel Dortmund. During our stay, Caroline stood out as the most professional member of staff. Having visited many countries and stayed in numerous hotels, we can confidently say that her level of professionalism is exceptional. She speaks both English and German fluently and consistently delivers a high standard of service with great attention to detail. We strongly believe that Caroline truly deserves to be in a managerial or assistant managerial position, and we highly recommend dealing with her for any service.

Overall, we were very satisfied. The location was perfect for the Westfalenhalle, the trade fair, and the stadium. The breakfast was delicious and the beds were comfortable. The €20 per day parking fee is something to consider if you're arriving by car. It was a bit overpriced and noisy due to an event. The staff was relaxed.

Breakfast is very good. The chef orders it now: omelet, shredded cheese, vegetables, mushrooms, etc. It's great. Other kinds of bread, fresh juice coffee tea. Meat has sausages, bacon. Peach apple, cantaloupe, pineapple and other fruits, a kind of Danone fruit yoghurt. All in all, including early value

The hotel is a bit biased and there is nothing around. But there is no big problem with a car. The room, facilities are OK, the restaurant is OK. It's not bad to choose a business nearby.

Wonderful location, extremely pleasant and professional staff. A place to recommend.

The room is good. The car parked directly at the door, very convenient and safe.

Overall, the service staff is still very enthusiastic, but there will always be a general accommodation feeling, next time I will basically not consider living here. The price is also very poor, breakfast and dinner are very expensive. 1) First of all, the room facilities are very simple, old, the furniture is very simple, the shower conditions are very poor, the room is small, and the living is very depressed. 2) The hotel has no elevator, very old stairs, two large boxes are moving, I suspect life. The carpet is dirty, and the corridor needs to be manually turned on the lights. I feel very backward. 3) The location is also very remote, in a bunch of residential areas, I need to walk out to find supermarket restaurants 4) Poor price/performance ratio. A breakfast 19.5 euros, dinner 4 of us spent 193 euros, the key is that this hotel is located in a small town, it should not be so expensive. The place worthy of praise is the enthusiasm of customer service, especially the little girl. The decoration of the restaurant is very distinctive, the decoration of the wooden structure, the lighting matching, the flowers are embellished, and the Lanhof Hotel at night is very popular.

Everything was great except the fact that you are supposed to tell 2 days ahead of your arrival that you will check-in. That's unusual when you booked your hotel in advance. Eventually I could reach them a day before my arrival and it was no problem to check-in ahead of time for an ”early-check in” fee.